Don't allow pre adults to make your food. 3 times my order was wrong 3 weeks straight. These top ramen eating kids don't pay attention
Atmosphere: 1
Food: 2
Service: 2
Mouse A
over this location- when I’ve ordered extra pickled on the side in the past, they actually added zero pickles to the food. fine, I can live with that. however I am very anaphylactic to dairy and always order with no cheese, they’ve never gotten this wrong. this time, they did half no cheese, half cheese on the sub I ordered. I caught it because the second sandwich had so much cheese but hidden as if the employee was doing it deliberately? the temecula location never has issues but they don’t offer pickup :(
Atmosphere: 1
Food: 1
Service: 1
Cory Jackson
Sandwich was amazing. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball & Pepperoni Sandwich, Pepperoni Pizza Meatball Sub
John Edwards
Relatively expensive.
Wheelchair accessibility: A little tight, but manageable with patience.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch
ally schick
Staff are usually really friendly! They are respectful when I bring my service dog in training into the establishment. Food is good and filling
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Sub
Scott Alan Hardy
We sat outside with my three-year-old granddaughter. It was an absolute blast. I don’t think she ate anything but I my entire sub, but I didn’t expect to. I got the hero and I didn’t expect you it was delicious and I wasn’t expecting that was easy to get to And I didn’t expect that everybody in there was really polite and nice and I didn’t expect that even the customers were nice and polite and I definitely didn’t expect that their chips are too low for kids or grandchildren in particular and the cookies so I spent most of my time while waiting for my order protecting all of their “too low” merchandise from my granddaughter, so you’re welcome.
Atmosphere: 5
Food: 5
Service: 5
Jessica Helbig
Had a wonderful lunch experience! Enjoyed great subs and a nice conversation with the manager and the register gal, Terri ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
Jeff Riley
We eat there often. Today, new owner, Micheal, was awesome. Reminded me of years ago, when businesses understood how to make people feel special! Thank you, we will be back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball & Pepperoni Sandwich
karina sutherland
I wanted to share my recent experience! I ordered an Italian sub for $7.99, but when I went to pay, they charged me $8.99 without explanation. Even when I pointed out the price on the board, the cashier didn't seem bothered. The guy with bleached hair just shrugged it off.To make matters worse, the food was served cold, and my sub looked like it was thrown together in a rush. It's a shame because I've had good experiences there before.I hope they can improve their customer service and food quality because I won't be going back anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Mike Morin
They have changed their meatballs. Looks like Turkey or Chicken. I have been eating meatball sandwiches all my life. I am 68 years old and hate that can no longer eat at Firehouse Subs. The meatballs are terrible! I will miss you Firehouse Subs.
Really good sandwiches a little bit expanswer But the food is good
Atmosphere: 5
Food: 5
Service: 5
Lori Fernandez
First time I ever ordered from them and it will be the last. I ordered a veggie sub and it was so soggy it grossed me out and I threw it away. They also didn’t give any napkins. I’ve tried calling the phone number on the website and nobody picks up. Never
Food: 1
Eric Elliott
Awesome Manager very attentive for a sub shop. Staff was friendly as well. Worked very hard to make sure food allergies were considered before ordering.
Dietary restrictions: Understanding of food allergies.
Atmosphere: 5
Food: 5
Service: 5
Joe Ranger
The food ok but you don't get a lot of meat for your money , it tastes better then subway but your price doesn't justify how little you get inside of your sandwich. That's why I stopped going to Subway. This was my first visit and I don't plan on going back. I'm adding to this review because I feel you should give a place a second try. I tried a second time and the young lady working behind the counter could care less, since I wasn't directly in front of the register she wouldn't take my order or ask if I needed help, she stated you have to be over here to order, I was just slightly right of the area where you ordered from and to top it off I was the only one in the place. Never again.
Atmosphere: 3
Food: 3
Service: 1
C
Poor customer service, sloppy and cold sandwiches when it should have been hot.
