Starbucks
14777 Los Gatos Blvd #100, Los Gatos
(408) 356-3862
Recent Reviews
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There's was a wait at the counter - the group of 3 got tired of waiting and left. Also, no one acknowledged us. When someone finally stepped to register, still no greeting or apology for the wait! I had to tell him my order TWICE. It was about 10 am - so they very busy, there were 4 or 5 people working. One of them was stocking, can't that wait till the morning rush is over?!
Atmosphere: 3
Service: 1
I placed a mobile order through the app here. When I ordered, it said 3-8 minutes… it took >30 minutes to get my iced latte. It would have been faster to get a coffee anywhere else…. And they didn’t apologize at all.
Atmosphere: 2
Food: 3
Service: 1
This place is constantly crushingly busy with very long lines.
Atmosphere: 1
Food: 4
Service: 2
Service, atmosphere is good but coffee sucks, nothing like Starbucks, so sad to see there is no consistency. Had ordered my regular oat milk latte and it tasted terrible.
Atmosphere: 5
Food: 1
Service: 5
Not enough parking spot and a bit hard to
go around in this very tight location. Inside isn’t the cleanest either.
Service was slow for morning rush but nice staff and smiling all the way. The atmosphere was not great. Very bare min tables and chairs. That’s it. Difficult to park.
Atmosphere: 2
Food: 4
Service: 3
Nice outdoor patio. I asked for a wet paper towel to clean off a greasy table, and they went out to clean it for me. Thank you for doing that!
Atmosphere: 5
Food: 5
Service: 5
They were very nice and fast
Atmosphere: 5
Service: 5
Fast service. Friendly baristas. Convenient location off the freeway. Parking is challenging.
Atmosphere: 4
Food: 5
Service: 5
Barista was extremely friendly, kind ,respectful
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Typical Starbucks, nothing special though. No drive through btw
Atmosphere: 4
Food: 4
Service: 4
Amazing service! After a long early morning drive, we were here before the crack of dawn. Adrian and Elijah greeted us with friendly faces and made an excellent pour over. Thank you both for a great start to our day.
Atmosphere: 5
Food: 5
Service: 5
Nice customer service
Atmosphere: 5
Food: 5
Service: 5
It wasn't busy and they had quick service. The staff was patient with our short change total and gave us our order anyways. And for letting us slide on 44 cents.
Atmosphere: 4
Food: 3
Service: 4
Wow, I didn’t think I would write a bad review bit here we go. I normally get Brown Sugar Oatmilk shaken espresso and the amount of oatmilk that gets put it varies by a lot so sometimes I will ask barista to add a bit more oatmilk and for a straw. Today a barista got mad at me for asking for oatmilk?!?! She was like “it’s only supposed to be a splash and that’s how much I gave you”. I asked well how can I order with a bit more and she was “ then order a latte!” and kept going on about how my order should only have a splash. Really??? For a $6.45 drink you will stand there and disparage me for asking for a bit more of oatmilk??? Maybe if straws and milk were out there in the bar like before baristas would be so annoyed by requests? But I think the attitude and all was so so unnecessary and rude. Definitely one star for service only because I can’t give zero stars.
Atmosphere: 4
Food: 4
Service: 1
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