I recently order a Blackberry Sage drink, but upon receiving it, I was disappointed to find out that it didn’t contain any of the expected blackberry sage chunks. Instead it was just a plain juice, which is not what I typical order expect from the menu. I was catching my train to go home so I didn’t come back to change my drink. This has not met my expectations and I am unsatisfied with my purchase. I would appreciate a refund or complimentary drink to resolve this issue.
Atmosphere: 5
Food: 5
Service: 1
Jacob Jorgensen
They will probably change it but the password to the restroom is 3825. It's filthy anyway, but it's not like everyone uses the bathroom so it is sad how discriminatory they would be. Literally buy their $7 coffee every day and being told by a man who definitely doesn't wash his hands after using the bathroom to buy something to be allowed to pee says a lot about the state of the world, and no less the state of Starbucks and why its struggling so much.
Atmosphere: 1
Food: 1
Service: 1
Dave L
Seems to be a weird new system of running things that makes everything slow. Probably to prioritize app orders instead of the peoplw standing right there.
Also their little patio in front has clearly not been sept in a long time. Leaves, dirt, wrappers and even a napkin that has been there so long it is fused to the cement. (Photo uploaded)
Tables were also covered in crumbs. Poor effort by this store, should have stuck with El Camino in Palo Alto
Atmosphere: 1
Food: 3
Service: 2
Jasmine Sandoval
Very friendly staff, and delicious drinks!
Atmosphere: 5
Food: 5
Service: 5
michael hall
Starbucks always gets five stars for me because I truly love pink drinks and hot chocolate
Dave Burcham
Great experience. Staff was top notch and helpful. Fast too!
Atmosphere: 5
Food: 5
Service: 5
Maddie Cain
Amazing!!! The food is good. I usually get a strawberry açaí lemonade and a chocolate cake pop or bagel or bacon gouda egg sandwich. The staff is so nice and works really quickly even though there’s so many customers. They always remember my name! I come here after school all the time and it’s always fun. The environment is nice especially if you want to study there. I usually hangout with my friends right outside and enjoy our food!
This is one of the better Starbucks and the best in Menlo Park. Service is very fast and most of the staff know you by name. It would be great if they would power wash the outside patio it's so gross. I'm not sure if that's on Starbucks or the landlord. Frankly, all of downtown Menlo Park needs to be powerwashed.
Service was fast and drinks were good. We ordered an iced cafe latte and strawberry lemonade. They were refreshing.
Wheelchair accessibility: Wheelchair entrance and tables
Atmosphere: 4
Food: 4
Service: 4
Bobbi K
Don't know where this place is. I didn't visit this place.
Evelynn Ponce
It's good and fast! I got a hot white chocolate mocha and cinnamon cake coffee.
Atmosphere: 5
Food: 5
Service: 5
Tessa Flaro
I come here everyday and the staff is so welcoming and kind. It can get a bit busy in the afternoons with teens from local schools but I enjoy working here in the morning on the weekdays and weekends, if I can.
I recently order a Blackberry Sage drink, but upon receiving it, I was disappointed to find out that it didn’t contain any of the expected blackberry sage chunks. Instead it was just a plain juice, which is not what I typical order expect from the menu. I was catching my train to go home so I didn’t come back to change my drink. This has not met my expectations and I am unsatisfied with my purchase. I would appreciate a refund or complimentary drink to resolve this issue.
Atmosphere: 5
Food: 5
Service: 1
They will probably change it but the password to the restroom is 3825. It's filthy anyway, but it's not like everyone uses the bathroom so it is sad how discriminatory they would be. Literally buy their $7 coffee every day and being told by a man who definitely doesn't wash his hands after using the bathroom to buy something to be allowed to pee says a lot about the state of the world, and no less the state of Starbucks and why its struggling so much.
Atmosphere: 1
Food: 1
Service: 1
Seems to be a weird new system of running things that makes everything slow. Probably to prioritize app orders instead of the peoplw standing right there.
Also their little patio in front has clearly not been sept in a long time. Leaves, dirt, wrappers and even a napkin that has been there so long it is fused to the cement. (Photo uploaded)
Tables were also covered in crumbs. Poor effort by this store, should have stuck with El Camino in Palo Alto
Atmosphere: 1
Food: 3
Service: 2
Very friendly staff, and delicious drinks!
Atmosphere: 5
Food: 5
Service: 5
Starbucks always gets five stars for me because I truly love pink drinks and hot chocolate
Great experience. Staff was top notch and helpful. Fast too!
Atmosphere: 5
Food: 5
Service: 5
Amazing!!! The food is good. I usually get a strawberry açaí lemonade and a chocolate cake pop or bagel or bacon gouda egg sandwich. The staff is so nice and works really quickly even though there’s so many customers. They always remember my name! I come here after school all the time and it’s always fun. The environment is nice especially if you want to study there. I usually hangout with my friends right outside and enjoy our food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Lemonade, Everything Bagel
This is one of the better Starbucks and the best in Menlo Park. Service is very fast and most of the staff know you by name. It would be great if they would power wash the outside patio it's so gross. I'm not sure if that's on Starbucks or the landlord. Frankly, all of downtown Menlo Park needs to be powerwashed.
Atmosphere: 3
Food: 4
Service: 5
It's 40% foam
Food: 2
Got a pecan oatmeal latte. Delicious!
Atmosphere: 5
Service: 5
Restaurantji Recommends
Bathroom so dirty
Atmosphere: 4
Service: 4
Service was fast and drinks were good. We ordered an iced cafe latte and strawberry lemonade. They were refreshing.
Wheelchair accessibility: Wheelchair entrance and tables
Atmosphere: 4
Food: 4
Service: 4
Don't know where this place is. I didn't visit this place.
It's good and fast! I got a hot white chocolate mocha and cinnamon cake coffee.
Atmosphere: 5
Food: 5
Service: 5
I come here everyday and the staff is so welcoming and kind. It can get a bit busy in the afternoons with teens from local schools but I enjoy working here in the morning on the weekdays and weekends, if I can.
Atmosphere: 4
Food: 4
Service: 5
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