I loved it. The food wash fresh and tasty, the flavors were bright and unique. It was fast and tasted better than the expensive sit down dinner we had last night in Hermosa. Would absolutely go again… regularly. The steak is unbelievable for that price.
Oh and the staff was so so sweet as well. All around excellent!
Atmosphere: 5
Food: 5
Service: 5
Susie Espana
Excellent customer service provided by Faviola. She provided suggestions and answered questions we had while having a friendly attitude
We ordered a chicken wrap, mushrooms, burger and fries etc. The food was delicious. Will definitely be coming again.
Atmosphere: 5
Food: 5
Service: 5
CARLOS V
Manny and Andrea were extremely polite and helpful for our big group lunch!
Atmosphere: 5
Food: 5
Service: 5
VirtuTeqAI
I have eaten here frequently to meet for business dinners or to work on my laptop. I have met the owner who is always upbeat and genuine. I am always made to feel welcome and appreciated by the smile and gracious service I have experienced when served by Faviola. Everybody, SHOULD eat like this!
Atmosphere: 5
Food: 5
Service: 5
L.J. Bess
Caitlin was an awesome server. She explain the menu to me and had nothing but good things to say about the food. Her customer service was exceptionally well. I work for DPSS and I know all about providing efficient and effective service. She showed it all!!
Atmosphere: 5
Food: 5
Service: 5
Itichai Tiemsanjai
The Chimmichuri steak plate is really good here.
Atmosphere: 5
Food: 5
Service: 5
Ariana Byrd
Manny and Kylie were awesome service to me. Food is fantastic 😋
Atmosphere: 5
Food: 5
Service: 5
Jai Britto
Great food - I had the tomato soup, Faviola was so sweet and helpful! Loads of options.
Atmosphere: 5
Food: 5
Service: 5
Oscar Rudecindo
First time here! And definitely coming back! Faviola was so nice and sweet! She made my day!
Atmosphere: 5
Food: 5
Service: 5
Tess Lovell
Loved it! Faviola is a shining light and a great server. Will be returning :)
First time here. The food was really good. Service was great. Faviola & the team were so sweet and helpful.
Atmosphere: 5
Food: 5
Service: 5
M
The staff and food were very good, the ice cream was very good, the people were very respectful, everything was really good.
Atmosphere: 5
Food: 5
Service: 5
gelyn rice
I had such an incredible experience at Urban Plates! The food was fresh and delicious as always, but what truly made my visit outstanding was the exceptional customer service. Caitlyn and Graciano went above and beyond — warm, attentive, and genuinely kind. They made me feel welcomed from the moment I walked in and ensured everything was perfect.
Thank you both for making my day! Urban Plates is lucky to have such amazing team members. I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Albino Hernandez
Thank you Andrea for your warm welcome and your service.
I loved it. The food wash fresh and tasty, the flavors were bright and unique. It was fast and tasted better than the expensive sit down dinner we had last night in Hermosa. Would absolutely go again… regularly. The steak is unbelievable for that price.
Oh and the staff was so so sweet as well. All around excellent!
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service provided by Faviola.
She provided suggestions and answered questions we had while having a friendly attitude
We ordered a chicken wrap, mushrooms, burger and fries etc. The food was delicious. Will definitely be coming again.
Atmosphere: 5
Food: 5
Service: 5
Manny and Andrea were extremely polite and helpful for our big group lunch!
Atmosphere: 5
Food: 5
Service: 5
I have eaten here frequently to meet for business dinners or to work on my laptop. I have met the owner who is always upbeat and genuine. I am always made to feel welcome and appreciated by the smile and gracious service I have experienced when served by Faviola. Everybody, SHOULD eat like this!
Atmosphere: 5
Food: 5
Service: 5
Caitlin was an awesome server. She explain the menu to me and had nothing but good things to say about the food. Her customer service was exceptionally well. I work for DPSS and I know all about providing efficient and effective service. She showed it all!!
Atmosphere: 5
Food: 5
Service: 5
The Chimmichuri steak plate is really good here.
Atmosphere: 5
Food: 5
Service: 5
Manny and Kylie were awesome service to me. Food is fantastic 😋
Atmosphere: 5
Food: 5
Service: 5
Great food - I had the tomato soup, Faviola was so sweet and helpful! Loads of options.
Atmosphere: 5
Food: 5
Service: 5
First time here! And definitely coming back! Faviola was so nice and sweet! She made my day!
Atmosphere: 5
Food: 5
Service: 5
Loved it! Faviola is a shining light and a great server. Will be returning :)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First time here. The food was really good. Service was great. Faviola & the team were so sweet and helpful.
Atmosphere: 5
Food: 5
Service: 5
The staff and food were very good, the ice cream was very good, the people were very respectful, everything was really good.
Atmosphere: 5
Food: 5
Service: 5
I had such an incredible experience at Urban Plates! The food was fresh and delicious as always, but what truly made my visit outstanding was the exceptional customer service. Caitlyn and Graciano went above and beyond — warm, attentive, and genuinely kind. They made me feel welcomed from the moment I walked in and ensured everything was perfect.
Thank you both for making my day!
Urban Plates is lucky to have such amazing team members. I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Thank you Andrea for your warm welcome and your service.
Atmosphere: 5
Food: 5
Service: 5
Delicious, fresh food. Faviola is the best!
Atmosphere: 5
Food: 5
Service: 5
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