Olga, the manager was very rude, completely ignores the customer
Athalia Inan
So I live like 8 minutes away from this pollo loco and every time I go, super fast service.. Today they accidentally forgot my salad dressing, and I didn’t realize until I got home. I called them asking if i could come pick one up and they apologized about the mistake and told me to come get one.. I got there 10 minutes later and the lady who previously took my order apologized and gave me 2 creamy cilantro dressings and a whole other side salad… that was very sweet of her, and I never get upset at restaurant employees for making mistakes because I’m a waitress myself and I know how it is., great customer service I love coming here!!
Anthony Winston
Everytime I come into town from Chicago I have to stop here.
Atmosphere: 4
Food: 5
Service: 5
CandyPop Heart
Good service and very delicious Pollo Loco.
Atmosphere: 5
Food: 5
Service: 5
Eva Gonzalez
Very polite excellent service .
Atmosphere: 5
Food: 5
Service: 5
Roger Doverspike
Food good but chicken was over cooked.
Atmosphere: 4
Food: 4
Service: 5
Mr Bill
I have been in here many times and I am usually waiting on by Olga – as a business owner I always appreciate exceptional employees and she surely is one. I hope someone with a corporation recess and gives her some type of thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Rose Esquibel
Great food
Atmosphere: 4
Food: 5
Service: 5
Gary E
Love the store. Always very efficient and faster. And the food is great
Extremely polite and professional staff. Always a joy to return to this location.
Atmosphere: 5
Food: 5
Service: 5
HanByul Gaming
I normally take my food to-go but I was with family and they wanted to eat inside. They were nice and gave me extra plates and utensils. It sucks that there's extra sauce pricing, but I can't pass up their creamy cilantro dressing. I don't use it for a tostada, I use it as a dip for my chicken lol
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips, Sauce, Dressing
Aaron AAA
Service was very friendly and the place was very clean inside. Food was good.
Olga, the manager was very rude, completely ignores the customer
So I live like 8 minutes away from this pollo loco and every time I go, super fast service.. Today they accidentally forgot my salad dressing, and I didn’t realize until I got home. I called them asking if i could come pick one up and they apologized about the mistake and told me to come get one.. I got there 10 minutes later and the lady who previously took my order apologized and gave me 2 creamy cilantro dressings and a whole other side salad… that was very sweet of her, and I never get upset at restaurant employees for making mistakes because I’m a waitress myself and I know how it is., great customer service I love coming here!!
Everytime I come into town from Chicago I have to stop here.
Atmosphere: 4
Food: 5
Service: 5
Good service and very delicious Pollo Loco.
Atmosphere: 5
Food: 5
Service: 5
Very polite excellent service .
Atmosphere: 5
Food: 5
Service: 5
Food good but chicken was over cooked.
Atmosphere: 4
Food: 4
Service: 5
I have been in here many times and I am usually waiting on by Olga – as a business owner I always appreciate exceptional employees and she surely is one. I hope someone with a corporation recess and gives her some type of thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Great food
Atmosphere: 4
Food: 5
Service: 5
Love the store. Always very efficient and faster. And the food is great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Double Chicken Tostada Salad
I love coming to this El Pollo Loco. The staff is friendly, the restaurant is always clean, and the food is always great!
Huge shout out to all the staff there!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very comfortable prices and the friendliness of the staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado
Food is good dining area is comfortable but man it gets loud in there when they start chopping the chicken
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito, Double Chicken Tostada Salad
Extremely polite and professional staff. Always a joy to return to this location.
Atmosphere: 5
Food: 5
Service: 5
I normally take my food to-go but I was with family and they wanted to eat inside. They were nice and gave me extra plates and utensils. It sucks that there's extra sauce pricing, but I can't pass up their creamy cilantro dressing. I don't use it for a tostada, I use it as a dip for my chicken lol
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips, Sauce, Dressing
Service was very friendly and the place was very clean inside. Food was good.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Avocado Burrito
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