Subway
14777 Los Gatos Blvd #103, Los Gatos
(408) 356-8193
Recent Reviews
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This this is one of the worst stores I ever been....very rude Spanish woman thinks she is the owner..tell me if I want my sandwich make...the way I like it!!!...I have to leave a tip..was going on here .on top the treat me bad and make me feel not welcome..they needed to be fire please ..
Atmosphere: 1
Food: 2
Service: 1
Paulina, was very rude. Not friendly or welcoming at all. I had some problems online, it wasn’t confirming the order, when I came in with questions. Her response was “ do you want to order or not? “ she gave my lil family the death stare. She made us feel uncomfortable, we didn’t even have to think twice to stay and eat. Packed up and left! We still picked up & paid for our food, even though I don’t believe Paulina deserved our business. She had absolutely no manners. Never heard a please or thank you or even “ I’m sorry online charged you twice “ Paulina’s poor coworker looked scared of her. I hope you have a better day Paulina.
Service: 1
Kept checking on us to see if we were okay, made our food really good, and cleaned up after us which is unusual.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
The staff does not show much kindness, even though there was no one in line, the lady was not very patient with me making my choice.
Atmosphere: 2
Food: 4
Service: 1
Rudest employees ever following up with corporate. They will spit in your food because they are mad they messed up. The skinny hispanic women literally shouted at me. Will be demanding a refund from corporate.
The lady who attended us was very kind. And the place very clean.
Atmosphere: 5
Food: 4
Service: 5
I haven't been there for a few years. Food is great but man the price has sure gone up!
Atmosphere: 3
Food: 5
Service: 5
Quick and friendly service. Very few parking spaces and it’s hard to find a spot during busy hours.
Atmosphere: 5
Food: 5
Service: 5
Even a robot is friendlier than Sonia, customers do not deserve that type of service. What's wrong with this place everyone complains about bad service and does nothing.
Atmosphere: 1
Food: 5
Service: 1
Too busy talking to each other to say hi or take my order. Ended up walking out without even ordering and still no one said anything. Horrible
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Bad customer service, they did not serve me as first come first served looks like they have prejudice on their customers.
Atmosphere: 4
Food: 3
Service: 1
The turkey sandwich made my buddy sick.
Vegetarian options: Plenty of veggies and a veggie patty.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Club Sandwich, Foot Long Flat Bread
Some time parking is a problem.
Atmosphere: 4
Food: 4
Service: 5
This subway branch isn't my favorite because of staffs. Hope they are treated betterI ordered the bowl, but I think the steak sandwich has more meat.
Atmosphere: 2
Food: 3
Service: 2
Tried to order catering online. The online Subway portal forces you do go with delivery. I wanted to do pickup. The online portal tells you to call in or use the web portal. I tried calling this store. A woman answered the phone in broken English and said, "Hello? This is a restaurant". I told her I called in to make an order. She said, "Use the web to make online order." and HUNG UP ON ME. Needless to say, I did not call back.
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