Lots of homeless and there's a lady who sleeps in her van in the parking lot. The food is exactly what you would expect for a fast food joint. At least I was able to use my EBT to buy tacos for me in my mom so that was great. You need a code for the bathroom which is not that great. Some people like to take forever in the bathroom also not great.
Atmosphere: 1
Food: 3
Service: 3
karla bianeth
Cheap to be malibu recommended for the economy in that city
Atmosphere: 5
Food: 5
Service: 5
Chuck Fidell
Service is very slow and there’s no line at all. The workers are polite but it seems like they’re forcing themselves to work under pressure for no reason.
Atmosphere: 4
Food: 4
Service: 2
Mauricio garcia
Horrible attention
Marilyn Poucher
Had difficulty understanding the cashier as it was our first time. No fish option.
Food: 3
Service: 3
Recommended dishes: Burger, Fries, Sandwich
Ramin Homyak
Where Fast Food Meets Nature!
Ah, Malibu. The land of sun-kissed beaches, rolling hills, and… Jack in the Box? Yes, you read that right! Nestled in between the picturesque cliffs and winding roads is a burger joint that feels like it’s hiding from the Hollywood elite. The location is prime, perfect for anyone who wants to feel at one with nature while devouring a Sourdough Jack.
The view? A stunning juxtaposition of asphalt and rugged hills. It’s like Mother Nature herself paused to admire the menu before carrying on with the Malibu landscape. And speaking of menus, this Jack in the Box isn’t playing around. It’s like they hired a food stylist for the posters out front. Those Bacon Ultimate Cheeseburgers? They look like they’d win an Oscar. My food, on the other hand, looked more like an extra in a low-budget film—but hey, it’s part of the charm!
The drive-thru staff? Enthusiastic! If by “enthusiastic” you mean “can’t hear a word you’re saying.” But let’s be real, nothing says fast food adventure like the mystery of receiving a completely different order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Aaron Villescas
I had a really frustrating experience at Jack in the Box today. I ordered a medium drink and a chicken wrap, and it took no joke over 30 minutes to get my food. The chicken wrap was sitting there ready the entire time, but the employee just didn’t grab it and put it in my bag. The worker at the front was an older heavy set white male who spoke English and Spanish and had no sense of urgency whatsoever. It was only when another employee noticed how long I had been waiting that they realized my food had been sitting there unnoticed the whole time. There was absolutely no reason for this kind of delay, and it was very disappointing. Employee didn’t even apologize for making me wait so long for him not doing his job correctly. This employee definitely needs retraining to learn how to do his job more efficiently. I won’t be returning to this location anytime soon unless changes are made.
Atmosphere: 1
Food: 1
Service: 1
Juan Ruiz
Horrible Customer
Atmosphere: 4
Food: 2
Service: 1
Diana Bock
Associate was polite, however- the two tacos were unfortunately omitted from the order-😒
Atmosphere: 5
Food: 4
Service: 3
Michael Zwick
Homeless people in front of the restaurant, inside not particularly well maintained and clean. I wouldn't have expected it in this area. Unfortunately there aren't a lot of parking spaces, they are still quite narrow.
Lots of homeless and there's a lady who sleeps in her van in the parking lot. The food is exactly what you would expect for a fast food joint. At least I was able to use my EBT to buy tacos for me in my mom so that was great. You need a code for the bathroom which is not that great. Some people like to take forever in the bathroom also not great.
Atmosphere: 1
Food: 3
Service: 3
Cheap to be malibu recommended for the economy in that city
Atmosphere: 5
Food: 5
Service: 5
Service is very slow and there’s no line at all. The workers are polite but it seems like they’re forcing themselves to work under pressure for no reason.
Atmosphere: 4
Food: 4
Service: 2
Horrible attention
Had difficulty understanding the cashier as it was our first time. No fish option.
Food: 3
Service: 3
Recommended dishes: Burger, Fries, Sandwich
Where Fast Food Meets Nature!
Ah, Malibu. The land of sun-kissed beaches, rolling hills, and… Jack in the Box? Yes, you read that right! Nestled in between the picturesque cliffs and winding roads is a burger joint that feels like it’s hiding from the Hollywood elite. The location is prime, perfect for anyone who wants to feel at one with nature while devouring a Sourdough Jack.
The view? A stunning juxtaposition of asphalt and rugged hills. It’s like Mother Nature herself paused to admire the menu before carrying on with the Malibu landscape. And speaking of menus, this Jack in the Box isn’t playing around. It’s like they hired a food stylist for the posters out front. Those Bacon Ultimate Cheeseburgers? They look like they’d win an Oscar. My food, on the other hand, looked more like an extra in a low-budget film—but hey, it’s part of the charm!
The drive-thru staff? Enthusiastic! If by “enthusiastic” you mean “can’t hear a word you’re saying.” But let’s be real, nothing says fast food adventure like the mystery of receiving a completely different order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
I had a really frustrating experience at Jack in the Box today. I ordered a medium drink and a chicken wrap, and it took no joke over 30 minutes to get my food. The chicken wrap was sitting there ready the entire time, but the employee just didn’t grab it and put it in my bag. The worker at the front was an older heavy set white male who spoke English and Spanish and had no sense of urgency whatsoever. It was only when another employee noticed how long I had been waiting that they realized my food had been sitting there unnoticed the whole time. There was absolutely no reason for this kind of delay, and it was very disappointing. Employee didn’t even apologize for making me wait so long for him not doing his job correctly. This employee definitely needs retraining to learn how to do his job more efficiently. I won’t be returning to this location anytime soon unless changes are made.
Atmosphere: 1
Food: 1
Service: 1
Horrible Customer
Atmosphere: 4
Food: 2
Service: 1
Associate was polite, however- the two tacos were unfortunately omitted from the order-😒
Atmosphere: 5
Food: 4
Service: 3
Homeless people in front of the restaurant, inside not particularly well maintained and clean. I wouldn't have expected it in this area.
Unfortunately there aren't a lot of parking spaces, they are still quite narrow.
Atmosphere: 1
Food: 4
Service: 3
Restaurantji Recommends
It was great !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki Bowl, Burger, Fries
Rude owner
Bad service bad customer treatment
Atmosphere: 1
Food: 1
Service: 1
One of the Best drive thru. You need to try Double Jack with Dr Pepper Strawberry Coke. Do not forget to take barbeque sauce.
Atmosphere: 5
Food: 5
Service: 5
Parking: Durante 30 minutos, aire libre
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