Absolutely incredible Chinese experience. Chef Kwan’s is a local legend in Menlo Park, and is absolutely delectable with recipes that taste like Beijing. Also: GET THE GENERAL’S CHICKEN - IT WILL IN FACT CHANGE YOUR LIFE!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General's Chicken Hot
Lorri Caprista
The food containers were tossed in the take out bag so they all spilled.The sticky rice was overcooked. The Mongolian beef which is about onions and spice, had none. The dish had no flavor, same with chicken and vegetables, no flavor. Worst Chinese food I ever had. I will not return!
Food: 1
Service: 1
T Miskella
Good size portions. Good value. Black pepper beef is my favorite here.
Ria
Don't waste your money here even if you have it to waste. This is average to below average food except for those who are taste disabled.
My first visit to Chef Kwans found their food not at all delicious but simply edible, if you are really hungry. What a disappointment! Only two "dinner special" items where available. No rice with the entres. A big horse fly was busy between supervising the cooks and zestfully greeting patrons. Strangely there was not a delicious aroma emitting from this semi busy kitchen. Papasoon thinks he is just the cat's pajamas exerting the "I'm so great attitude" for no apparent reason. I did not like my tasteless chicken chowmein. My friend ordered the chowmein and Mongolian beef which based on her facial expressions were not good. Never again?
Atmosphere: 2
Food: 2
Service: 2
Fiona Wong
Notice how there is a difference in reviews between those who ordered take out or DoorDash vs the ones who ate at the restaurant. Ordered curry chicken chow fun and the it was so bland I couldn’t eat it. Zero flavor. Second time I’ve ordered through door dash and could not eat the food I was given. I am convinced you get poorer quality food if you choose to order take out and DoorDash.
jollieduck
This place is a solid choice for Chinese takeout in Menlo Park. If you order off of the "Vegetables" section of the menu, you have to specify vegan and they will make sure you have the version prepared with no meat, chicken broth, oyster sauce, or eggs.
There are 12 options on the Vegetables menu, and I tried the mapo tofu. It was delicious but came with limited veggies, just a few green onions. You also have to order rice on the side as an extra.
The lo mein noodles have egg in them, but the chow fun noodles are rice-based. Although it's not exactly a menu item, I ordered vegetable chow fun and really liked it. The staff understand making modifications for what they call "strict vegetarian."
Silver Dime
The man who takes food orders 6 days a week will not serve me. I've asked why many times and received: "I don't know, I can't help you", every time. The other (asien employees/owners) take my order but allow him to discriminate when he's the only employee (taking orders). You have the right to refuse service with explanation. I'm given none. I'm forced to seek legal advice. This kind of thing cannot exist when no reason explanation or infraction has occurred. The management (or owner) will most likely be informed reguarding the restaurants obvious legal infraction.
