Jack in the Box

1401 Willow Rd, Menlo Park
(650) 644-1220

Recent Reviews

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Kevin M

Barely any workers and it takes long as hell to get your food these workers suck ngl

Atmosphere: 1

Food: 2

Service: 1

lil anemation nastion -yt

I went. To order food. And the person. That. I was in ride thrugh terrible service, supposedly he didn't listen, the boy's name is Kevin, terrible service Stop. Serve people

Food: 1

Service: 1

Tafolosa Uhatafe

I got food poisoning, had me sick two days and diarrhea non stop, horrible I'm terrified to eat anywhere now.

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Salgado

I dont understand why there's a drive thru if they gonna send you to the front anyways. Even if there's no one else in line they send you anyways. Like it's pretty annoying to go through.

Atmosphere: 2

Food: 4

Service: 1

Jun Arbues

Typical Jack in the Box, service and food are hit and miss at this location. Went to drive thru and had 3 cars in front of me. I spent 25 minutes in the drive thru line til I had food in hand. Other times; service and food were good.

Atmosphere: 4

Food: 4

Service: 3

Marilyn Cieza Horna

I came to pick up a meal, he showed the lady and she told me I don't see, please hire people who are willing to do your job.

Atmosphere: 2

Service: 1

cheryl d

Place need to be cleaned windows are very dirty

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Breakfast Sandwich, Fries

Olga Escalante

Why do they make you park ever time you use the drive thru? Even when there are no cars behind you waiting, they ask you to park almost every single time. Yesterday there were four of us parked waiting for food. And by the time They bring out my food. It’s cold.

Atmosphere: 1

Food: 1

Service: 1

Cynthia Davis

Those young kids were hustling. You can see the stress, from ALL the people with the "I'm in a rush" look. Including me (with a smile) with my 30 min lunch. I admired those kids keeping their composure, taking the pressure and soldiering on, inspirational! Choosing to work for their wants/needs. I'm from the town

Atmosphere: 5

Food: 3

Service: 5

Frankie Rodriguez Jr

I walked in at about 1 AM to order not realizing they're closed in their lobby cause most Jack in the Box's are open to dine in 24 hours. I drive a vehicle too big for most drive thru places. They refused to take my order because the register was closed even though the drive thru register was right there. I asked them to just pretend I'm in the drive thru and I'll pay them right there. They said I had to go thru the drive thru I said I'd have to walk sure to the size of the vehicle. They said ok. So I walk around the other side, they take my order and then ask if I'd like to wait in front (basically where I just came from). They had several employees sitting in the lobby and the door was unlocked so they could come in and out for people waiting in their vehicles for online orders. There were at least 7 or 8 employees there. Why couldn't they just have the lobby open? It's like wiping before you poop. It doesn't make any sense 😒

Atmosphere: 1

Food: 3

Service: 2

Amr Saeed

They took forever to bring the food

Frankie Rodriguez Jr aka Frankie Rod

I walked in at about 1 AM to order not realizing they're closed in their lobby cause most Jack in the Box's are open to dine in 24 hours. I drive a vehicle too big for most drive thru places. They refused to take my order because the register was closed even though the drive thru register was right there. I asked them to just pretend I'm in the drive thru and I'll pay them right there. They said I had to go thru the drive thru I said I'd have to walk sure to the size of the vehicle. They said ok. So I walk around the other side, they take my order and then ask if I'd like to wait in front (basically where I just came from). They had several employees sitting in the lobby and the door was unlocked so they could come in and out for people waiting in their vehicles for online orders. There were at least 7 or 8 employees there. Why couldn't they just have the lobby open? It's like wiping before you poop. It doesn't make any sense 😒

Atmosphere: 1

Food: 3

Service: 2

Gabriela Torres

I am so mad right now because me and my daughter were hungry we asked for curly fries they gave us regular fries no salt in burgers

Atmosphere: 1

Food: 1

Service: 1

chung khoan citi

Very delicious, very great, the service staff is very fast and knowledgeable. Service is very good. Especially here there is a quick take away place. Cars going into the North go around the front door to buy goods without having to get out of the car. This is a very convenient service of the store. The staff works very quickly and professionally. The selling price is also reasonable and affordable for consumers

Atmosphere: 4

Food: 4

Service: 4

Irma Foster

Always enjoy the food.. fast and efficient.

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