As a business owner myself, closing 20 minutes earlier than your official closing time is unacceptable. We arrived 20 minutes before they were supposed to be “closed” (12/3/2025, 7:40pm) . There were other customers who arrived at the same time as us and said they have experienced this issue before. We knocked on the door to see if we would be allowed in but the Jamba Juice employee just ignored us and continued cleaning/closing up.
If you’re the business owner of this establishment, I would advise you tell your employees to close when it is officially closing time. Continuing to close early will make you lose repeating customers like ourselves (Therefore, not a very smart thing to do).
Based on prior reviews and our experience today, it does not seem like you have fixed the issue (this shows lack of management/laziness on you end).
Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Cindy Medina
Waited 45 minutes for just one drink. Only one employee was working, and he was doing everything he possibly could — literally running the whole place by himself. The delay wasn’t his fault; it was management’s. No store should be staffed with only one person. Really disappointing experience, and shame on the owner for not having proper staff.
Carlos Martinez
Probably the worst customer service experience I’ve encountered in the city of Menifee. Will not be returning. Ash at the register was unprofessional and not helpful at all. Date was 11/24/25
Atmosphere: 1
Food: 4
Service: 1
tacarra shimek
Kenydi is amazing on customer service and make my bowl perfectly will be coming back to this location because of her good attitude.
Atmosphere: 5
Food: 5
Service: 5
Androw Morrow
Ordered a medium peanut butter mood with two scoops of whey protein.
When they add the whey it increases the volume of the drink. Every single of the 20+ jamba juice locations ive been to they have increased the amount to a large.
Here they put the amount into a medium. I asked about the extra and they said store policy.
This is dumb. I asked for 2 scoops of whey. Realistically I probably only got one because of the excess they threw away. Why not just give the extra. Quite sad actually this is how Jamba Juice treats customers. 😕
All the additives you request, a percent is thrown away by this store's policy...... 👍
Atmosphere: 1
Food: 3
Service: 1
Lauren Dang
Nicely blended!
The menu is the same as the other locations, and my smoothie was well-made. I definitely recommend ordering online beforehand and picking up in-store so you don’t have to wait too long.
They were quite busy when I came, so I waited quite a long time to grab a worker’s attention. Other than that, I enjoyed the smoothie and appreciated how my smoothie was kept in the freezer and wasn’t just left out in the open waiting for me.
Not bad.
Atmosphere: 3
Food: 4
Service: 3
HELLONETTEY
Surprised it’s already closed at 7:53pm when the published hours is until 8pm. Shouldn’t have drove here. What a waste
Service: 1
Orca Fish
This was my first time at Jamba Juice, and I have to say I'm a little dissappointed. I ordered myself an Orange Dream Machine, and I have to say it was positively delicious, it really made me feel like I was living in a dream. While it was quite a wait for my smoothie to come out due to how many people were present, and what appeared to be short-staffing, it was more than worth the wait to receive such a delicacy. However, one thing I noticed that absolutely killed the vibe was the lack of any horses! I didn't even catch the passing scent of one. Am I expected to just wait for my smoothie in the dull atmosphere? I mean think of the children! This severe lack of horses really has been leaving me questioning what type of business you're running. I'm not sure if I'll be making any more trips in the future until this problem is resolved.
Atmosphere: 1
Food: 5
Service: 4
Julie Regis
I literally just walked in and instead of getting greeted the guys working there yells out from the back doesn’t get to the counter “There going to be a long wait” like where the customer service? now with these gen z. He was so rude was not going to give them my busy! He could have said it a different way not yelling it out in the back! It’s not my fault you guys are busy and staff! I Immediately walked out! Get it together, Jamba Juice staff!
Atmosphere: 1
Food: 1
Service: 1
WaBa Grill High Desert
They need to blend more the smoothies, I have to use spoon because the straw was not able since big chunks of bananas was not blended. Iordered banana protein
Bad customer service girl was rude and didn’t want to serve us. She said they were closed but we walked in 10 minutes before closing. Don’t have store hours til 8 if you are not going to serve customers.
