I come here every once in a while, but it’s hit or miss. Tonight I got someone else’s order and only found out when I got home. All nasty stuff I wouldn’t eat (good thing my bro likes sour cream). So yeah, not having dinner tonight was cool.
The AI ordering service in the drive thru is garbage more accurate than the people working in the store, obviously. :/
Atmosphere: 3
Food: 1
Service: 1
ronald lee
Always have they gotten my order correct!
Atmosphere: 3
Food: 4
Service: 4
Clinton Tate
Do not use their drive thru. They don't have a person taking orders anymore, just some computer. It didn't take my order correctly, and it wouldn't change it. Stop being cheap taco bell and hire an attendant. It's doesn't make it more convenient. Never going to Cheapo Bell again.
Atmosphere: 1
Food: 3
Service: 1
Natalie
AI drive thru.. awkward and aggressive robot who also takes longer than a person anyway
Atmosphere: 1
Food: 1
Service: 1
earthwormandruw
Hello can I get on hot sauce and one fire sauce? See photo*
Atmosphere: 1
Food: 1
Service: 1
Cristobalina Garcia
Very bad costumer service they make you wait longer time for a fast food you wait so long and the employees are very rude.
Aye Arah
Extremely long wait time and you have to put effort into getting the employees attention because they will continue working as if they do not see you waiting.
Food: 5
Service: 1
Matthew Vanstrudel
They have a new AI ordering system and I ordered my food 15-20 minutes ago, no word as of yet. Before I'd order with a love human at the speaker, then receive my food at the window less than 3 minutes later.
Really disgusting of Taco Bell to try and cut labor costs like this. Nothing but shame upon the people in charge. Absolutely repulsive behavior.
Edit: now there's 6 or 7 other new cars waiting for their food. Come on.
Edit 2: 30 minutes and one of the cars that have been here finally got their food. I'm still waiting
Atmosphere: 1
Food: 1
Service: 1
Arnold Lualhati
Arrived about 30 to 45 minutes before closing and was waiting for my order to be taken in the drive through when the lady suddenly said they're closed and turned off the storefront lights. Left a bunch of cars in the drive through as well. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
Mike Schmid
They do not honor the Sharks 3 free tacos even though they are in the app. I waited 15 mins for someone to finally come to the register and then not honor the code...
Don't like the new computer taking orders in drive thru
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Wrap, Nachos, Quesadilla
Trevor Butler
This location has replaced humans with AI in the drive thru. As expected it was a bad experience as I ordered a number 6 but with steak chalupas. the AI decided to add steak to all items in the order charing me extra for each of the items I didn't want steak on.
Luckily the humans (humans get a 5 star) that are left were able to quickly fix the issue. but still if I didn't care I could see how this AI is gonna nickle and dime more shareholder profits for taco bell shareholders.
If Taco Bell wants to keep replacing employees with AI, then I'm a firm believer in removing any tax advantages for the business as this business is no longer providing the same benefits to the community it once did when it employed more of our community.
Atmosphere: 3
Food: 3
Service: 2
Aee Bee
The food is always good. The drive thru is a sham. To meet corporate drive thru window times, After handing the drinks, each and every time, staff makes me wait in the parking lot for my food. There are normally at least 2 people crowded around the drive thru window when it happens.
I come here every once in a while, but it’s hit or miss. Tonight I got someone else’s order and only found out when I got home. All nasty stuff I wouldn’t eat (good thing my bro likes sour cream). So yeah, not having dinner tonight was cool.
The AI ordering service in the drive thru is garbage more accurate than the people working in the store, obviously. :/
Atmosphere: 3
Food: 1
Service: 1
Always have they gotten my order correct!
Atmosphere: 3
Food: 4
Service: 4
Do not use their drive thru. They don't have a person taking orders anymore, just some computer. It didn't take my order correctly, and it wouldn't change it. Stop being cheap taco bell and hire an attendant. It's doesn't make it more convenient. Never going to Cheapo Bell again.
Atmosphere: 1
Food: 3
Service: 1
AI drive thru.. awkward and aggressive robot who also takes longer than a person anyway
Atmosphere: 1
Food: 1
Service: 1
Hello can I get on hot sauce and one fire sauce? See photo*
Atmosphere: 1
Food: 1
Service: 1
Very bad costumer service they make you wait longer time for a fast food you wait so long and the employees are very rude.
Extremely long wait time and you have to put effort into getting the employees attention because they will continue working as if they do not see you waiting.
Food: 5
Service: 1
They have a new AI ordering system and I ordered my food 15-20 minutes ago, no word as of yet. Before I'd order with a love human at the speaker, then receive my food at the window less than 3 minutes later.
Really disgusting of Taco Bell to try and cut labor costs like this. Nothing but shame upon the people in charge. Absolutely repulsive behavior.
Edit: now there's 6 or 7 other new cars waiting for their food. Come on.
Edit 2: 30 minutes and one of the cars that have been here finally got their food. I'm still waiting
Atmosphere: 1
Food: 1
Service: 1
Arrived about 30 to 45 minutes before closing and was waiting for my order to be taken in the drive through when the lady suddenly said they're closed and turned off the storefront lights. Left a bunch of cars in the drive through as well. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
They do not honor the Sharks 3 free tacos even though they are in the app. I waited 15 mins for someone to finally come to the register and then not honor the code...
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Don't like the new computer taking orders in drive thru
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Wrap, Nachos, Quesadilla
This location has replaced humans with AI in the drive thru. As expected it was a bad experience as I ordered a number 6 but with steak chalupas. the AI decided to add steak to all items in the order charing me extra for each of the items I didn't want steak on.
Luckily the humans (humans get a 5 star) that are left were able to quickly fix the issue. but still if I didn't care I could see how this AI is gonna nickle and dime more shareholder profits for taco bell shareholders.
If Taco Bell wants to keep replacing employees with AI, then I'm a firm believer in removing any tax advantages for the business as this business is no longer providing the same benefits to the community it once did when it employed more of our community.
Atmosphere: 3
Food: 3
Service: 2
The food is always good.
The drive thru is a sham.
To meet corporate drive thru window times, After handing the drinks, each and every time, staff makes me wait in the parking lot for my food.
There are normally at least 2 people crowded around the drive thru window when it happens.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Chips and Nacho Cheese Sauce, Wrap, Ground Beef Burrito, Quesadilla, Chicken Quesadilla, Soft Taco
They suck people don’t understand basic English plz if u guys are working atleast know basic things always give wrong orders to people
Atmosphere: 1
Food: 1
Service: 1
Bad Attention I ordered 6 tacos and they gave me 5 they should be more careful
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