I had the new chicken plate. It was delicious and healthy.
Atmosphere: 5
Food: 5
Service: 5
Nancy Rostro
I would pre order thru the app, they can take a long time if you show up and order thru the kiosk. No actual cashiers taking orders
Atmosphere: 2
Food: 4
Service: 2
jose “Bruno” gomez
They don't have Cold water to clean up your hands
Atmosphere: 5
Food: 5
Service: 2
Davina MARTINEZ
Clean, fast , great food. Loved it ..they even took my order so better! ❤️
Atmosphere: 5
Food: 5
Service: 5
SKUZ
Typical fast food,ordered an got the food,nothing's was wrong(i was shocked)
Atmosphere: 3
Food: 4
Service: 4
Hateful Hadez
Steamy Food, Cold Service — Get It Together!
The food here? Usually solid. Hot, tasty, hits the spot. But the service? A whole different story — and tonight’s shift sealed it.
I called the location on 06/03/25 at 10:29 PM, to make a simple order change I just asked if they would start my food when my delivery driver arrives because it usually shows up cold or like warm by the time I receive it. What I didn’t expect? To hear the staff trash-talking my order before they even hung up the phone. Pro tip: if you’re going to talk smack, at least make sure you’ve muted the line. The lack of professionalism is honestly embarrassing.
And let’s not ignore the TikTok dance breaks I’ve caught through the window on past visits. It’s giving “high school hallway” energy, not a functioning fast food location. I’ve worked in fast food — I get it. It’s tough, it’s fast-paced. But customer service means showing some level of respect, even if you’re having a bad night.
Manager, it’s time to wrangle your squad. Whoever was on tonight needs a serious crash course in customer service — or at the very least, how to hit mute before airing their thoughts.
Hot food, cold vibes. Fix the attitude, and this place could actually shine.
Atmosphere: 1
Food: 4
Service: 1
Boliang Wang
Very, very slow
Lulu Terre
Don't get food delivered from this restaurant if you can avoid it, I wasn't given a choice when choosing Delivery and it was automatically sent to 'this' specific Taco Bell, and it took about an hour and a half to actually get my food. If you're dining in? Probably fine, but if you somehow have the choice through delivery? Don't. Just don't.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Beefy 5-Layer Burrito
Pastor IB Sharp
If I could give them a zeroI would I have not been in a Taco Bell in years and went to just grab a quick bite and go home, the first young lady who fixed my food I watched her touch her headset touch her cap and then proceeded to use the same gloves she had on to fix my food, when she presented me with the food I told her that I was not eating that food based on her hygiene. She proceeded to tell her manager that I was not going to take the food and then the manager decided she was going to make the food I never saw her wash her hands and I don't even know where she got her gloves from. I immediately said to her I didn't see you wash your hands then she becomes condescending I can wash my hands for 20 seconds and count out loud for you at that point I told her give me back my money she stated well I don't have a problem fixing your food I don't have a problem washing my hands I said it seems like this is a problem in this whole place and it's based on the leadership. Then she started offering me all this free stuff I told her I don't want your free stuff I just want you and your staff to follow sanitary rules as food service that's all I expect out of this place. Then I begin to look around the place and it was filthy tables the drink area everything was filthy. I understand that they do a lot of orders at the drive-thru but they need to tap out so everyone can wash their hands or the person that is taking the orders should not be fixing food because they forget they have on those gloves and continue to work in the same gloves and who knows for how long so we are all taking a risk with our health when we go to this Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
A B
Either takes 45 min or 5 min to get the same order, no in between lol. I still like it here though because it's not on Newport and they never skimp on the proportions 👍
Out of my entire years of going to Taco Bell.. this one takes the cake! If you want food poisoning in the middle of night choose this location. I’ve never felt so horrible after eating in my life!! I waited 25 min in the dining room for my pick up. DONT DO IT!! Was up all night vomiting.
Atmosphere: 1
Food: 1
Service: 2
Mark Lee
I understand the drive thru is a priority but I'm constantly having to wait 30 minutes for my food every time I order inside. When asking staff about my order, all I'm told is that they apologize but there's still never no urgency to make my order. Then I'm told that the drive thru is priority. The longest I've waited was 45 minutes inside to get my order. I've given up on this place.
Iris Ruiz
Worst!!!!!!!!!!!!!!!!!!Taco Bell ever!!!!!!! This places sucks!!!!!!!!!Look like you’re never getting your food here!!! Worst Taco Bell ever!!!!!!! Like what is happening I see people but they aren’t moving!!! Just don’t even come here😭😩☹️
celeste taylor
My husband and I ordered the Cantina Bowl for $8.49 each, as it looked so healthy in the advertisement. I’m a small eater but found the portion size so small I had to go home and find something additional to eat.
