They are fan freaking fantastic here! We called to find out if they had the boneless wings and the gal checked and said no they didn’t so we were sad. Trying to figure out where else we could go eat we get a phone call from her and she left a message that they found a bag and they had them. We hightailed it over to the store and on our way we get another phone call. She wanted to make sure that we knew that they found some. That is the best Customer Service Ever!!!!! These managers have some great people working here!!!!!
Atmosphere: 5
Food: 5
Service: 5
Evan
Fries we're all right. soda machine was cool I will come back here again
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dr Pepper, French Fries
Steve Sims
Clean restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito Bacon
Robert Haste
I only got a frosty and it was good, the staff were kinda busy and not very friendly and the restaurant could use some cleaning
Atmosphere: 3
Food: 4
Service: 3
Carlos Cousineau
Went in for lunch, Bobby was fantastic! He was taking orders getting them out very quickly. He was extremely friendly and very personable. A wonderful experience!
Atmosphere: 5
Food: 5
Service: 5
Luis Vazquez-Diaz
This is strictly a negative review for the night shift drive thru staff and their manager. Not one employee wanted to tell me their name (this fact lines up with other bad reviews I read, the employees have no name tags on and I'm sure it's because bad experiences with customers are a continual issue with this staff) I asked to speak with the manager and she was just as unprofessional as her rude employees. Last night, around 745pm, I ordered and single cheeseburger, and spicy chicken sandwich (no combos, only the sandwiches) then I asked for a #3, which is the chicken nugget meal, and I asked for that one to be a combo. They said "would you like it medium or large" I said I wanted a SMALL SIZE combo, and the male employee on the drive thru window responds "we don't have small, only medium or large" ok, I knew that was off because in other Wendy's locations I can order a SMALL no problem. What is this that we can only order medium or large? So i told them that: "that's a lie! in other wendy's you can order small." Employee: "then go to those other Wendy's"
I was mad and drove off and the employee on the drive thru window (young man with facial hair, no names) was pointing at me and laughing, as if to make fun of me. He opened the window to do it, it was intentional.
I parked though and did my research. according to online evidence, you CAN order a small, you just have to ask for it. So I went inside the restaurant and I got a small size lid for the small size cups and I showed it to the manager, "This is a SMALL size lid, I used to work here, and those are SMALL size fry cartons" pointing at the visible cartons of fries.
She grabs the lid and says "this is for MEDIUM sized cups (grabs a small cup, once again, I used to work there, this same exact Wendy's, it was not a medium), this is a MEDIUM cup. It's 2025 bro." So I left and ordered nothing. I went to Stockton Waterloo location instead (I was headed Stockton anyway) and I ordered the SAME order. Except I asked for SMALL in Stockton, they accepted it NO PROBLEM. So Wendy's DOES ALLOW SMALL to be ordered, it's just they were being rude in Manteca, (including the manager). I have a video of me ordering a SMALL in Stockton in case any higher management position employee or owner wants to see it and correct this wrongful, unprofessional, and rude experience.
Service: 1
Yolanda Arciga
Horrible horrible customer service please don’t even bother going to this location. I explained to the cashier that I wanted to use 2 coupons on an order then she said that I couldn’t so I asked if I could use them on separate orders instead. She then proceeded to tell me it wasn’t allowed but she’d let me do it this one time then goes “well you could’ve said you wanted the orders to be paid for separately”. Then told me “you don’t need to be rude” when I was simply trying to place an order. I came to get food not get scolded??? She then proceeded to be super rude to me when I asked to speak to her manager she said “I am the manager, I’m wearing a blue shirt”. How was I supposed to know your position when you aren’t wearing a name tag? She then proceeded to refuse to give me her name after I asked. Wendy’s, please put people with better customer service skills in management positions.
Service: 1
genieve krstic
I just went through drive through and ordered topping for my bake potato but received none!!!!!You need to hire better employees that are friendly not with attitude!!!!!
Ryan T
Management here needs to know that they have an incredible employee who has served me in the front of house multiple times. His name is Ryan and the dude is always extremely kind and helpful, to the point the that I felt the need to leave a review in the hope his manager/the owner of this Wendy’s sees it. Hell of an employee.
The hamburgers here are great and good customer service. My first review I gave it 4 stars until today (01-25-25). Now I give it one. The lady that worked the drive thru, was very rude to me and told me she wasn't going to take my order and said that "You can get your ass out of my line cause she wasn't going to help me". So don't go there at night, I think she should get let go for being rude and cursed at me. She wouldn't give me her name and she's a supervisor.
Atmosphere: 1
Food: 3
Service: 1
Gregory Samaniego
baconator is on point at 10pm after partaking in some good tree.
Atmosphere: 5
Food: 5
Service: 5
2ÐøpƏ
Kid-friendliness: Pretty friendly.
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy's Fresh-Made Salads, Wendy’S Baked Potatoes, Classic Chocolate Frosty, Homestyle French Toast Sticks 6 PC Combo, Bacon Double Stack, Cheese Fries, Baconator Fries, Spicy Chicken Sandwich, French Fries
Oleander Midnight
My favorite place to get fries and a shake. Love Wendy's clapback comments. Lengenday!!😍🎆🎊
Atmosphere: 5
Food: 5
Service: 5
Ro Mo
Not regular at these sort of stores, but it was OK as a stuff off. However must be better places around.
