Pizza is actually better than expected. Our go to was NY Upper crust but since they are no more needed to find a new spot for pizza. Pizza factory is a solid replacement.Kid-friendliness: Small scale chuckie cheese setup with some games, tickets, and prizes
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Jeffery Okada
Pizza dough was good. Crispy, bit doughy and good flavor.Salad was quite simple.Pizza sauce was a bit heavy and a bit on salty side. Overall, I would go back.Kids get to play games and have fun.
Daniel Dickstein
Food is always sooo good and the customer service was amazing.
Atmosphere: 5
Food: 5
Service: 5
Alicia Madrigal
This place is AMAZING but there’s one particular employee that needs to be recognized she’s always there and I’m assuming she has to be the manager or a lead but I can be wrong regardless she’s amazing always smiling and the sweetest soul god bless her I wish I got her name my apologies however I’m a regular and always treated the best! Highly recommend this pizza!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
LorriAnn Love
This place is hard to see, but it is open and the pizza is yummy! There's video games and eight screens to watch the games!Kid-friendliness: Fun games for kids!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Amanda Vineyard-Gomez
Our favorite pizza spot in menifee this is our go to place can’t say enough good things and love the
Atmosphere: 5
Food: 5
Service: 5
Lauren C.
I've always had hot and fresh pizzas from here! And the service is always great! But today they went above and beyond, they had made a small mistake on my last order by giving me the wrong size. Was told they would take my name down and I'd get a discount on the next order since I couldn't come back in and get a replacement that night. So today I come in and they gave me my order for free!! I wasn't asking for, nor do I think they needed to do that but wow! I'm very appreciative! Thank you guys for always being great and keeping my family happy and smiling!
Mike H.
I explained that I don't eat meat and ordered spaghetti w/marinara. The girl at the counter didn't know the difference between meat sauce and marinara. The girl that brought me my food brought me spaghetti w/meatballs and dropped my bread on the table. I explained to her that I don't eat meat so she took it back but asked me if I still wanted the bread (that fell on the table) I'll give this place 2-stars, 1 for being open and 1 for having the game on.
Justin Casey
I really wish I could have at least 1 good experience visiting this pizza place. It's really convenient for me and my family but it's never been pleasant. This time has really been the final straw. Here are the pictures of their prize selection for a Tuesday night. After spending over 20 dollars for 2 young kids all they could muster up is just over 100 tickets each. Since all the smaller prizes were mostly gone the only options were a bracelet or Tootsie rolls. When we asked if we could at least pick the next prize up since that's all they had and they originally refused. It took getting a manager involved to finally let us pick prizes that were in the 200 ticket range that only cost them pennies in the grand scheme of things. It was just something we should not have had to fight for since they ran out of 8 of the 10 lower prizes to choose from. We were told by the manager that they are only restocked on Wednesdays so Tuesday is not a good day to come. They don't tell you that before you start playing their expensive games and mostly eat your tokens. Definitely will not be back and I do not encourage anyone to go until they put customer experience first which is unlikely to happen.
Ordered Pizza on line today Sat 11/4/23. Wen to pick up my order the place was dirty. There was trash all over the floor and someone had split some pizza on the floor. I spoke to a young man who claimed he was the manager complained about the place being with trash on the floor, where food is serve the place should be clean. He said it was very busy. What king of excuse is that? So what it was busy, you need to keep the place clean. Told him I would not ever order food from them again. They was two girls behind the counter who were working taking pictures of themselves. Told the girls to clean up the place and pick up the trash on the floor. Looked inside the restaurant they was trash all over the floor just like in the lobby. Horrible place.
Atmosphere: 1
Food: 1
Service: 1
Raymond Cuzzart II
We have been ordering from this location for years, up until today. My wife and I went in today to enjoy the Chargers game, have some beer and food.First issue, they had stated before they were bringing the salad bar back, which is not true. We were told it is not coming back. No worries, can deal with that.So we ordered our food and beverage, $52, handed them $100 bill, they went to check it, as they should. Came back and said we don’t take old hundreds, btw, this is not an old $100 bill, it’s the previous series lol. I asked to explain. I got the “we’ve gotten too many fake ones and don’t take them anymore” speech. I asked, don’t you have a pen to check if it’s real or not, to my surprise they DO NOT. If the store reads this, dollar store sells them you should invest the $1-2.We could have paid with a card, however at this point I’m more frustrated with the fact they can’t invest in a $1-2 pen to check the bill and make a customer happy. And could have cared less that they were putting us in this position.And, we had friends coming to meet us as well, which would have of course brought them more money.In closing, I had them remove our information from their system and will never order from them again. Long time customer turned into a never again customer. And again, they didn’t care or apologize.Even after they could plainly see they have our info and order there all the time, they still refused to take our money.
Service: 1
Andreana E.
Best Pizza in town, we only order from Pizza Factory never disappointed!! Bread sticks are addicting, you need to order more than one
Jeff LaLonde
Food is not bad. I prefer a little crisper dough . May they should leave pizza in another 2 to 3 minutes to bake. They need to clean up tables a little quicker but I do understand cutting hours.other than that watching Sports on several TV was on spot. I'm not sure why it was not busy like it use to be and.its still worth a visit and family is what they focus on.
Atmosphere: 4
Food: 4
Service: 4
Matt M
Pizza was pretty good. Sausage wasn't that great and there was less cheese on the pizza than normal. Sauce was ok. definitely a step above pizza hut but not what I would call great.
