Porta Blu
Lobby Level, 200 Independence Dr, Menlo Park
(650) 304-3800
Recent Reviews
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The Porta Blu, breakfast special had beautiful sourdough bread and the fingerling potatoes were purple, which was very unique. The servers work very hard and took good care of me. Please don’t complain about the 20% gratuity because it’s the least we could do for people that work so hard.
Atmosphere: 5
Food: 5
Service: 5
Went there for brunch on a weekday. Restaurant was completely empty. Food was very mediocre but pricey.
Atmosphere: 2
Food: 1
Service: 3
Had a team dinner here and the options were a bit underwhelming. The pizza was not good, the salmon was fine and the salad was ok but pricey. Tiramisu dessert was actually pretty good. Ambience is nice and we stayed for drinks after. Maybe not coming again for the food though!
Atmosphere: 4
Food: 3
Service: 4
Food very expensive and underwhelming. They add 20% gratuity automatically (I was single diner and just had a salad) but never brought the water I asked for and food took forever despite a nearly empty restaurant. Lastly, when I asked for a lunch dessert menu, the server said "I'm sorry, the chef is saving them for dinner" . At $500/night, I'd expect better service from this restaurant.
I attended a work dinner here. Generally, good and not great.
Unfortunately, the chicken dish served to me was quite raw in the middle.
I have concerns for a kitchen staff and management who let this happen. Pretty basic expectation to ensure the food is cooked to the right temperature. Serious health consequences result when not getting this basic guidance right.
They offered a replacement but I lost my appetite at that point. Additionally, we were then charged for the uncooked dish in the final bill. Again, a management miss.
Others at the dinner had an acceptable eating experience. I cannot recommend this restaurant.
Atmosphere: 4
Food: 2
Service: 3
This was a nice option to celebrate Father's Day; the restaurant wasn't busy at all when we arrived and we almost had the patio all to ourselves. The food was very good and was ready quickly. The service was a bit shaky at first; our table wasn't ready upon our arrival which was strange as we had a reservation and the restaurant was almost empty; it was as if they weren't expecting us. But once we were seated and after a bit of a spill of my latte at the table, the service got better and we were delighted by a surprise visit by the executive chef who came to see how we were enjoying the meal. That was a very nice touch. Overall good food and a pretty atmosphere.
perfect weekend dinner
Atmosphere: 5
Food: 5
Service: 5
In the end of the day, it’s always the food, service comes a close second. Sadly it’s a fail on both countsPRO:- Convenience of restaurant attached to Hotel Nia- Free coffee until 9AM in front of the restaurant on weekdaysCON:- Food isn’t very good and expensive- You will be treated like rudely if you opt OUT of the 20% automatic tip.- Check your order, they make a lot of mistakes- Fish was severely over cooked- Food is too sweet- Gave me a burnt bagel? I’m know they saw it but did nothing to change itSUMMARY:I ate here for breakfast, lunch and dinner. I wouldn’t do it again, even if staying at Hotel Nia and definitely would not seek out to come here. Food is meh, service also as no one acknowledges you when you come in. Too bad, I like the concept
Atmosphere: 3
Food: 2
Service: 1
Great restaurant inside a glorious hotel. I had a selection of various entrees and was really pleased (recommend: artichoke arancini, Spanish meatballs, green peppers) and a Wagyu burger with fries on the side. My bourbon based cocktail with pear puree was good but wouldn’t fall over my back. Polite and helpful (albeit a touch animated) staff.
Atmosphere: 4
Food: 4
Service: 5
Food was amazing and we have enough my friend and I.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Empty restaurant, more than 4 waiters, and zero service. We got up from the table and went to the bartender to: 1) order drinks 2) pick up the drinks 3) place a food order. The bartender told us our waiter would be there to take our order- we never met him. No check-ins on how the food was, just... no service. Meanwhile, the waiters all stood staring at the TV's, there were someone's slippers under the bar, my date's order was wrong, etc... it was all bad. The hotel rooms and grounds are beautiful but this restaurant's staff needs a huge refresh on customer service.
This place has great potential. The ambience is lovely and cozy. The food was delicious except for a couple of minor things, but the service is awful. The staff is super nice, but completely inattentive. As for the valet situation, if you stay more than 3 hours, then you must pay $30 which is easy to do - see awful service. I hope they can make some adjustments as this place could easily be a hidden gem. I may or may not go back, as I am a local (even more reason to make some adjustments) and I would recommend this place with strong caution about the service.
The place is nice but the food is not worth the price, we order the burguer and the octopus but is below average, the cocktails are
Atmosphere: 4
Food: 2
Service: 3
Don't go here when it's busy lol. I've been here many times where it worked but this visit was disappointing. Servers were overwhelmed and confused and all orders took super long to receive while the manager was more concerned with keeping our party waiting at the door than managing the flow of operations. Again, I've been here when it works and was surprised they were unable to manage the busy night. Foods pretty good though and the setting is nice.
Atmosphere: 4
Food: 5
Service: 1
My husband and I enjoyed dinner here very much. The service was excellent, and the ambiance was very nice. We ordered the aged rib eye with mashed potatoes and the steak frites. Our steaks were cooked to perfection. We shared a Ceasar salad, which was good, though a bit heavy on the lemon in the dressing. In the morning, we enjoyed breakfast and ordered the eggs benedict; the Hollandaise sauce tasted of too much lemon as well. Everything else was fantastic. We will be back for another dinner and breakfast.
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