The level of customer service at this location has starting to been going downhill everytime I go. Last couple times I went, it took me over 10 minutes to receive my order, even though the app says it ready, and associates have no care. I would go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Dillon Ebert
This location does not give you everything you order and they will argue with you about it. I ordered a six dollar nugget meal and in the app, it allows me to select 4 ranchs, 1 bbq sauce, and 3 sweet and sour sauces. The cashier at 8 pm who was giving me my order literally argued with me about charging me for the sauce that I already ordered in the app. The app will already charge you for extra sauce depending which location you choose. I know because in Mission Viejo, they do charge in the app for extra sauce. This service is horendous.
Atmosphere: 1
Food: 1
Service: 1
Steph D
The burritos were hard and obviously sitting there a while. The soda was flat and the worker at the window was quite rude. Very odd for this location
Food: 1
Service: 1
Kristin Briggs
The employees are always so rude there. I try to avoid that particular location.
Atmosphere: 3
Food: 3
Service: 3
Patricia Jimenez
The worker waa very helpful!
tanya muro zuniga
This place is the worst, they move your car to the side when waiting for your food at drive thru. They have about 10 parking slots. You wait 20 minutes for your food!!! Then they have to go back inside for sauces add another 20 minutes To that !! Not your place to go if you’re hungry or have hungry kids at home
Atmosphere: 1
Food: 1
Service: 1
Alan Wiley
Never can go wrong
Atmosphere: 5
Food: 5
Service: 5
Jill Ann Osborn
The worst food ever! My burger was burned to a crisp and the fries were cold. The manager, Michael, was rude and not helpful. Save your money and go to a different location.
Food: 1
Service: 1
Jessica Knight
We drove through at about 2:00pm. Was told that there was no s’mores flavored McFlurry. Had to wait ten minutes to receive our meal. Grandpa’s hamburger was sloppy and my fries seemed like they were made yesterday! Can’t believe we paid for this. I will never come to this mcdonalds again unless they can get their act together. Don’t go here. Rude Employee’s, Terrible Food, and Long Wait times!
Atmosphere: 1
Food: 1
Service: 1
Judy L T
McDonald's food is not quite as good as it used to be. Used to love their hamburgers but now I switch to the fish sandwiches. Fries are not always fresh. Much more expensive than they used to be.
The level of customer service at this location has starting to been going downhill everytime I go. Last couple times I went, it took me over 10 minutes to receive my order, even though the app says it ready, and associates have no care. I would go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
This location does not give you everything you order and they will argue with you about it. I ordered a six dollar nugget meal and in the app, it allows me to select 4 ranchs, 1 bbq sauce, and 3 sweet and sour sauces. The cashier at 8 pm who was giving me my order literally argued with me about charging me for the sauce that I already ordered in the app. The app will already charge you for extra sauce depending which location you choose. I know because in Mission Viejo, they do charge in the app for extra sauce. This service is horendous.
Atmosphere: 1
Food: 1
Service: 1
The burritos were hard and obviously sitting there a while. The soda was flat and the worker at the window was quite rude. Very odd for this location
Food: 1
Service: 1
The employees are always so rude there. I try to avoid that particular location.
Atmosphere: 3
Food: 3
Service: 3
The worker waa very helpful!
This place is the worst, they move your car to the side when waiting for your food at drive thru. They have about 10 parking slots. You wait 20 minutes for your food!!! Then they have to go back inside for sauces add another 20 minutes To that !! Not your place to go if you’re hungry or have hungry kids at home
Atmosphere: 1
Food: 1
Service: 1
Never can go wrong
Atmosphere: 5
Food: 5
Service: 5
The worst food ever! My burger was burned to a crisp and the fries were cold. The manager, Michael, was rude and not helpful. Save your money and go to a different location.
Food: 1
Service: 1
We drove through at about 2:00pm. Was told that there was no s’mores flavored McFlurry. Had to wait ten minutes to receive our meal. Grandpa’s hamburger was sloppy and my fries seemed like they were made yesterday! Can’t believe we paid for this. I will never come to this mcdonalds again unless they can get their act together. Don’t go here. Rude Employee’s, Terrible Food, and Long Wait times!
Atmosphere: 1
Food: 1
Service: 1
McDonald's food is not quite as good as it used to be. Used to love their hamburgers but now I switch to the fish sandwiches. Fries are not always fresh. Much more expensive than they used to be.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Everyone needs to be fires here…wait is crazy underperformance
Atmosphere: 1
Food: 1
Service: 1
I love it
Atmosphere: 5
Food: 5
Service: 5
Train who ever was cooking 8:30 pm to 9:05 pm 07/07/25 because they can’t make a burger right
Atmosphere: 2
Food: 1
Service: 2
There was a long wait at the drive up.
Food: 3
Service: 4
It took 30 minutes to get fries, frappe and a coke, from the counter, with no line
Food: 2
Service: 1
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