Exceptionally rude, unfriendly and no customer service ladies that work in this store. They did not greet me or even acknowledge that I wanted service and they're Filipino which is very surprising. I'm black yet when I walked out and a Caucasian lady came in, they greeted her when Zi turned to leave. It was pretty obvious about how they felt about my skin color even though my money was just as good. It's just plain shameful how intolerant OTHER minorities behave towards blacks. The first time I went there, one of the Asian(Filipino??) ladies was abrasive and when I requested my sandwich a certain way, all she kept saying was 'I'm make it the way you like' yet she didn't REALLY want to do it the way I liked. I took great care to not be rude back to her but it was annoying to keep hearing it as she really had no intention to do it my way. I decided to go back yesterday 10/26/23 to see if they sold soups and both ladies looked up from their sandwich making yet didn't greet or acknowledge me. Terrible terrible terrible service and the Subways corporation ought to really think about who they allow to have a franchise. This establishment on Main Street in Martinez is tarnishing the company's image. They deserve no STARS!
Chris Flum
I used to not like subway but now I have been to this subway four times in two weeks..
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Big Hot Pastrami, Titan Turkey
Lisa L.
First time customer, got a large meatball sandwich on herb bread. The sandwich was delicious, bread was soft & I noticed how the male workers made sure all the condiments were fully stocked. They were very nice and honored my Subway coupon..Good place for lunch the place is cold inside which is a good thing because Martinez gets hot.
Vin F.
I love Subway sandwiches and there was a time where I was craving for it for a week and went to this store to order my favorite sandwich(cheesesteak) and love watching the SA(Sandwich Artist) preparing it according to my ingredients specs. I'm also impressed that the SA was so generous with the ingredients (storeowners are not happy with this), maybe to entice you to give more tips. After spending too much money on this store I found out that thru Subway app you can avail a $2 off or a BOGO50%off. So I started using the app. Ordered BOGO50%off, picked up my order, arrived home, and voila!!!...there's less meat in my sandwich and it was the same SA who prepared my sandwich when I ordered in person. And the bread felt and tasted like a two days old bread. There's more to tell but I'm tired of typing right now.lol.
Gina H.
I haven't been to Subway in awhile but wow! I am loving the new Italian menu. The meatball with mozzarella and pepperoni?!? Just try it! It's like pizza on a roll! My new fave! The service is amazing and fast! Friendly too! Happy this is so close to work and home!
Yvonna Frye
Great service
C C.
We used to order here since its close to home. We were pleasantly surprised that the size of footlong got bigger!!!! I am satisfied with their bread- big, fresh and not the usual bread we get flat, small and sometimes not fresh and breaking to pieces...love the Italian Herbs and cheese bread! I am impress how Subway is leveling up and thriving in a post pandemic economy where most of the businesses' prices gets high and smaller portions... Subway levelling up and offering coupons is amazing. The one star I left off is probably a room for improvement... I ordered ham/ turkey with extra Bacon...it would have been probably better if the bacon was crispy...also, maybe Subway has to put out different sandwich menu...my personal opinion, same menus gets boring.. needed something new to look forward to, and excited to try... Nevertheless, thanks for the bread that has greatly improved!!!
Christina A.
The good:Aaron. He's the best subway employee I've ever met. Always friendly. Gives great suggestions. He's a star.The veggies are always fresh.The supreme meats is my favorite. An Italian masterpiece. Get the MVP sauce and the shredded mozzarella. The bad: Tuna. I'm sad the old tuna is gone. It may not have been tuna and it was really unhealthy but I loved it. I can't eat it now. RIP tuna
Kali M.
i cannot talk about how much i love this location! the man who always helps me is making my food and conversating with me. i tend to leave him big tips because he is so sweet whenever i come in and my food is always amazing with the best service!
Robert Bloss
The middle-late-aged Asian man working today at lunch had the WORST attitude. He was very impatient while making my sub, then failed to ask me what dressings I wanted when he was done with the veggies. He just started wrapping up my sub. When I asked him if I could have mayonnaise, oregano, and pepper, he paused as though very annoyed, looked at me with disgust, then asked me to step aside so he could help the person behind me in line. I couldn't believe it. I was originally going to get chips and drink, but I canceled that (once he came back) just to get out of there. I come here often on business trips; I'll not be coming back to this store.
I ate here when I got off work from Sam's Club and Amazon. I love the guy that was running the business. He was very kind and knew right away what I was craving for.Subway is located near IHOP. If you are not craving for pancakes you might as well eat Subway.
Jason S.
All of a sudden, Swiss cheese is no longer an option. We were informed by the staff that not only does this location no longer have it, but its corporate wide. This is sad to hear. Good thing I really like provolone, or we'd leave subway...aloneTo bad they don't serve gouda, that cheese is...really...goodaAll puns brought to you to get that glorious groan.
Mz Chevious
There is a gentleman named Aaron working there, and he has the most infectious smile and personality...man! His customer service is EXCELLENT every single time I'm there. He also wears a mask when making the food, which I love soooo much. Thanks Aaron! He needs a raise, and a promotion, quickly. Lol
Anita Wilson
Got our free sub today July 12th 2022. This location treated us like royalty. The sandwich was fresh with plenty of protein. Made to order.
Kim Y.
This is the ONLY Subway location in the Martinez area that I enjoy. They are NICE and the sandwiches are made well!!! Believe me. Do not go to the one on Alhambra they are terrible. This location is near Lucky's off Morello. Next to IHOP.