Great food. Wife loves the cheesy bread sticks.Kid-friendliness: Games for the kids where they earn tickets for prizes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Pizza Bread, Chicken Wings, Pepperoni Pizza, Greek
Pizza is actually better than expected. Our go to was NY Upper crust but since they are no more needed to find a new spot for pizza. Pizza factory is a solid replacement.Kid-friendliness: Small scale chuckie cheese setup with some games, tickets, and prizes
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Pizza dough was good. Crispy, bit doughy and good flavor.Salad was quite simple.Pizza sauce was a bit heavy and a bit on salty side. Overall, I would go back.Kids get to play games and have fun.
Food is always sooo good and the customer service was amazing.
Atmosphere: 5
Food: 5
Service: 5
This place is AMAZING but there’s one particular employee that needs to be recognized she’s always there and I’m assuming she has to be the manager or a lead but I can be wrong regardless she’s amazing always smiling and the sweetest soul god bless her I wish I got her name my apologies however I’m a regular and always treated the best! Highly recommend this pizza!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
This place is hard to see, but it is open and the pizza is yummy! There's video games and eight screens to watch the games!Kid-friendliness: Fun games for kids!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Our favorite pizza spot in menifee this is our go to place can’t say enough good things and love the
Atmosphere: 5
Food: 5
Service: 5
I've always had hot and fresh pizzas from here! And the service is always great! But today they went above and beyond, they had made a small mistake on my last order by giving me the wrong size. Was told they would take my name down and I'd get a discount on the next order since I couldn't come back in and get a replacement that night. So today I come in and they gave me my order for free!! I wasn't asking for, nor do I think they needed to do that but wow! I'm very appreciative! Thank you guys for always being great and keeping my family happy and smiling!
I explained that I don't eat meat and ordered spaghetti w/marinara. The girl at the counter didn't know the difference between meat sauce and marinara. The girl that brought me my food brought me spaghetti w/meatballs and dropped my bread on the table. I explained to her that I don't eat meat so she took it back but asked me if I still wanted the bread (that fell on the table) I'll give this place 2-stars, 1 for being open and 1 for having the game on.
I really wish I could have at least 1 good experience visiting this pizza place. It's really convenient for me and my family but it's never been pleasant. This time has really been the final straw. Here are the pictures of their prize selection for a Tuesday night. After spending over 20 dollars for 2 young kids all they could muster up is just over 100 tickets each. Since all the smaller prizes were mostly gone the only options were a bracelet or Tootsie rolls. When we asked if we could at least pick the next prize up since that's all they had and they originally refused. It took getting a manager involved to finally let us pick prizes that were in the 200 ticket range that only cost them pennies in the grand scheme of things. It was just something we should not have had to fight for since they ran out of 8 of the 10 lower prizes to choose from. We were told by the manager that they are only restocked on Wednesdays so Tuesday is not a good day to come. They don't tell you that before you start playing their expensive games and mostly eat your tokens. Definitely will not be back and I do not encourage anyone to go until they put customer experience first which is unlikely to happen.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Ordered Pizza on line today Sat 11/4/23. Wen to pick up my order the place was dirty. There was trash all over the floor and someone had split some pizza on the floor. I spoke to a young man who claimed he was the manager complained about the place being with trash on the floor, where food is serve the place should be clean. He said it was very busy. What king of excuse is that? So what it was busy, you need to keep the place clean. Told him I would not ever order food from them again. They was two girls behind the counter who were working taking pictures of themselves. Told the girls to clean up the place and pick up the trash on the floor. Looked inside the restaurant they was trash all over the floor just like in the lobby. Horrible place.
Atmosphere: 1
Food: 1
Service: 1
We have been ordering from this location for years, up until today. My wife and I went in today to enjoy the Chargers game, have some beer and food.First issue, they had stated before they were bringing the salad bar back, which is not true. We were told it is not coming back. No worries, can deal with that.So we ordered our food and beverage, $52, handed them $100 bill, they went to check it, as they should. Came back and said we don’t take old hundreds, btw, this is not an old $100 bill, it’s the previous series lol. I asked to explain. I got the “we’ve gotten too many fake ones and don’t take them anymore” speech. I asked, don’t you have a pen to check if it’s real or not, to my surprise they DO NOT. If the store reads this, dollar store sells them you should invest the $1-2.We could have paid with a card, however at this point I’m more frustrated with the fact they can’t invest in a $1-2 pen to check the bill and make a customer happy. And could have cared less that they were putting us in this position.And, we had friends coming to meet us as well, which would have of course brought them more money.In closing, I had them remove our information from their system and will never order from them again. Long time customer turned into a never again customer. And again, they didn’t care or apologize.Even after they could plainly see they have our info and order there all the time, they still refused to take our money.
Service: 1
Best Pizza in town, we only order from Pizza Factory never disappointed!! Bread sticks are addicting, you need to order more than one
Food is not bad. I prefer a little crisper dough . May they should leave pizza in another 2 to 3 minutes to bake. They need to clean up tables a little quicker but I do understand cutting hours.other than that watching Sports on several TV was on spot. I'm not sure why it was not busy like it use to be and.its still worth a visit and family is what they focus on.
Atmosphere: 4
Food: 4
Service: 4
Pizza was pretty good. Sausage wasn't that great and there was less cheese on the pizza than normal. Sauce was ok. definitely a step above pizza hut but not what I would call great.
Atmosphere: 5
Food: 3
Service: 5