Starbucks

18555 Pistachio Dr, Madera
(559) 598-0183

Recent Reviews

Nick

They made my drink wrong and the middle aged manager was extremely rude

Atmosphere: 1

Food: 1

Service: 1

ivy gilliam

THEY STOLE MY CARD AND USED IT FOR GAS, AND TRY TO DOORDASH AND ALSO ONLINE SHOP!!! Police report already made but definitely don’t trust this store at all! Especially since the manger said she put it in the safe then all of a sudden they couldn’t find it. Checked with our bank and multi charges were done and attempted!

Briana Guzman

First of all the girls are not nice and welcoming like other Starbucks at all, I arrived and they all had frowns I ordered two pastries and a frappe and it took them about 10 minutes or a bit more for them to give me my frappe no one was there a guy who arrived after me had his order made before mine I was super disappointed I'm used to all Starbucks employees being nice and welcoming as soon as you enter the door.

Atmosphere: 2

Food: 4

Service: 1

Angelina Perez

Did not wait long for my Latte. Good

Atmosphere: 5

Food: 5

Service: 5

Karan Xiong

This happened 2-3 years ago. But it seems like my review were never posted.Second and last time here. Happen both times. Drinks were plain, too much ice. Even if I told them in person or my request was light ice, extra sugars, and extra fruit. I paid extra to get the same amount of regular. Bs. The last time i went here. Seeing the 4 workers standing around, talking, and laughing over their earpiece for 5 mins before making my orders. Meanwhile, I am waiting inside for my drinks to be made. An ee lies over the phone and talks behind the customer back. No good. That explains a lot. This is by far the worst starbuck for me. One and only starbuck i don't stop by.This place, at times, you see it's busy only because it's off the busy hwy.

Atmosphere: 1

Food: 1

Service: 1

Bernardo Garcia

I love espresso, I'm not a big fan of having coffee at Starbucks but if I'm out and about that's when I usually stop by and order a small double-loaded latte but I always feel like there's a lack of coffee flavor.If there is a companion, they always love it.Parking: There was no parking nearby but you can park in the square and walk

Atmosphere: 5

Food: 3

Service: 4

Marcos Ruiz

SHOUTOUT Shelby and Jackie. For sure 5 stars. I just moved about 5 mins away and I never go to starbucks. They hooked it up and upgraded my drink size without me even asking. They really treated my lil girl to a surprise cake pop too.I'll be going back to this starbucks now.Shoutout shelby and Jackie (Or Jacky? lol)Thank you

Atmosphere: 5

Food: 5

Service: 5

Carla L.

awful place for a rest stop. I waited and waited and the girl at the counter. Where the drinks are served. Finally acknowledge me. And I asked her where my food that I pre-ordered would be ready. And she pointed towards the opposite encounter. I waited forever. Finally asked the girl that was preparing the meals and she tells me. Oh, they were supposed to tell you that we don't serve the meal that you're looking for anymore. so I could either have the choice of getting a refund or getting some. Thing similar priced. The girl that is serving the drinks is either new or just need is an adjustment in your attitude

Himmat Gil

Very rude ignoring the people even they don’t

Atmosphere: 1

Service: 1

John Schell

Look I hate to give bad reviews, but a 20 min wait and a wrong order deserve to be noted.

Atmosphere: 2

Food: 2

Service: 2

eric dussor

To lazy to open up on time and waste people time ,just sat there on phone and ignored dry

Service: 1

Melissa

First of all, there were not a lot of people in there that day, so our order shouldn't have taken as long as it did. Secondly, I had to ask for our pastries that were just sitting on the counter, and she got one wrong to boot. When I told her she was missing a scone, and she was my cashier, mind you, I had to get my receipt to orive to her that she was missing one. I had to wait that much longer for the last one to be done. I left with two overdone scones and two water down drinks and two pastries that were already cool. She's lucky that she kept my recite because I would have complained. Never stopping there again.

Atmosphere: 2

Food: 3

Service: 1

Janice A.

Hidden location once you get off hwy 99, no signs indicating where store's at. No clue how they stay open. For those still wanting Starbucks fix, it's behind Wendy's.

Amber N.

This location is always ridiculously / unnecessarily slow. I have given them multiple visits before writing this review and every time the service gets worse. Today I ordered my (not fancy) drink through the drive thru. It took a little bit for someone to greet me, but nothing too too crazy, just enough to notice. After ordering I turned the corner and saw there was one car ahead of me. It took about 3 minutes for them to pull away. When I got to the window I could see two drinks sitting by the window, but no cashier. After waiting a few minutes I checked the time. I watched the barista with the headset on walk back-and-forth (looking lost). She started stocking juice containers, and getting food items which I assumed was for the person behind me in line. When she finally came to the window she read my order to me and took payment. It took 8 minutes from the time I actually checked the time to even be acknowledged. Turned out the cup I saw sitting on the counter when I pulled up was mine. There was no reason to wait that long.

Kalissa Miller

There service is so rude worst Starbucks had to have them fix my drink 3 times that wasn’t the first time they did something like this.

Atmosphere: 1

Food: 2

Service: 1

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