They are fan freaking fantastic here! We called to find out if they had the boneless wings and the gal checked and said no they didn’t so we were sad. Trying to figure out where else we could go eat we get a phone call from her and she left a message that they found a bag and they had them. We hightailed it over to the store and on our way we get another phone call. She wanted to make sure that we knew that they found some. That is the best Customer Service Ever!!!!! These managers have some great people working here!!!!!
Atmosphere: 5
Food: 5
Service: 5
Fries we're all right. soda machine was cool I will come back here again
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dr Pepper, French Fries
Clean restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito Bacon
I only got a frosty and it was good, the staff were kinda busy and not very friendly and the restaurant could use some cleaning
Atmosphere: 3
Food: 4
Service: 3
Went in for lunch, Bobby was fantastic! He was taking orders getting them out very quickly. He was extremely friendly and very personable. A wonderful experience!
Atmosphere: 5
Food: 5
Service: 5
This is strictly a negative review for the night shift drive thru staff and their manager.
Not one employee wanted to tell me their name (this fact lines up with other bad reviews I read, the employees have no name tags on and I'm sure it's because bad experiences with customers are a continual issue with this staff)
I asked to speak with the manager and she was just as unprofessional as her rude employees.
Last night, around 745pm, I ordered and single cheeseburger, and spicy chicken sandwich (no combos, only the sandwiches) then I asked for a #3, which is the chicken nugget meal, and I asked for that one to be a combo. They said "would you like it medium or large"
I said I wanted a SMALL SIZE combo, and the male employee on the drive thru window responds "we don't have small, only medium or large" ok, I knew that was off because in other Wendy's locations I can order a SMALL no problem. What is this that we can only order medium or large?
So i told them that: "that's a lie! in other wendy's you can order small."
Employee: "then go to those other Wendy's"
I was mad and drove off and the employee on the drive thru window (young man with facial hair, no names) was pointing at me and laughing, as if to make fun of me. He opened the window to do it, it was intentional.
I parked though and did my research. according to online evidence, you CAN order a small, you just have to ask for it. So I went inside the restaurant and I got a small size lid for the small size cups and I showed it to the manager, "This is a SMALL size lid, I used to work here, and those are SMALL size fry cartons" pointing at the visible cartons of fries.
She grabs the lid and says "this is for MEDIUM sized cups (grabs a small cup, once again, I used to work there, this same exact Wendy's, it was not a medium), this is a MEDIUM cup. It's 2025 bro."
So I left and ordered nothing. I went to Stockton Waterloo location instead (I was headed Stockton anyway) and I ordered the SAME order. Except I asked for SMALL in Stockton, they accepted it NO PROBLEM. So Wendy's DOES ALLOW SMALL to be ordered, it's just they were being rude in Manteca, (including the manager). I have a video of me ordering a SMALL in Stockton in case any higher management position employee or owner wants to see it and correct this wrongful, unprofessional, and rude experience.
Service: 1
Horrible horrible customer service please don’t even bother going to this location. I explained to the cashier that I wanted to use 2 coupons on an order then she said that I couldn’t so I asked if I could use them on separate orders instead. She then proceeded to tell me it wasn’t allowed but she’d let me do it this one time then goes “well you could’ve said you wanted the orders to be paid for separately”. Then told me “you don’t need to be rude” when I was simply trying to place an order. I came to get food not get scolded??? She then proceeded to be super rude to me when I asked to speak to her manager she said “I am the manager, I’m wearing a blue shirt”. How was I supposed to know your position when you aren’t wearing a name tag? She then proceeded to refuse to give me her name after I asked. Wendy’s, please put people with better customer service skills in management positions.
Service: 1
I just went through drive through and ordered topping for my bake potato but received none!!!!!You need to hire better employees that are friendly not with attitude!!!!!
Management here needs to know that they have an incredible employee who has served me in the front of house multiple times. His name is Ryan and the dude is always extremely kind and helpful, to the point the that I felt the need to leave a review in the hope his manager/the owner of this Wendy’s sees it. Hell of an employee.
Atmosphere: 5
Food: 5
Service: 5
They got expensive no more 5 for $5 here in
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The hamburgers here are great and good customer service.
My first review I gave it 4 stars until today (01-25-25). Now I give it one. The lady that worked the drive thru, was very rude to me and told me she wasn't going to take my order and said that "You can get your ass out of my line cause she wasn't going to help me". So don't go there at night, I think she should get let go for being rude and cursed at me. She wouldn't give me her name and she's a supervisor.
Atmosphere: 1
Food: 3
Service: 1
baconator is on point at 10pm after partaking in some good tree.
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: Pretty friendly.
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy's Fresh-Made Salads, Wendy’S Baked Potatoes, Classic Chocolate Frosty, Homestyle French Toast Sticks 6 PC Combo, Bacon Double Stack, Cheese Fries, Baconator Fries, Spicy Chicken Sandwich, French Fries
My favorite place to get fries and a shake. Love Wendy's clapback comments. Lengenday!!😍🎆🎊
Atmosphere: 5
Food: 5
Service: 5
Not regular at these sort of stores, but it was OK as a stuff off. However must be better places around.
Atmosphere: 3
Food: 4
Service: 3
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