Don't allow pre adults to make your food. 3 times my order was wrong 3 weeks straight. These top ramen eating kids don't pay attention
Atmosphere: 1
Food: 2
Service: 2
over this location- when I’ve ordered extra pickled on the side in the past, they actually added zero pickles to the food. fine, I can live with that. however I am very anaphylactic to dairy and always order with no cheese, they’ve never gotten this wrong. this time, they did half no cheese, half cheese on the sub I ordered. I caught it because the second sandwich had so much cheese but hidden as if the employee was doing it deliberately? the temecula location never has issues but they don’t offer pickup :(
Atmosphere: 1
Food: 1
Service: 1
Sandwich was amazing. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball & Pepperoni Sandwich, Pepperoni Pizza Meatball Sub
Relatively expensive.
Wheelchair accessibility: A little tight, but manageable with patience.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch
Staff are usually really friendly! They are respectful when I bring my service dog in training into the establishment. Food is good and filling
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Sub
We sat outside with my three-year-old granddaughter. It was an absolute blast. I don’t think she ate anything but I my entire sub, but I didn’t expect to. I got the hero and I didn’t expect you it was delicious and I wasn’t expecting that was easy to get to And I didn’t expect that everybody in there was really polite and nice and I didn’t expect that even the customers were nice and polite and I definitely didn’t expect that their chips are too low for kids or grandchildren in particular and the cookies so I spent most of my time while waiting for my order protecting all of their “too low” merchandise from my granddaughter, so you’re welcome.
Atmosphere: 5
Food: 5
Service: 5
Had a wonderful lunch experience! Enjoyed great subs and a nice conversation with the manager and the register gal, Terri ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
We eat there often. Today, new owner, Micheal, was awesome. Reminded me of years ago, when businesses understood how to make people feel special! Thank you, we will be back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball & Pepperoni Sandwich
I wanted to share my recent experience! I ordered an Italian sub for $7.99, but when I went to pay, they charged me $8.99 without explanation. Even when I pointed out the price on the board, the cashier didn't seem bothered. The guy with bleached hair just shrugged it off.To make matters worse, the food was served cold, and my sub looked like it was thrown together in a rush. It's a shame because I've had good experiences there before.I hope they can improve their customer service and food quality because I won't be going back anytime soon.
Atmosphere: 1
Food: 1
Service: 1
They have changed their meatballs. Looks like Turkey or Chicken. I have been eating meatball sandwiches all my life. I am 68 years old and hate that can no longer eat at Firehouse Subs. The meatballs are terrible! I will miss you Firehouse Subs.
A very disgrunted former customer!
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Really good sandwiches a little bit expanswer But the food is good
Atmosphere: 5
Food: 5
Service: 5
First time I ever ordered from them and it will be the last. I ordered a veggie sub and it was so soggy it grossed me out and I threw it away. They also didn’t give any napkins. I’ve tried calling the phone number on the website and nobody picks up. Never
Food: 1
Awesome Manager very attentive for a sub shop. Staff was friendly as well. Worked very hard to make sure food allergies were considered before ordering.
Dietary restrictions: Understanding of food allergies.
Atmosphere: 5
Food: 5
Service: 5
The food ok but you don't get a lot of meat for your money , it tastes better then subway but your price doesn't justify how little you get inside of your sandwich. That's why I stopped going to Subway. This was my first visit and I don't plan on going back. I'm adding to this review because I feel you should give a place a second try. I tried a second time and the young lady working behind the counter could care less, since I wasn't directly in front of the register she wouldn't take my order or ask if I needed help, she stated you have to be over here to order, I was just slightly right of the area where you ordered from and to top it off I was the only one in the place. Never again.
Atmosphere: 3
Food: 3
Service: 1
Poor customer service, sloppy and cold sandwiches when it should have been hot.
Atmosphere: 1
Food: 1
Service: 1
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