The worse experience in a Dunkin, the staff is incompetent they got my order wrong three times, what a waist of time… last time in this store…
Atmosphere: 1
Service: 1
malaqs13
Didn't even ask for less ice but my cup was half way full 🙄 ordered small size latte
Atmosphere: 1
Food: 1
Service: 1
Grand Ant
Thanks for the half a medium cup of luke warm coffee and for forgetting my donut. It almost feels like I did something wrong by being there.
Atmosphere: 2
Food: 1
Service: 1
Amber Thornberry
I just want to start by saying I order from here frequently, well this morning I placed a mobile order while in line because they had a long line, I placed an additional order for a lemonade and egg bites. I didn’t realize they said may contain allergens when I ordered the egg bites. My son has a peanut/tree nut allergy so I apologized 3 times to the guy at the window and cancelled the egg bites. Meanwhile I hear the lady in the back making rude remarks about me and then saying “rushing for nothing”. I just want to say I’m a general manager for another eating establishment and you have the worst attitude and don’t belong in customer service. I let the guy at the window know to tell you you’re extremely rude. I hope the higher ups see this and do something about your attitude! To the guy, thank your for being kind! Unfortunately you guys lost a customer today.
Atmosphere: 1
Food: 5
Service: 1
Jasmine G
Two female staff members were incredibly rude. Customers waiting in line to order and a staff member states “read the room” . Points to the self check out screen and tells people to order that way instead.
Staff went out of their way to be rude, instead of just explaining they were busy with the other orders.
Ordered on the kiosk as they requested and recognized that people have off days. Brushed it off. I understand how stressful work can be especially in customer service. 15 minutes went by and multiple other customers were served. They continuously walked past me, as if I personally did something wrong to them.
There was one staff with an eyebrow piercing that was incredibly kind and apologetic. The two other female staff laughed about.
Service: 1
Marc Gonzalez
Good is good coffee as well; the staff was very helpful and seemed very cheerful. Made the dine in enjoyable. The parking lot is small but the spots are larger right in front. That is the only downside.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Assorted Half Dozen or Dozen Donuts, Croissant
Patrick Lunetta
Beware!! old sausage, old bacon, old tortilla, burnt croissant, burnt cheese. They used to be good up until around 2021 now they just lost all standards.When he handed us the food he just open the window, held it out the window without saying a word, we grabbed it and he just silently closed the window. Last 3 times ive been here its been so bad but i gave them one last 4th chance and it was the nail in the coffin. Sad, definelty need some re-training
Atmosphere: 1
Food: 1
Service: 1
nCclay
This Dunkin’ is terrible. The drive-thru employee sounded like she absolutely hated her job, and the service reflected that. When we got to the window, we were handed cold everything bagel bites, my latte was made completely wrong, and to top it off, the Snackin’ Bacon was half empty and cold too. This was such a frustrating experience, and I won’t be coming back. Avoid this location if you can!
Atmosphere: 4
Food: 2
Service: 1
5413aliendude
No different than the donuts you buy that's pre-packaged
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Assorted Half Dozen or Dozen Donuts
Anissa Grigsby
The drinks are always inconsistent. It’s like you’re rolling a dice . Risky on whether or not you’ll get a good drink or sewer water . Today I was very clearly judged over the intercom buy one of the male employees (heavier set , newer employee ) regarding my drink. Yes I ordered what I ordered just do your job! This is why I order ahead 😅😅
Coffee was not as perfect as usual. But great just the same
Atmosphere: 5
Food: 5
Service: 5
Averie Walters
gave me 4 sips worth of drink. filled my cup UP TO THE TOP of ice. very disappointed!
Colleen Mcdonald
I drove through to get the special, a $2.00 godess wrap with a drink. There was hardly anything inside of the tortilla. Even for $2.00 it was nothing like the photo on the add. I'm very disappointed. Don't you guys measure the ingredients?
Atmosphere: 3
Food: 2
Service: 5
Momo
I usually come here before work to treat myself. Always order the same thing. Matcha and a maple bar. It really was a meh day but then lo and behold there was an extra maple in my bag! It was like I won the lottery. Depression cured. Sorry I didn't say anything at the window but I was like sooooo happy. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Darrell Young
Was eating there around 9:00 P.M. before they closed last night the on the 11th my iced coffee tasted horrible it tasted (very toxic) (it made me sick ) I do not have time to contact corporate hopefully Dunkin donuts can resolve this issue and do what is necessary to make this experience better for others
The worse experience in a Dunkin, the staff is incompetent they got my order wrong three times, what a waist of time… last time in this store…
Atmosphere: 1
Service: 1
Didn't even ask for less ice but my cup was half way full 🙄 ordered small size latte
Atmosphere: 1
Food: 1
Service: 1
Thanks for the half a medium cup of luke warm coffee and for forgetting my donut. It almost feels like I did something wrong by being there.
