Bad customer service, no one greets you when walk in. Rather go to the one in perris
Atmosphere: 1
Food: 2
Service: 1
sophia diaz
why on gods green earth have i been waiting for some goddamn fries for almost an hour...actually ridiculous
Atmosphere: 2
Food: 4
Service: 1
Carleen Horton
My son waited over 2 hours for corn. Just corn!! Service was horrible and they are super slow there. Worst wingstop around!!!
Atmosphere: 1
Food: 1
Service: 1
RICH JR.
I’ve been trying to place an order on Wingstop’s website for weeks now, but continue to get a payment system error message—even after trying multiple valid Visa cards. Despite calling customer service, there has been no resolution or real assistance. It’s extremely frustrating that the issue has persisted for so long without any fix. Other businesses don’t seem to have this problem, so unless Wingstop can address it, I’m left with no option but to take my business elsewhere. I genuinely hope they get this resolved
Atmosphere: 1
Food: 4
Service: 1
Michelle Montenegro
This is the worst wing stop location ever. They are so slow. Ordered confirmation at 819 pm said 16-21 min. Got there at 843 pm, they told me it will take another 15 min. People walked in and ordered and got their food before I did. Finally got my food at 905 pm. I cleared out the restaurant. My son's sanwich was chewy, and the wings were super greasy. I talked with them at the counter and they said they are aware of the online ordering issue but nothing has been done to fix it. Very disappointed since this is the only wing stop to have this issue. They also said they are aware that they are the only store to have this issue. Not a very satisfying response. I have done their stupid surveys in the past but they don't care. I think I will drive further to the Murrieta location from now on.
Atmosphere: 1
Food: 3
Service: 1
Carlos Valdovinos
I don’t mind a slow service when people are nice, but food isn’t great, staff seemed like they don’t want to help you, and fries are way too salty. Not going back there
Atmosphere: 3
Food: 2
Service: 1
C Clear
After waiting 45 min, took order home and had the wrong wings.
Atmosphere: 1
Food: 1
Service: 1
Claudia
Worst customer service ever there is always a long line and they are never on time they are rude to
Atmosphere: 2
Food: 4
Service: 1
Evan Chelgren
Let's start a franchise but make it as less functional as possible. 3 minute fry time for wings; takes 30 minutes to complete
Atmosphere: 3
Food: 3
Service: 2
Jose LVR
Disgusting wait time for some sorry looking wings. Disrespectful staff. HOW ABOUT TRAINING THEM ON A FASTER MORE EFFICIENT PROCESS? HOW ABOUT TRAINING THEM IN HOSPITALITY? it can not be this hard to put some wings in the frkn oven .
Placed a door dash order, and it’s came perfect. Perfect food and perfect service. I Evan called to verify my order and the guy tonight( I wished I asked for a name) was so polite and awesome. 10/10. Thank you.
Food: 5
Service: 5
Patrick Gorrell
Absolutely the most disrespectful and incredulous staff. They refused to acknowledge anyone waiting to pick up their order. The manager asked me if I was there to pick up, I gave them my name and order. I could see the bag with my name on it. I don’t think the manager could read. They just looked at the writing on the bag and said it was not mine even though it clearly said my name on it. They proceeded to asked me to wait and almost 30 minutes later. After asking the staff 2 more times if the food on the shelf was my order the manager came back and handed me the bag that I asked for originally. The food was cold and the fries were soggy.
Atmosphere: 1
Food: 2
Service: 1
Sarahi Cruz
I was so sad to see my burnt fries
Atmosphere: 1
Food: 1
Service: 1
Cameron Quintos
Don't get me wrong, the wings are top quality. However, the reviews are true. I've gone there about 5 or 6 times, and every time, my order of wings takes at least 45 minutes. I can do the wait, but I would rather go somewhere else.
Bad customer service, no one greets you when walk in. Rather go to the one in perris
Atmosphere: 1
Food: 2
Service: 1
why on gods green earth have i been waiting for some goddamn fries for almost an hour...actually ridiculous
Atmosphere: 2
Food: 4
Service: 1
My son waited over 2 hours for corn. Just corn!! Service was horrible and they are super slow there. Worst wingstop around!!!
Atmosphere: 1
Food: 1
Service: 1
I’ve been trying to place an order on Wingstop’s website for weeks now, but continue to get a payment system error message—even after trying multiple valid Visa cards. Despite calling customer service, there has been no resolution or real assistance. It’s extremely frustrating that the issue has persisted for so long without any fix. Other businesses don’t seem to have this problem, so unless Wingstop can address it, I’m left with no option but to take my business elsewhere. I genuinely hope they get this resolved
Atmosphere: 1
Food: 4
Service: 1
This is the worst wing stop location ever. They are so slow. Ordered confirmation at 819 pm said 16-21 min. Got there at 843 pm, they told me it will take another 15 min. People walked in and ordered and got their food before I did. Finally got my food at 905 pm. I cleared out the restaurant. My son's sanwich was chewy, and the wings were super greasy. I talked with them at the counter and they said they are aware of the online ordering issue but nothing has been done to fix it. Very disappointed since this is the only wing stop to have this issue. They also said they are aware that they are the only store to have this issue.
Not a very satisfying response.
I have done their stupid surveys in the past but they don't care.
I think I will drive further to the Murrieta location from now on.
Atmosphere: 1
Food: 3
Service: 1
I don’t mind a slow service when people are nice, but food isn’t great, staff seemed like they don’t want to help you, and fries are way too salty. Not going back there
Atmosphere: 3
Food: 2
Service: 1
After waiting 45 min, took order home and had the wrong wings.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever there is always a long line and they are never on time they are rude to
Atmosphere: 2
Food: 4
Service: 1
Let's start a franchise but make it as less functional as possible.
3 minute fry time for wings; takes 30 minutes to complete
Atmosphere: 3
Food: 3
Service: 2
Disgusting wait time for some sorry looking wings. Disrespectful staff. HOW ABOUT TRAINING THEM ON A FASTER MORE EFFICIENT PROCESS? HOW ABOUT TRAINING THEM IN HOSPITALITY? it can not be this hard to put some wings in the frkn oven .
Restaurantji Recommends
Placed a door dash order, and it’s came perfect. Perfect food and perfect service. I Evan called to verify my order and the guy tonight( I wished I asked for a name) was so polite and awesome. 10/10. Thank you.
Food: 5
Service: 5
Absolutely the most disrespectful and incredulous staff. They refused to acknowledge anyone waiting to pick up their order. The manager asked me if I was there to pick up, I gave them my name and order. I could see the bag with my name on it. I don’t think the manager could read. They just looked at the writing on the bag and said it was not mine even though it clearly said my name on it. They proceeded to asked me to wait and almost 30 minutes later. After asking the staff 2 more times if the food on the shelf was my order the manager came back and handed me the bag that I asked for originally. The food was cold and the fries were soggy.
Atmosphere: 1
Food: 2
Service: 1
I was so sad to see my burnt fries
Atmosphere: 1
Food: 1
Service: 1
Don't get me wrong, the wings are top quality. However, the reviews are true. I've gone there about 5 or 6 times, and every time, my order of wings takes at least 45 minutes. I can do the wait, but I would rather go somewhere else.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken Wings
very rude and i hate them…
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Cheese Fries, French Fries
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