Food: 4
Desiree and Jeremie Gonzalez
Best Chinese food around
A Feisthamela1
Disappointed in both the price and the quality of food. I ordered general tsos chicken, some pots stickers and an egg roll. The picture attached is what I got when I ordered general tsos, there’s a one size container (no small or large) and it costs $15 - yea $15 for just that container. No rice or anything with it. Then when I got it I was def disappointed in the taste. This is a different general tsos that just tastes like mild chicken wing pieces put in a container. Not the unique sweet and spicy general tso you would expect. Then the egg roll cost me $2 and that wasn’t even a nice egg roll - it was a small spring roll that you can get in the frozen section of a grocery store in a box. Then to top it off, the potstickers were sold individually- $2 a piece! So I wanted atleast 3 of them - well at least those were good - but $6 for 3 dumplings??? In the end everything cost me $24 and it honestly was a waste of money. The chicken I cant even eat, it’s not even big pieces but instead small little pieces/ends/trimmings put in a box with barely any flavor. - ridiculous. Never going back here again, not worth the money at all
AF 2.0
Disappointed in both the price and the quality of food. I ordered general tsos chicken, some pots stickers and an egg roll. The picture attached is what I got when I ordered general tsos, there’s a one size container (no small or large) and it costs $15 - yea $15 for just that container. No rice or anything with it. Then when I got it I was def disappointed in the taste. This is a different general tsos that just tastes like mild chicken wing pieces put in a container. Not the unique sweet and spicy general tso you would expect. Then the egg roll cost me $2 and that wasn’t even a nice egg roll - it was a small spring roll that you can get in the frozen section of a grocery store in a box. Then to top it off, the potstickers were sold individually- $2 a piece! So I wanted atleast 3 of them - well at least those were good - but $6 for 3 dumplings??? In the end everything cost me $24 and it honestly was a waste of money. The chicken I cant even eat, it’s not even big pieces but instead small little pieces/ends/trimmings put in a box with barely any flavor. - ridiculous. Never going back here again, not worth the money at all
Chef Kwan’s is a true Bay Area gem and landmark! I grew up with it as Su Hong To-go but it’s retained most if not all of its menu through the rebrand. Accuracy of orders can be spotty (I.e. missing Chinese chicken salad dressing, dressing tasting off, providing chicken version of a dish instead of beef). But, staff are kind and they’ve figured out how to run everything quite efficiently.
Parking: Free street parking and municipal lot located next to Chef Kwan’s. Parking availability can be spotty depending on day/time and downtown traffic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken, Orange Chicken
Elsa Rodriguez
Chef Kwan’ is one of the more popular Chinese restaurants in Palo Alto that offers an amazing menu of food options. This Chinese restaurant showcases some of the most authentic and delicious food options. Fortune Chinese Food offers Chinese cuisine made from the freshest ingredients and spices great and Wonderful staff super Friendly thx so much Connie
Atmosphere: 5
Food: 5
Service: 5
Wendel Fabris
Everything is bad.
Atmosphere: 1
Food: 2
Service: 1
Al
Always good
Atmosphere: 5
Food: 5
Service: 5
Alex S
Worst Chinese food I’ve ever eaten. Also got me a diarrhea…
Absolutely incredible Chinese experience. Chef Kwan’s is a local legend in Menlo Park, and is absolutely delectable with recipes that taste like Beijing. Also: GET THE GENERAL’S CHICKEN - IT WILL IN FACT CHANGE YOUR LIFE!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General's Chicken Hot
The food containers were tossed in the take out bag so they all spilled.The sticky rice was overcooked. The Mongolian beef which is about onions and spice, had none. The dish had no flavor, same with chicken and vegetables, no flavor. Worst Chinese food I ever had. I will not return!
Food: 1
Service: 1
Good size portions. Good value. Black pepper beef is my favorite here.
Don't waste your money here even if you have it to waste. This is average to below average food except for those who are taste disabled.
My first visit to Chef Kwans found their food not at all delicious but simply edible, if you are really hungry. What a disappointment! Only two "dinner special" items where available. No rice with the entres. A big horse fly was busy between supervising the cooks and zestfully greeting patrons. Strangely there was not a delicious aroma emitting from this semi busy kitchen. Papasoon thinks he is just the cat's pajamas exerting the "I'm so great attitude" for no apparent reason. I did not like my tasteless chicken chowmein. My friend ordered the chowmein and Mongolian beef which based on her facial expressions were not good. Never again?
Atmosphere: 2
Food: 2
Service: 2
Notice how there is a difference in reviews between those who ordered take out or DoorDash vs the ones who ate at the restaurant. Ordered curry chicken chow fun and the it was so bland I couldn’t eat it. Zero flavor. Second time I’ve ordered through door dash and could not eat the food I was given. I am convinced you get poorer quality food if you choose to order take out and DoorDash.