I had the new chicken plate. It was delicious and healthy.
Atmosphere: 5
Food: 5
Service: 5
I would pre order thru the app, they can take a long time if you show up and order thru the kiosk. No actual cashiers taking orders
Atmosphere: 2
Food: 4
Service: 2
They don't have Cold water to clean up your hands
Atmosphere: 5
Food: 5
Service: 2
Clean, fast , great food. Loved it ..they even took my order so better! ❤️
Atmosphere: 5
Food: 5
Service: 5
Typical fast food,ordered an got the food,nothing's was wrong(i was shocked)
Atmosphere: 3
Food: 4
Service: 4
Steamy Food, Cold Service — Get It Together!
The food here? Usually solid. Hot, tasty, hits the spot. But the service? A whole different story — and tonight’s shift sealed it.
I called the location on 06/03/25 at 10:29 PM, to make a simple order change I just asked if they would start my food when my delivery driver arrives because it usually shows up cold or like warm by the time I receive it. What I didn’t expect? To hear the staff trash-talking my order before they even hung up the phone. Pro tip: if you’re going to talk smack, at least make sure you’ve muted the line. The lack of professionalism is honestly embarrassing.
And let’s not ignore the TikTok dance breaks I’ve caught through the window on past visits. It’s giving “high school hallway” energy, not a functioning fast food location. I’ve worked in fast food — I get it. It’s tough, it’s fast-paced. But customer service means showing some level of respect, even if you’re having a bad night.
Manager, it’s time to wrangle your squad. Whoever was on tonight needs a serious crash course in customer service — or at the very least, how to hit mute before airing their thoughts.
Hot food, cold vibes. Fix the attitude, and this place could actually shine.
Atmosphere: 1
Food: 4
Service: 1
Very, very slow
Don't get food delivered from this restaurant if you can avoid it, I wasn't given a choice when choosing Delivery and it was automatically sent to 'this' specific Taco Bell, and it took about an hour and a half to actually get my food. If you're dining in? Probably fine, but if you somehow have the choice through delivery? Don't. Just don't.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Beefy 5-Layer Burrito
If I could give them a zeroI would
I have not been in a Taco Bell in years and went to just grab a quick bite and go home, the first young lady who fixed my food I watched her touch her headset touch her cap and then proceeded to use the same gloves she had on to fix my food, when she presented me with the food I told her that I was not eating that food based on her hygiene.
She proceeded to tell her manager that I was not going to take the food and then the manager decided she was going to make the food I never saw her wash her hands and I don't even know where she got her gloves from.
I immediately said to her I didn't see you wash your hands then she becomes condescending I can wash my hands for 20 seconds and count out loud for you at that point I told her give me back my money she stated well I don't have a problem fixing your food I don't have a problem washing my hands I said it seems like this is a problem in this whole place and it's based on the leadership. Then she started offering me all this free stuff I told her I don't want your free stuff I just want you and your staff to follow sanitary rules as food service that's all I expect out of this place.
Then I begin to look around the place and it was filthy tables the drink area everything was filthy.
I understand that they do a lot of orders at the drive-thru but they need to tap out so everyone can wash their hands or the person that is taking the orders should not be fixing food because they forget they have on those gloves and continue to work in the same gloves and who knows for how long so we are all taking a risk with our health when we go to this Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
Either takes 45 min or 5 min to get the same order, no in between lol. I still like it here though because it's not on Newport and they never skimp on the proportions 👍
Restaurantji Recommends
Out of my entire years of going to Taco Bell.. this one takes the cake! If you want food poisoning in the middle of night choose this location. I’ve never felt so horrible after eating in my life!! I waited 25 min in the dining room for my pick up. DONT DO IT!! Was up all night vomiting.
Atmosphere: 1
Food: 1
Service: 2
I understand the drive thru is a priority but I'm constantly having to wait 30 minutes for my food every time I order inside. When asking staff about my order, all I'm told is that they apologize but there's still never no urgency to make my order. Then I'm told that the drive thru is priority. The longest I've waited was 45 minutes inside to get my order. I've given up on this place.
Worst!!!!!!!!!!!!!!!!!!Taco Bell ever!!!!!!! This places sucks!!!!!!!!!Look like you’re never getting your food here!!! Worst Taco Bell ever!!!!!!! Like what is happening I see people but they aren’t moving!!! Just don’t even come here😭😩☹️
My husband and I ordered the Cantina Bowl for $8.49 each, as it looked so healthy in the advertisement. I’m a small eater but found the portion size so small I had to go home and find something additional to eat.
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Cantina Chicken Bowl
Very friendly staff and not a long wait
Atmosphere: 5
Food: 5
Service: 5
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