I had one of the most frustrating experiences at the Wingstop in Menifee. The wait time was excessive, even though several staff members were just standing around talking while only one person seemed to be doing any actual cooking while he was talking and not about wings. When I walked up to the counter, they acted like I wasn’t even there no greeting, no acknowledgment, nothing. On top of that, the kitchen floor looked dirty, which definitely didn’t help the overall impression. Staff members just stepped over the gloves and paper on the floor. This location seriously needs better management and basic customer service training.
Atmosphere: 1
Food: 4
Service: 1
Will Smith
1st time at Wingstop in Menifee...was so AWESOME...Perfect wings n fries...great service...great atmosphere...
Atmosphere: 5
Food: 5
Service: 5
Obama
I had gave them two 20 dollar bills and they haggled me for over 20 minutes and counted the register and realized they gave me the wrong change and then after recieveing my food they rushed me out of the store, would not recommend coming to this location
Atmosphere: 1
Food: 1
Service: 1
Rolando P.
It took forever to get our food to go, but it was worth it... we will come back, I loved the lemon pepper chiken.
Atmosphere: 5
Food: 5
Service: 5
justin cavanaugh
Placed an order at 3:25 pm. Confirmation shows 9-14 minutes. We arrived at 3:39 pm. The screens they have that show order status does not have our name. We asked about our order and we were told it will take 8 more minutes. We asked again at 3:52 pm and were told 2 more minutes. We received our food at 3:57 pm. There's literally 5 employees. Do they know we see the entire food prep area and see all of them standing around chit chatting? Awful
Atmosphere: 2
Food: 2
Service: 1
Aly
Waited two hours in store for an online order I placed just to be messed up and got so much attitude from the crew I don’t care if there’s young people running it there I’m young and am fully capable of getting long orders and pretentious customers out of the way efficiently and with a good attitude seriously need to retrain your staff they are no where close to good at their job 😭 how hard is it to make and produce orders for the only thing you guys serve on the menu ? I’ve dealt with bigger lines and gotten all orders out within a 15 minute time span so for me waiting 2 hours just for my order to have no sauce on the wings and then to literally be bone dry and cold is crazy and I even talked to a manger for a refund and he said I would get it within a week and it never went through and I tried reaching back out to the manger at appropriate times but they made it so difficult asking me to call another time so just going to know this location sucks from now on I guess
Atmosphere: 1
Food: 1
Service: 1
Melissa C
The food is good - but the customer service is HORRIBLE. They leave customers on hold when they call in, phone etiquette is bad, the food takes forever to make. This last experience was the worst by far. The place was jam packed, my food took an hour and a half to get(others said the same), the lady that checked me out had a horrible attitude. They couldn’t even give an extra free ranch for the inconvenience saying they were short on everything. I sympathized because I know the job isn’t easy, I know people can be rude and difficult but at the end of the day, they are in a people business. Customer needs should be top priority. They need to be retrained . Unfortunate because the wings are pretty good
Atmosphere: 1
Food: 4
Service: 1
Brian
Love this location!! Its around a nice area and they always make my food with urgency but correct. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Davonte Freeman
This place is very good. Better than the murrieta and Perris ones I got my food ON TIME. Thank you to Jason for making my order it was actually hot and fresh and seemed like made to order
I had one of the most frustrating experiences at the Wingstop in Menifee. The wait time was excessive, even though several staff members were just standing around talking while only one person seemed to be doing any actual cooking while he was talking and not about wings. When I walked up to the counter, they acted like I wasn’t even there no greeting, no acknowledgment, nothing. On top of that, the kitchen floor looked dirty, which definitely didn’t help the overall impression. Staff members just stepped over the gloves and paper on the floor. This location seriously needs better management and basic customer service training.
Atmosphere: 1
Food: 4
Service: 1
1st time at Wingstop in Menifee...was so AWESOME...Perfect wings n fries...great service...great atmosphere...
Atmosphere: 5
Food: 5
Service: 5
I had gave them two 20 dollar bills and they haggled me for over 20 minutes and counted the register and realized they gave me the wrong change and then after recieveing my food they rushed me out of the store, would not recommend coming to this location
Atmosphere: 1
Food: 1
Service: 1
It took forever to get our food to go, but it was worth it... we will come back, I loved the lemon pepper chiken.
Atmosphere: 5
Food: 5
Service: 5
Placed an order at 3:25 pm. Confirmation shows 9-14 minutes. We arrived at 3:39 pm. The screens they have that show order status does not have our name. We asked about our order and we were told it will take 8 more minutes. We asked again at 3:52 pm and were told 2 more minutes. We received our food at 3:57 pm. There's literally 5 employees. Do they know we see the entire food prep area and see all of them standing around chit chatting? Awful
Atmosphere: 2
Food: 2
Service: 1
Waited two hours in store for an online order I placed just to be messed up and got so much attitude from the crew I don’t care if there’s young people running it there I’m young and am fully capable of getting long orders and pretentious customers out of the way efficiently and with a good attitude seriously need to retrain your staff they are no where close to good at their job 😭 how hard is it to make and produce orders for the only thing you guys serve on the menu ? I’ve dealt with bigger lines and gotten all orders out within a 15 minute time span so for me waiting 2 hours just for my order to have no sauce on the wings and then to literally be bone dry and cold is crazy and I even talked to a manger for a refund and he said I would get it within a week and it never went through and I tried reaching back out to the manger at appropriate times but they made it so difficult asking me to call another time so just going to know this location sucks from now on I guess
Atmosphere: 1
Food: 1
Service: 1
The food is good - but the customer service is HORRIBLE. They leave customers on hold when they call in, phone etiquette is bad, the food takes forever to make. This last experience was the worst by far. The place was jam packed, my food took an hour and a half to get(others said the same), the lady that checked me out had a horrible attitude. They couldn’t even give an extra free ranch for the inconvenience saying they were short on everything. I sympathized because I know the job isn’t easy, I know people can be rude and difficult but at the end of the day, they are in a people business. Customer needs should be top priority. They need to be retrained . Unfortunate because the wings are pretty good
Atmosphere: 1
Food: 4
Service: 1
Love this location!! Its around a nice area and they always make my food with urgency but correct. Thank you!
Atmosphere: 5
Food: 5
Service: 5
This place is very good. Better than the murrieta and Perris ones I got my food ON TIME. Thank you to Jason for making my order it was actually hot and fresh and seemed like made to order
Atmosphere: 5
Food: 5
Service: 5
wings were horrible!! saggy
Atmosphere: 1
Food: 1
Restaurantji Recommends
Please stop leaving them understaffed!!! I feel bad for the workers!!
Atmosphere: 1
Food: 4
Service: 1
Best treat ever 🍃
Atmosphere: 5
Food: 5
Service: 5
Bad customer service, no one greets you when walk in. Rather go to the one in perris
Atmosphere: 1
Food: 2
Service: 1
why on gods green earth have i been waiting for some goddamn fries for almost an hour...actually ridiculous
Atmosphere: 2
Food: 4
Service: 1
My son waited over 2 hours for corn. Just corn!! Service was horrible and they are super slow there. Worst wingstop around!!!
Atmosphere: 1
Food: 1
Service: 1
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