This place is a solid choice for Chinese takeout in Menlo Park. If you order off of the "Vegetables" section of the menu, you have to specify vegan and they will make sure you have the version prepared with no meat, chicken broth, oyster sauce, or eggs. There are 12 options on the Vegetables menu, and I tried the mapo tofu. It was delicious but came with limited veggies, just a few green onions. You also have to order rice on the side as an extra. The lo mein noodles have egg in them, but the chow fun noodles are rice-based. Although it's not exactly a menu item, I ordered vegetable chow fun and really liked it. The staff understand making modifications for what they call "strict vegetarian."
The man who takes food orders 6 days a week will not serve me. I've asked why many times and received: "I don't know, I can't help you", every time. The other (asien employees/owners) take my order but allow him to discriminate when he's the only employee (taking orders). You have the right to refuse service with explanation. I'm given none. I'm forced to seek legal advice. This kind of thing cannot exist when no reason explanation or infraction has occurred. The management (or owner) will most likely be informed reguarding the restaurants obvious legal infraction.
Food: 4
Best Chinese food around
Disappointed in both the price and the quality of food. I ordered general tsos chicken, some pots stickers and an egg roll. The picture attached is what I got when I ordered general tsos, there’s a one size container (no small or large) and it costs $15 - yea $15 for just that container. No rice or anything with it. Then when I got it I was def disappointed in the taste. This is a different general tsos that just tastes like mild chicken wing pieces put in a container. Not the unique sweet and spicy general tso you would expect. Then the egg roll cost me $2 and that wasn’t even a nice egg roll - it was a small spring roll that you can get in the frozen section of a grocery store in a box. Then to top it off, the potstickers were sold individually- $2 a piece! So I wanted atleast 3 of them - well at least those were good - but $6 for 3 dumplings??? In the end everything cost me $24 and it honestly was a waste of money. The chicken I cant even eat, it’s not even big pieces but instead small little pieces/ends/trimmings put in a box with barely any flavor. - ridiculous. Never going back here again, not worth the money at all
Disappointed in both the price and the quality of food. I ordered general tsos chicken, some pots stickers and an egg roll. The picture attached is what I got when I ordered general tsos, there’s a one size container (no small or large) and it costs $15 - yea $15 for just that container. No rice or anything with it. Then when I got it I was def disappointed in the taste. This is a different general tsos that just tastes like mild chicken wing pieces put in a container. Not the unique sweet and spicy general tso you would expect. Then the egg roll cost me $2 and that wasn’t even a nice egg roll - it was a small spring roll that you can get in the frozen section of a grocery store in a box. Then to top it off, the potstickers were sold individually- $2 a piece! So I wanted atleast 3 of them - well at least those were good - but $6 for 3 dumplings??? In the end everything cost me $24 and it honestly was a waste of money. The chicken I cant even eat, it’s not even big pieces but instead small little pieces/ends/trimmings put in a box with barely any flavor. - ridiculous. Never going back here again, not worth the money at all
Restaurantji Recommends
Chef Kwan’s is a true Bay Area gem and landmark! I grew up with it as Su Hong To-go but it’s retained most if not all of its menu through the rebrand. Accuracy of orders can be spotty (I.e. missing Chinese chicken salad dressing, dressing tasting off, providing chicken version of a dish instead of beef). But, staff are kind and they’ve figured out how to run everything quite efficiently.
Parking: Free street parking and municipal lot located next to Chef Kwan’s. Parking availability can be spotty depending on day/time and downtown traffic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken, Orange Chicken
Chef Kwan’ is one of the more popular Chinese restaurants in Palo Alto that offers an amazing menu of food options. This Chinese restaurant showcases some of the most authentic and delicious food options. Fortune Chinese Food offers Chinese cuisine made from the freshest ingredients and spices great and Wonderful staff super Friendly thx so much Connie
Atmosphere: 5
Food: 5
Service: 5
Everything is bad.
Atmosphere: 1
Food: 2
Service: 1
Always good
Atmosphere: 5
Food: 5
Service: 5
Worst Chinese food I’ve ever eaten. Also got me a diarrhea…
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