Cold Stone Creamery
611 Santa Cruz Ave, Menlo Park
(650) 325-4500
Recent Reviews
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I order an love it size ice cream instead of that they gave me a like it size ice cream and put it love it size cup
We order strawberry passion cake which is pink but got the white one and told this is the right one. They do not accept return and exchange. Manager keeps hiding and no one solve our problem.
Atmosphere: 1
Food: 1
Service: 1
Beyond awesome. We loved the cheesecake and coffee flavoured ice creams.
Atmosphere: 5
Food: 5
Service: 5
I love cold stone! I can’t stay away! Best ice cream, you can literally make anything & add ons to what you’d like!
Terrible customer service, Uber eats orders take precedent so be prepared to just stand and watch as people cut in front of you and the single cashier tells you they can help you when they can.
Should not take 30 minutes to get ice cream.
Love the ice cream here. Not a lot of seats if you want to sit and stay, so keep that in mind. Depending on when you go, also be prepared to stand in line - sometimes with the line extending out the door to the sidewalk - yep: waited that long a few times.
Terrible customer service, Uber eats orders take precedent so be prepared to just stand and watch as people cut in front of you and the single cashier tells you they can help you when they can.Should not take 30 minutes to get ice cream.
Today 1/14 is my daughter's birthday and supposed to pick up a cake at noon but it's closed. They are supposed to open at noon but It's already 12:24 but still not opened. I called but no answer. Update: never got a call back or refunded.
Coldstone is always solid. Their cheesecake ice cream is amazing!
This place has good ice cream ??
Restaurantji Recommends
My favorite ice cream shop ever! I don't know why but Cold Stone just hits different! The staff here are super nice and it's always a good night to get cold stone ?
Great Ice cream But the tall girl is too rude With earpods she Litelly yell at costumers , to bad.
Your typical Cold Stone, delicious!
Amazing ice cream selection.
Chewy ice cream. Love red velvet with graham crackers
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