Atmosphere: 2
Food: 1
Service: 1
I just want to start by saying I order from here frequently, well this morning I placed a mobile order while in line because they had a long line, I placed an additional order for a lemonade and egg bites. I didn’t realize they said may contain allergens when I ordered the egg bites. My son has a peanut/tree nut allergy so I apologized 3 times to the guy at the window and cancelled the egg bites. Meanwhile I hear the lady in the back making rude remarks about me and then saying “rushing for nothing”. I just want to say I’m a general manager for another eating establishment and you have the worst attitude and don’t belong in customer service. I let the guy at the window know to tell you you’re extremely rude. I hope the higher ups see this and do something about your attitude! To the guy, thank your for being kind! Unfortunately you guys lost a customer today.
Atmosphere: 1
Food: 5
Service: 1
Two female staff members were incredibly rude. Customers waiting in line to order and a staff member states “read the room” . Points to the self check out screen and tells people to order that way instead.
Staff went out of their way to be rude, instead of just explaining they were busy with the other orders.
Ordered on the kiosk as they requested and recognized that people have off days. Brushed it off. I understand how stressful work can be especially in customer service. 15 minutes went by and multiple other customers were served. They continuously walked past me, as if I personally did something wrong to them.
There was one staff with an eyebrow piercing that was incredibly kind and apologetic. The two other female staff laughed about.
Service: 1
Good is good coffee as well; the staff was very helpful and seemed very cheerful. Made the dine in enjoyable. The parking lot is small but the spots are larger right in front. That is the only downside.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Assorted Half Dozen or Dozen Donuts, Croissant
Beware!! old sausage, old bacon, old tortilla, burnt croissant, burnt cheese. They used to be good up until around 2021 now they just lost all standards.When he handed us the food he just open the window, held it out the window without saying a word, we grabbed it and he just silently closed the window. Last 3 times ive been here its been so bad but i gave them one last 4th chance and it was the nail in the coffin. Sad, definelty need some re-training
Atmosphere: 1
Food: 1
Service: 1
This Dunkin’ is terrible. The drive-thru employee sounded like she absolutely hated her job, and the service reflected that. When we got to the window, we were handed cold everything bagel bites, my latte was made completely wrong, and to top it off, the Snackin’ Bacon was half empty and cold too. This was such a frustrating experience, and I won’t be coming back. Avoid this location if you can!
Atmosphere: 4
Food: 2
Service: 1
No different than the donuts you buy that's pre-packaged
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Assorted Half Dozen or Dozen Donuts
The drinks are always inconsistent. It’s like you’re rolling a dice . Risky on whether or not you’ll get a good drink or sewer water . Today I was very clearly judged over the intercom buy one of the male employees (heavier set , newer employee ) regarding my drink. Yes I ordered what I ordered just do your job! This is why I order ahead 😅😅
Restaurantji Recommends
Coffee was not as perfect as usual. But great just the same
Atmosphere: 5
Food: 5
Service: 5
gave me 4 sips worth of drink. filled my cup UP TO THE TOP of ice. very disappointed!
I drove through to get the special, a $2.00 godess wrap with a drink. There was hardly anything inside of the tortilla. Even for $2.00 it was nothing like the photo on the add. I'm very disappointed. Don't you guys measure the ingredients?
Atmosphere: 3
Food: 2
Service: 5
I usually come here before work to treat myself. Always order the same thing. Matcha and a maple bar. It really was a meh day but then lo and behold there was an extra maple in my bag! It was like I won the lottery. Depression cured. Sorry I didn't say anything at the window but I was like sooooo happy. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Was eating there around 9:00 P.M. before they closed last night the on the 11th my iced coffee tasted horrible it tasted (very toxic) (it made me sick ) I do not have time to contact corporate hopefully Dunkin donuts can resolve this issue and do what is necessary to make this experience better for others
Atmosphere: 5
Food: 1
Service: 5
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