IHOP
1190 Arnold Dr, Martinez
(925) 228-3322
Recent Reviews
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Food was over cooked to a burnt crisp, coffee took forever to get refills for $4.99 a cup, service sucked ppl were slow to seat us on a non busy morning and expensive
Atmosphere: 1
Food: 1
Service: 1
Went into IHOP and the service was horrible. They did not bring the coffee out. Waited for 5 to 10 minutes for service and never came
Atmosphere: 1
Food: 1
Service: 1
Nice location, great interior. Super nice waitresses. Good food. We are pancake eaters and this is the spot!
Atmosphere: 5
Food: 5
Service: 5
All ihops are the same but this one has a waitress who was awesome. Give Karla a raise and promotion please.
Atmosphere: 5
Food: 5
Service: 5
My favorite are benedicts
Atmosphere: 5
Food: 5
Service: 5
Good discount breakfast menu
Atmosphere: 5
Food: 4
Service: 5
Really awesome food. But service is just ok. I ordered fish and chips. I asked for vinegar and she said they didn't have any. But there was some in the server station. Made the food ok. But it should have been great.
Atmosphere: 4
Food: 5
Service: 4
The staff is very attentive and friendly.
Horrible customer service from the only employee seating customers. Was told multiple times that she would be right back. We waited 24 minutes and just decided to go elsewhere. IHOP you have to do better. The customer service experience is a big part of your success.
Service: 1
Kid-friendliness: Good selection of reasonably priced kids meals (menu). They willingly swap the breakfast meat for a fruit cup. This place has become our local go-to. They have a good rewards program too - the freebies add up pretty quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Restaurantji Recommends
Hash browns were such a tiny portion and cam to the table cold. We've been disappointed before. Probably won't go back. Too bad because we like IHOP.
Parking: Food quality poor at best.
Kid-friendliness: Yes.
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 1
Service: 1
It place, food good, but I was charged $2.29 for a glass of water. The receipt said bottled water, never received the bottle of water.
Is that all you have to say!! You copy an paste an you follow up with that franchise!! Isn't that your job!!!
This was our 3rd time here,ended up leaving the first time because we got a strong hint they didn't want to seat us an hour before closing time,second time here we had the waitress who didn't want to seat us the 1st time...the food was mediocre and it seemed like waitress was trying to explain why they wanted to close early and was being kind of overly nice(fake)...that being said it was decent....3rd time will be my last, the seating was not well thought out ,we were sat at a table with 4 less chair then what we needed ,had us moving things ...just unorganized...messed up our order several times so much so they had a different waiter come ask if we had issues with our orders..never got all our orders..they did take 20percent off bill for the overall experience...(I overheard a group seated near us complaing that their orders were wrong also) the food was also not what I expected..we won't visit this particular Ihop again,I feel like we gave them a fair chance especially after how we were treated on our first visit...(we ended up at a Dennys that evening and had great service and food was good)
Atmosphere: 2
Food: 2
Service: 2
Refreshing ..friendly and warm ..great Atmosphere. I was pleasantly surprised..I'll be back.
Atmosphere: 5
Food: 5
Service: 5
BLT was withered lettuce and barely toasted bread with small pieces of bacon. Very very dry sandwich with inadequate application of mayonnaise.
Atmosphere: 3
Food: 1
Service: 1
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