Annette Allen
Walked in and was not greeted by the young man in the back, while standing at the counter we noticed a self ordering stand at the counter and we proceeded to order from for it. The young man walked up to the counter and we mentioned to him that he should of directed us to the ordering stand instead of having us wait. He stated in a, not rude manner but indifferent manner, that he was working on a online order. Which is fine, however, it would have been nice to fir him to a least acknowledge us by saying, I'll be with you in a minute or something. Anyway, the smoothie was watery, I would have been better off spending my $8 at the local store for a fruity drink. I spent a total $18.07 for myself and niece. Very disappointed, I don't believe she finished hers.
Atmosphere: 1
Food: 2
Service: 1
Rafael Henriquez
Drinks taste watered down, quality has diminished.
Atmosphere: 4
Food: 2
Service: 3
Brandie Ellis
I placed an online order and they called to say that they didn't have acai for the bowl. They offered to make something else but they only had one alternative option which I had no interest in. I asked to refund the order and they said they were unable to do it from their end. I called customer service as instructed but their office is closed until Monday. I'm out $20 and hungry. This is also the second weekend they didn't have the bowls but at least last weekend I had an option i could work with. They need to fix the team members ability to refund items if unavailable or better yet 86 the menu item.
Update 4/12: I was emailed on 3/29 saying they'd refund the order. They advised it could take 7 days. It's now 4/12 and the refund has NOT been issued. You have terrible business practices.
Update 5/10: STILL no refund. No effort. TERRIBLE BUSINESS PRACTICE. Why do I have to continue reaching out when all i want is my refund?
Joshua Gregory
I walked in and waited 15 minutes and didn’t see a single employee. Finally gave up and used their kiosk to order an iced coffee. Then an employee walked finally walks out just to tell me they have zero milk products and can’t make any coffee. I asked him just to refund me and he said oh only the manager can do that, he will call you later. I told him he should post a sign so people don’t waste their time. He said there is one but it’s covered up. Everything about this 20 minutes was unprofessional and dumb.
As a business owner myself, closing 20 minutes earlier than your official closing time is unacceptable. We arrived 20 minutes before they were supposed to be “closed” (12/3/2025, 7:40pm) . There were other customers who arrived at the same time as us and said they have experienced this issue before. We knocked on the door to see if we would be allowed in but the Jamba Juice employee just ignored us and continued cleaning/closing up.
If you’re the business owner of this establishment, I would advise you tell your employees to close when it is officially closing time. Continuing to close early will make you lose repeating customers like ourselves (Therefore, not a very smart thing to do).
Based on prior reviews and our experience today, it does not seem like you have fixed the issue (this shows lack of management/laziness on you end).
Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Waited 45 minutes for just one drink. Only one employee was working, and he was doing everything he possibly could — literally running the whole place by himself. The delay wasn’t his fault; it was management’s. No store should be staffed with only one person. Really disappointing experience, and shame on the owner for not having proper staff.
Probably the worst customer service experience I’ve encountered in the city of Menifee. Will not be returning. Ash at the register was unprofessional and not helpful at all. Date was 11/24/25
Atmosphere: 1
Food: 4
Service: 1
Kenydi is amazing on customer service and make my bowl perfectly will be coming back to this location because of her good attitude.
Atmosphere: 5
Food: 5
Service: 5
Ordered a medium peanut butter mood with two scoops of whey protein.
When they add the whey it increases the volume of the drink. Every single of the 20+ jamba juice locations ive been to they have increased the amount to a large.
Here they put the amount into a medium. I asked about the extra and they said store policy.
This is dumb. I asked for 2 scoops of whey. Realistically I probably only got one because of the excess they threw away. Why not just give the extra. Quite sad actually this is how Jamba Juice treats customers. 😕
All the additives you request, a percent is thrown away by this store's policy...... 👍
Atmosphere: 1
Food: 3
Service: 1
Nicely blended!
