Union Pizza Company

This review is only based off the service. I placed an online order and when I picked it up, it had already been picked up? Not by me. Apparently they gave another person my order. I had to wait an additional 20/30 minutes when I expected to have my food ready.

Needless to say, there needs to be a better system in place to pick up orders so there isn’t any confusion or missing orders.

Not sure I’ll be returning given that this is my first time here and didn’t have the best experience.

Service: 1

Wow, I went here for lunch with my friend for work the other day and was the best pizza I’ve ever had. We got the Chicago deep dish in the New York thin crust. The wings were also amazing and we had such a great experience. The people were nice. The food was great, I need to come back next time in the area if you’re reading this, you have to come

Atmosphere: 5

Food: 5

Service: 5

Deep dish was ok...wings were not very good.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Chicago Deep Dish Pizza

I went to try the place out. No one in line and one customer eating inside. I ordered a slice at 4:02pm. The cashier said it would be ready in 3 minutes. I waited and it was 4:20pm. I went to check with the worker and no one was at the counter or the kitchen. I rang the service bell. I was waiting to just get a refund. The worker finally showed up and it looks like they forgot to put my slice in the oven. I saw him getting ready to put it, which I am not sure if he even washed his hands coming from the outside. I told him nicely if I could just get a refund and that I have to go.

I will not be trying this place again. Disappointing customer service.

Atmosphere: 2

Food: 1

Service: 1

I had the Spaghetti & Sal's Meatballs Pasta meal and it was super good! I highly recommend this place.

Atmosphere: 5

Food: 5

Service: 5

The best thing about this place are the people. Skip the food. Go next door to the market, get a frozen pizza... Bam. Same thing. And less expensive. It will taste the same, but less expensive.Honestly, NY style and Chicago in the same place should have been the tip off.Nice friendly staff.

Atmosphere: 1

Food: 1

Service: 3

Pizza was good but the lady working the counter was absolutely rude when we politely asked for paper plates. She shot my friend a very condescending look as if we asked her for some money.

Atmosphere: 3

Food: 4

Service: 1

I tried it for the first time it was very good and I absolutely loved the music that they played. I highly recommend trying it when you get the chance!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicago Deep Dish, Chicago Deep Dish Pizza

Good for quick bite. Lunch specials for Mondays and Tuesdays!

Atmosphere: 4

Food: 4

Service: 4

Their thin-crust pizzas are good, but the deep-dish pizzas are *really* good. I keep wanting to try something new and deciding to get the Classic Deep Dish again (spinach, roasted garlic, ricotta and mushrooms) -- and normally I don't even like mushrooms!

Food: 5

Recommended dishes: Spinach Pizza, Union Deep Dish Pizza, Chicago Deep Dish Pizza

Really good then crush pizza.

Atmosphere: 5

Food: 5

Service: 5

Delicious food and great service! Whenever I’m craving good pizza or pasta this is the place to be! Highly Recommend to friends and family!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Salad, Garlic Knots

I was contemplating on eating Mediterranean Food or Pizza. And ended up choosing this place. Everything was good until they brought the slice of pizza out... Their sauce and cheese tastes great, but what killed the whole thing was that they gave me WARM pizza (more like room temp). Thats a sin for pizza house on my list. The tomato sauce and cheese was perfect, the dough was over baked. The taste is there but they gotta refine on how temerature and time.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Cheese Pizza Slice, Chicago Deep Dish

Delivery sucks!!!! They said one hour. It took two and a half.When we called. The man who answered said , I have no idea what you ordered or where it is.!!!Get your house in order!!!!

Service: 1

The fettuccine Alfredo pasta sauce tasted like water, the pasta was undercooked, the prosciutto that comes in it was inedible and the mushrooms were almost rotting away.

Atmosphere: 2

Food: 1

Service: 1