I was charged $3.49 for a cup of water and they didn’t even tell me that they were charging me for the cup of water. When I returned to get my money back, they said no I paid for the cup
Atmosphere: 1
Food: 1
Service: 1
Chris
One of the best JITB's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Stacë Taylor
Decided to try again, got an iced tea....and apparently they don't carry lemon anymore!!! 🤬 iced tea and lemon go together and they used to have lemon. It just sucks they wont carry lemons
Food: 3
Service: 4
Steven Thornburgh
Sometimes the tacos are not that fresh. They are very fast.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Sandwich, Taco
Joe Jones
I swung through the drive-thru looking for something quick and greasy, and that’s exactly what I got. The curly fries were hot and crispy, probably the best part of my meal. I ordered a Jumbo Jack and it was fine—not amazing, but it hit the spot. The bun was a little soggy, though, and the lettuce looked kinda tired. Service was fast but not super friendly, just your basic “here’s your food, have a day” kind of vibe. The inside looked clean from what I could see, but I didn’t stick around. Honestly, it’s not gourmet, but it gets the job done when you're craving fast food
They forgot the birria ranch dipping sauce, so I had sad dry tacos.
Atmosphere: 2
Food: 3
Service: 1
Ramon Baynori
I went through the drive-thru, and not only did the lady keep interrupting me, but after I placed part of my order, she repeatedly gave me the total and told me to pull up to the window, even though I wasn’t finished ordering. I also saw her dip the cups directly into the ice barrel without wearing gloves. I believe the health inspector needs to check this location because the same lady who handled the cash also dipped her hand into the ice container. Also maybe consider having some who can speak English fluently and has a better attitude
Atmosphere: 1
Food: 1
Service: 1
Svdgirl 21
Been there a few times I always get my food cold and all stiff I ask for them to make it fresh and they will just heat it up ! ? that’s why i prefer the jack in monument i rather drive the extra mile than to deal with these snobby people … i mean im paying for it ! I don’t want to have some stale food ? manager there is really rude also and they seem to not care for their jobs at all it’s really sad to see
The taste of the salad, burger and mocha are extremely fantastic!
Atmosphere: 5
Food: 5
Service: 5
Tomas Bravo Chavez
There is antipathy on the part of the employees in this place, it smells bad, the place is very unclean. Not to mention the bathroom...this place is very bad.
Atmosphere: 1
Food: 3
Service: 1
Krystyn Wood
Closed right when I needed them the most!
Atmosphere: 1
Food: 3
Service: 1
Charles Conger
I ordered extra cheese on my breakfast jacks did not get it they are closed trying to call to get my food remade they refuse to answer the phone and guess who made it the manager sure enough she was in a rush to get out of there she didn't even bother to look at the order just seeing two breakfast Jackson didn't notice that extra cheese was applied to the order and it was a mobile order so the comprehension of these people at the store need to be checked because someone back there does not read English
I was charged $3.49 for a cup of water and they didn’t even tell me that they were charging me for the cup of water. When I returned to get my money back, they said no I paid for the cup
Atmosphere: 1
Food: 1
Service: 1
One of the best JITB's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Decided to try again, got an iced tea....and apparently they don't carry lemon anymore!!! 🤬 iced tea and lemon go together and they used to have lemon. It just sucks they wont carry lemons
Food: 3
Service: 4
Sometimes the tacos are not that fresh. They are very fast.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Sandwich, Taco
I swung through the drive-thru looking for something quick and greasy, and that’s exactly what I got. The curly fries were hot and crispy, probably the best part of my meal. I ordered a Jumbo Jack and it was fine—not amazing, but it hit the spot. The bun was a little soggy, though, and the lettuce looked kinda tired. Service was fast but not super friendly, just your basic “here’s your food, have a day” kind of vibe. The inside looked clean from what I could see, but I didn’t stick around. Honestly, it’s not gourmet, but it gets the job done when you're craving fast food
Atmosphere: 3
Food: 3
Service: 3
Jack in the box with this feeling.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Cheeseburger, Fries, Taco, Nuggets, Burger
They forgot the birria ranch dipping sauce, so I had sad dry tacos.
Atmosphere: 2
Food: 3
Service: 1
I went through the drive-thru, and not only did the lady keep interrupting me, but after I placed part of my order, she repeatedly gave me the total and told me to pull up to the window, even though I wasn’t finished ordering. I also saw her dip the cups directly into the ice barrel without wearing gloves. I believe the health inspector needs to check this location because the same lady who handled the cash also dipped her hand into the ice container. Also maybe consider having some who can speak English fluently and has a better attitude
Atmosphere: 1
Food: 1
Service: 1
Been there a few times I always get my food cold and all stiff
I ask for them to make it fresh and they will just heat it up ! ? that’s why i prefer the jack in monument i rather drive the extra mile than to deal with these snobby people … i mean im paying for it ! I don’t want to have some stale food ? manager there is really rude also and they seem to not care for their jobs at all it’s really sad to see
Atmosphere: 1
Food: 1
Service: 2
The staff were really good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good service and junk food sorry
The taste of the salad, burger and mocha are extremely fantastic!
Atmosphere: 5
Food: 5
Service: 5
There is antipathy on the part of the employees in this place, it smells bad, the place is very unclean. Not to mention the bathroom...this place is very bad.
Atmosphere: 1
Food: 3
Service: 1
Closed right when I needed them the most!
Atmosphere: 1
Food: 3
Service: 1
I ordered extra cheese on my breakfast jacks did not get it they are closed trying to call to get my food remade they refuse to answer the phone and guess who made it the manager sure enough she was in a rush to get out of there she didn't even bother to look at the order just seeing two breakfast Jackson didn't notice that extra cheese was applied to the order and it was a mobile order so the comprehension of these people at the store need to be checked because someone back there does not read English
Atmosphere: 1
Food: 1
Service: 1
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