My experience in Baskin-Robbins the other day wasn't good. The gentleman was not welcoming and store was hot walking into the polar. All The ice creams 🍦 melting. We ordered 2 banana split this young man doesn't listen when we're talking to him. I repeatedly asked not to put peanut because of my Allergies reaction. I didn't want chocolate he doesn't listen, I wanted Carmel he didn't like me repeated myself. He needs to communicate with his customers,listen what I wanted on my banana split. Omg it was very hot in the store.
Byron Gregory
Disappointed with their service, they can’t fill a cone correctly!!! Just lazy ?♂️
Samantha Molina
Love their ice cream and the wonderful people
Atmosphere: 5
Food: 5
Service: 5
Rhonda Black
They are always out of stock!! I have NEVER been to a place that ALWAYS is out of stock of Something. It sucks this is the only location in Merced. Each time I go, they dont have what I want to order. They are always missing some ingredient. Who does their ordering? Who is the manager? Seriously, this is an issue!!
Atmosphere: 1
Food: 2
Service: 1
Max Silva
Called 10 times no one answered.
Atmosphere: 1
Food: 4
Service: 1
Maritza Prado
Terrible service my daughter asked for vanillas ice cream and was told there was none and the customer after me asked for vanilla and she got it i was pissed as
Service: 1
Ariana
If yall couldn't do it, just cancel the order. Prepaid for this and we're so disappointed.What we asked for vs. What we received.
Atmosphere: 1
Food: 1
Service: 1
Melanie
Ordered a 2 tier cake from here for my daughters birthday and it exceeded my expectations. The girls there were so nice and helpful as well. 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Celebration Party Cake
Lourdes Gonzales
I sent my employee to buy ice cream for everyone in my office & they had NO bananas. Hello you sell banana spilts & Banana royals. Cold Stone here we come.
Alexander Watson
I usually get myself cotton candy milkshake, when the cotton candy ice cream ran out I would get mint chocolate chip instead. It’s really good, the wait time is a little long but a lot of people come here though. The workers there are nice. The place is a little small though, sometimes the customers will be a little rude.
The crew working on Saturday night 09/02/2023 gave very poor service. There were 4 employees and only one person helping another customer. The rest were too busy cleaning glancing at my husband and I like they didn’t want to help us. We waited about 10 mins until one of the girls finally decided to help us. We very confused since they don’t close until 10 PM, we got here around 8….
Marina
?Very disappointed in the variety of ice cream available. Too many chocolate choices ??
Katherine McDermott
Got a free ice cream
Samuel Thomas
Ice cream is good, nice atmosphere and good service
Mat Cone
Good icecream and icecream cakes. No DQ in town so this is the next best thing.
My experience in Baskin-Robbins the other day wasn't good. The gentleman was not welcoming and store was hot walking into the polar. All The ice creams 🍦 melting. We ordered 2 banana split this young man doesn't listen when we're talking to him.
I repeatedly asked not to put peanut because of my Allergies reaction. I didn't want chocolate he doesn't listen, I wanted Carmel he didn't like me repeated myself. He needs to communicate with his customers,listen what I wanted on my banana split.
Omg it was very hot in the store.
Disappointed with their service, they can’t fill a cone correctly!!! Just lazy ?♂️
Love their ice cream and the wonderful people
Atmosphere: 5
Food: 5
Service: 5
They are always out of stock!! I have NEVER been to a place that ALWAYS is out of stock of Something. It sucks this is the only location in Merced. Each time I go, they dont have what I want to order. They are always missing some ingredient. Who does their ordering? Who is the manager? Seriously, this is an issue!!
Atmosphere: 1
Food: 2
Service: 1
Called 10 times no one answered.
Atmosphere: 1
Food: 4
Service: 1
Terrible service my daughter asked for vanillas ice cream and was told there was none and the customer after me asked for vanilla and she got it i was pissed as
Service: 1
If yall couldn't do it, just cancel the order. Prepaid for this and we're so disappointed.What we asked for vs. What we received.
Atmosphere: 1
Food: 1
Service: 1
Ordered a 2 tier cake from here for my daughters birthday and it exceeded my expectations. The girls there were so nice and helpful as well. 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Celebration Party Cake
I sent my employee to buy ice cream for everyone in my office & they had NO bananas. Hello you sell banana spilts & Banana royals. Cold Stone here we come.
I usually get myself cotton candy milkshake, when the cotton candy ice cream ran out I would get mint chocolate chip instead. It’s really good, the wait time is a little long but a lot of people come here though. The workers there are nice. The place is a little small though, sometimes the customers will be a little rude.
Restaurantji Recommends
The crew working on Saturday night 09/02/2023 gave very poor service. There were 4 employees and only one person helping another customer. The rest were too busy cleaning glancing at my husband and I like they didn’t want to help us. We waited about 10 mins until one of the girls finally decided to help us. We very confused since they don’t close until 10 PM, we got here around 8….
?Very disappointed in the variety of ice cream available. Too many chocolate choices ??
Got a free ice cream
Ice cream is good, nice atmosphere and good service
Good icecream and icecream cakes. No DQ in town so this is the next best thing.
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