Exceptionally rude, unfriendly and no customer service ladies that work in this store. They did not greet me or even acknowledge that I wanted service and they're Filipino which is very surprising. I'm black yet when I walked out and a Caucasian lady came in, they greeted her when Zi turned to leave. It was pretty obvious about how they felt about my skin color even though my money was just as good. It's just plain shameful how intolerant OTHER minorities behave towards blacks. The first time I went there, one of the Asian(Filipino??) ladies was abrasive and when I requested my sandwich a certain way, all she kept saying was 'I'm make it the way you like' yet she didn't REALLY want to do it the way I liked. I took great care to not be rude back to her but it was annoying to keep hearing it as she really had no intention to do it my way. I decided to go back yesterday 10/26/23 to see if they sold soups and both ladies looked up from their sandwich making yet didn't greet or acknowledge me. Terrible terrible terrible service and the Subways corporation ought to really think about who they allow to have a franchise. This establishment on Main Street in Martinez is tarnishing the company's image. They deserve no STARS!
I used to not like subway but now I have been to this subway four times in two weeks..
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Big Hot Pastrami, Titan Turkey
First time customer, got a large meatball sandwich on herb bread. The sandwich was delicious, bread was soft & I noticed how the male workers made sure all the condiments were fully stocked. They were very nice and honored my Subway coupon..Good place for lunch the place is cold inside which is a good thing because Martinez gets hot.
I love Subway sandwiches and there was a time where I was craving for it for a week and went to this store to order my favorite sandwich(cheesesteak) and love watching the SA(Sandwich Artist) preparing it according to my ingredients specs. I'm also impressed that the SA was so generous with the ingredients (storeowners are not happy with this), maybe to entice you to give more tips. After spending too much money on this store I found out that thru Subway app you can avail a $2 off or a BOGO50%off. So I started using the app. Ordered BOGO50%off, picked up my order, arrived home, and voila!!!...there's less meat in my sandwich and it was the same SA who prepared my sandwich when I ordered in person. And the bread felt and tasted like a two days old bread. There's more to tell but I'm tired of typing right now.lol.
I haven't been to Subway in awhile but wow! I am loving the new Italian menu. The meatball with mozzarella and pepperoni?!? Just try it! It's like pizza on a roll! My new fave! The service is amazing and fast! Friendly too! Happy this is so close to work and home!
Great service
We used to order here since its close to home. We were pleasantly surprised that the size of footlong got bigger!!!! I am satisfied with their bread- big, fresh and not the usual bread we get flat, small and sometimes not fresh and breaking to pieces...love the Italian Herbs and cheese bread! I am impress how Subway is leveling up and thriving in a post pandemic economy where most of the businesses' prices gets high and smaller portions... Subway levelling up and offering coupons is amazing. The one star I left off is probably a room for improvement... I ordered ham/ turkey with extra Bacon...it would have been probably better if the bacon was crispy...also, maybe Subway has to put out different sandwich menu...my personal opinion, same menus gets boring.. needed something new to look forward to, and excited to try... Nevertheless, thanks for the bread that has greatly improved!!!
The good:Aaron. He's the best subway employee I've ever met. Always friendly. Gives great suggestions. He's a star.The veggies are always fresh.The supreme meats is my favorite. An Italian masterpiece. Get the MVP sauce and the shredded mozzarella. The bad: Tuna. I'm sad the old tuna is gone. It may not have been tuna and it was really unhealthy but I loved it. I can't eat it now. RIP tuna
i cannot talk about how much i love this location! the man who always helps me is making my food and conversating with me. i tend to leave him big tips because he is so sweet whenever i come in and my food is always amazing with the best service!
The middle-late-aged Asian man working today at lunch had the WORST attitude. He was very impatient while making my sub, then failed to ask me what dressings I wanted when he was done with the veggies. He just started wrapping up my sub. When I asked him if I could have mayonnaise, oregano, and pepper, he paused as though very annoyed, looked at me with disgust, then asked me to step aside so he could help the person behind me in line. I couldn't believe it. I was originally going to get chips and drink, but I canceled that (once he came back) just to get out of there. I come here often on business trips; I'll not be coming back to this store.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
I ate here when I got off work from Sam's Club and Amazon. I love the guy that was running the business. He was very kind and knew right away what I was craving for.Subway is located near IHOP. If you are not craving for pancakes you might as well eat Subway.
All of a sudden, Swiss cheese is no longer an option. We were informed by the staff that not only does this location no longer have it, but its corporate wide. This is sad to hear. Good thing I really like provolone, or we'd leave subway...aloneTo bad they don't serve gouda, that cheese is...really...goodaAll puns brought to you to get that glorious groan.
There is a gentleman named Aaron working there, and he has the most infectious smile and personality...man! His customer service is EXCELLENT every single time I'm there. He also wears a mask when making the food, which I love soooo much. Thanks Aaron! He needs a raise, and a promotion, quickly. Lol
Got our free sub today July 12th 2022. This location treated us like royalty. The sandwich was fresh with plenty of protein. Made to order.
This is the ONLY Subway location in the Martinez area that I enjoy. They are NICE and the sandwiches are made well!!! Believe me. Do not go to the one on Alhambra they are terrible. This location is near Lucky's off Morello. Next to IHOP.