The menu is the same as the other locations, and my smoothie was well-made. I definitely recommend ordering online beforehand and picking up in-store so you don’t have to wait too long.
They were quite busy when I came, so I waited quite a long time to grab a worker’s attention. Other than that, I enjoyed the smoothie and appreciated how my smoothie was kept in the freezer and wasn’t just left out in the open waiting for me.
Not bad.
Atmosphere: 3
Food: 4
Service: 3
Surprised it’s already closed at 7:53pm when the published hours is until 8pm. Shouldn’t have drove here. What a waste
Service: 1
This was my first time at Jamba Juice, and I have to say I'm a little dissappointed. I ordered myself an Orange Dream Machine, and I have to say it was positively delicious, it really made me feel like I was living in a dream. While it was quite a wait for my smoothie to come out due to how many people were present, and what appeared to be short-staffing, it was more than worth the wait to receive such a delicacy. However, one thing I noticed that absolutely killed the vibe was the lack of any horses! I didn't even catch the passing scent of one. Am I expected to just wait for my smoothie in the dull atmosphere? I mean think of the children! This severe lack of horses really has been leaving me questioning what type of business you're running. I'm not sure if I'll be making any more trips in the future until this problem is resolved.
Atmosphere: 1
Food: 5
Service: 4
I literally just walked in and instead of getting greeted the guys working there yells out from the back doesn’t get to the counter “There going to be a long wait” like where the customer service? now with these gen z.
He was so rude was not going to give them my busy! He could have said it a different way not yelling it out in the back! It’s not my fault you guys are busy and staff!
I Immediately walked out! Get it together, Jamba Juice staff!
Atmosphere: 1
Food: 1
Service: 1
They need to blend more the smoothies, I have to use spoon because the straw was not able since big chunks of bananas was not blended. Iordered banana protein
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Bad customer service girl was rude and didn’t want to serve us. She said they were closed but we walked in 10 minutes before closing. Don’t have store hours til 8 if you are not going to serve customers.
Walked in and was not greeted by the young man in the back, while standing at the counter we noticed a self ordering stand at the counter and we proceeded to order from for it. The young man walked up to the counter and we mentioned to him that he should of directed us to the ordering stand instead of having us wait. He stated in a, not rude manner but indifferent manner, that he was working on a online order. Which is fine, however, it would have been nice to fir him to a least acknowledge us by saying, I'll be with you in a minute or something. Anyway, the smoothie was watery, I would have been better off spending my $8 at the local store for a fruity drink. I spent a total $18.07 for myself and niece. Very disappointed, I don't believe she finished hers.
Atmosphere: 1
Food: 2
Service: 1
Drinks taste watered down, quality has diminished.
Atmosphere: 4
Food: 2
Service: 3
I placed an online order and they called to say that they didn't have acai for the bowl. They offered to make something else but they only had one alternative option which I had no interest in. I asked to refund the order and they said they were unable to do it from their end. I called customer service as instructed but their office is closed until Monday. I'm out $20 and hungry. This is also the second weekend they didn't have the bowls but at least last weekend I had an option i could work with. They need to fix the team members ability to refund items if unavailable or better yet 86 the menu item.
Update 4/12: I was emailed on 3/29 saying they'd refund the order. They advised it could take 7 days. It's now 4/12 and the refund has NOT been issued. You have terrible business practices.
Update 5/10: STILL no refund. No effort. TERRIBLE BUSINESS PRACTICE. Why do I have to continue reaching out when all i want is my refund?
I walked in and waited 15 minutes and didn’t see a single employee. Finally gave up and used their kiosk to order an iced coffee. Then an employee walked finally walks out just to tell me they have zero milk products and can’t make any coffee. I asked him just to refund me and he said oh only the manager can do that, he will call you later. I told him he should post a sign so people don’t waste their time. He said there is one but it’s covered up. Everything about this 20 minutes was unprofessional and dumb.
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