Starbucks

15569 Union Ave, Los Gatos
(408) 442-6345

Recent Reviews

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Nurbs Nerd

5+ mins to heat a slice of banana bread. Then the barista starts eating a scone while holding the bread. Not good!

Atmosphere: 2

Food: 2

Service: 1

John Fritze

Tammy and Darlene make this Starbucks location absolutely outstanding! Every morning they greet me with genuine warmth, incredible energy, and the kind of service that makes you want to come back again and again. They’re consistent, professional, and always go above and beyond to make sure everything is perfect.

As a parent, I also feel completely confident when my daughter stops by after school — I know she’ll be taken care of by people I can trust. That peace of mind means a lot.

This store sets the standard for what great customer service should be, and Tammy and Darlene are the reason why.

Atmosphere: 5

Food: 5

Service: 5

James Woerner

I come in a couple times a week and this crew is always working so hard. Yesterday when I came in for my blonde roast and the barista at the counter Michelle was super welcoming. It’s been a while since I’ve stopped at a Starbucks that puts in the effort this store does. Thank you for being the kick start to my early mornings!

Atmosphere: 5

Food: 5

Service: 5

Tanya Lynn Stubb

I had a pleasant experience. I love Starbucks and it was so nice to come in to a store that was friendly, welcoming and clean. Even though it was pretty busy, my coffee came quick and was perfect. I’ll definitely be back. 🥰

Atmosphere: 5

Food: 5

Service: 5

jrad408 Ayyy

Great location Michelle one of the employees was super nice great customer service store was very clean one of the cleanest stores I’ve been in will definitely be coming back ! 😊

Atmosphere: 5

Food: 5

Service: 5

Mary Farris

Always Love coming to this Starbucks.It makes me Happy. Service is always great . Atmosphere is very inviting, clean and comfortable.

Atmosphere: 5

Food: 5

Service: 5

mike farris

This place is awesome, I love going here. Thank you for the wonderful service.

Atmosphere: 5

Food: 5

Service: 5

madeline bird

This is the best Starbucks! Everyone is so friendly and my order always comes out fast and correct.

Atmosphere: 5

Food: 5

Service: 5

Jenn Nicholas

I love this store so much. It was super busy today and yet the baristas were moving through drinks beautifully and QUICK! I was surprised at how clean the store was despite how many people were in there too! I saw a couple rude customers and yet the response of the barista’s was friendly and compassionate and I was so amazed by that!! Excellent job Starbucks!

Atmosphere: 5

Food: 5

Service: 5

justin blackburn

this is a nice area to relax and just chill. They have tables and places to sit. The chairs are comfortable and there are power outlets along all the walls. The bathroom is clean - oh and the coffee is not bad either!

Atmosphere: 5

Food: 5

Service: 5

Iron

Cold brew tastes strong!

Atmosphere: 4

Food: 5

Service: 5

Maninder Singh

I had coffee from Starbucks but the coffee tasted nothing. They make coffee that looks like water and serve it in 2 minutes. This coffee tasted nothing at all. They make coffee that looks like water.

Atmosphere: 1

Food: 1

Service: 1

Eugene

Expensive for mediocre drinks, but that's the world we live in.

Atmosphere: 4

Food: 3

Service: 4

Sage Brand

Super nice staff and fast drinks. They make a pup cup for my dog even when I ask at the mobile counter. They fixed a mistake for me today on a past mobile order and I appreciated it!

Atmosphere: 5

Food: 5

Service: 5

Lorena T

Took over 10 minutes to get my drink. Wasn’t what I ordered. Asked for a refund. Rude and Disrespectful cashier took an extra long time with refund and took $2 off. I corrected her and she went even slower to give the correct amount. Was very patronizing. Most unpleasant experience I’ve ever had at any restaurant! Won’t be coming back!

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