The service is amazing !One worker that helped me was siena she was very friendly .It was so clean .
Atmosphere: 5
Food: 5
Service: 5
Sienna Garibay
I had a very good experience. One of the workers named Siena was very nice and sweet and her customer service was a 10/10
Atmosphere: 5
Food: 5
Service: 5
Alissa Montes
I had a very good experience. One of the workers named Sienna was very nice and sweet.
Brianne Casey
Good Food, Friendly Staff, Clean, and Thank you Siena for being so kind, helpful, and patient. Service and timing were absolutely perfect.
Vegetarian options: good lettuce wraps, fried zucchini, and delicious taco salad.
Parking: Plenty of parking space and very clean.
Kid-friendliness: Kind, friendly, and have many food options for kids.
Wheelchair accessibility: Plenty of space to move wheelchairs around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole Bacon Six Dollar Burger, The Big Carl, Crispy Chicken Sandwich Meal, 5 Piece Chicken Strips, Side Salad, Double Western Bacon Cheeseburger, Double Western Bacon Cheeseburger Combo, Big Hamburger, Western Bacon Cheeseburger Combo
Debra Casey
I had Siena Casey as my server and she was really fast and very positive. Carls jr is really good and it helps to have good custmer service.
Atmosphere: 5
Food: 5
Service: 5
Kiersten Vasquez Taylor
I recently had an amazing experience with customer service, I was greeted with warmth and professionalism. The representative, Siena Casey was incredibly attentive and patient while I was ordering.
What stood out the most was Siena's genuine willingness to help. She went above and beyond to make sure I was satisfied. It's rare to find such dedicated and caring customer service, and Siena truly exemplified what excellent customer service should be. I am thoroughly impressed and grateful for the outstanding service I received.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole Bacon Six Dollar Burger, Crispy Chicken Sandwich Meal, Double Western Bacon Cheeseburger, Double Western Bacon Cheeseburger Combo, Big Hamburger, Western Bacon Cheeseburger Combo
Savonnah Casey
The service is amazing. Workers are all helpful and caring. One specific worker that stands out is Siena she is very friendly and cares about customer service. The atmosphere is also clean. And food is always good👌🏼
Atmosphere: 5
Food: 4
Service: 5
Vic Berini
Mani was a great help. Did an amazing job helping me. Made my food 10x better than I expected!!!! Thank you mani!!!!!
Atmosphere: 5
Food: 5
Service: 5
LAURA Harris
I had a young lady named Manny and she went above and beyond with my food. Her smile is so beautiful thank you so much many for bringing me my food and making me feel better because I was having a bad day and your smile really did that. Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
FeuyFeuy Saechao
The staff was friendly. They had a promotion so they were getting hit and they were under staffed. Having worked in fastfood before, being patient was not an issue. What i do have an issue with is that a promotional order was taken out and given to a customer that had a special request and the worker retrieved the order and gave it to another customer instead of getting rid of the order like they’re suppose to. If I can see it, the other customer could see it. He looked at it and was going to say something but decided not to make a fuss. Thats unsanitary and against food regulations to be reserving an order that was sent back. Makes me wonder what they do with our drive thru orders.
Parking: No one really goes so there’s usually is parking
Kid-friendliness: There were kids. The staff was nice to them.
Employees were quick to get my food out and fresh. I didn’t wait long for my food. There was no mistake with my meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich Meal, Western Bacon Cheeseburger
Emily
The food was amazing it wasn’t cold at all The employees were very friendly, and got my order out quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Big Carl, 5 Piece Chicken Strips, Western Bacon Cheeseburger Combo
Richie Martinez
Everything was great
Atmosphere: 5
Food: 5
Service: 5
Professor Dre
Mani got me the deals I needed! She talked about the app and the stars that could be earned. Her customer service is 10\10! Please hire more individuals like her! Y'all will have my business time and time again
Atmosphere: 5
Food: 5
Service: 5
StreetWizeTV
I have been to this carls jr many times and the workers are nice, there is one employee there named Siena who never disappoints, I always receive excellent customer service when she’s working! I always hope she is the one working the drive thru because she always gets the order correct without a doubt.! She has the most beautiful smile I’ve ever seen and it always brightens my day everytime!
The service is amazing !One worker that helped me was siena she was very friendly .It was so clean .
Atmosphere: 5
Food: 5
Service: 5
I had a very good experience. One of the workers named Siena was very nice and sweet and her customer service was a 10/10
Atmosphere: 5
Food: 5
Service: 5
I had a very good experience. One of the workers named Sienna was very nice and sweet.
Good Food, Friendly Staff, Clean, and Thank you Siena for being so kind, helpful, and patient. Service and timing were absolutely perfect.
Vegetarian options: good lettuce wraps, fried zucchini, and delicious taco salad.
Parking: Plenty of parking space and very clean.
Kid-friendliness: Kind, friendly, and have many food options for kids.
Wheelchair accessibility: Plenty of space to move wheelchairs around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole Bacon Six Dollar Burger, The Big Carl, Crispy Chicken Sandwich Meal, 5 Piece Chicken Strips, Side Salad, Double Western Bacon Cheeseburger, Double Western Bacon Cheeseburger Combo, Big Hamburger, Western Bacon Cheeseburger Combo
I had Siena Casey as my server and she was really fast and very positive. Carls jr is really good and it helps to have good custmer service.
Atmosphere: 5
Food: 5
Service: 5
I recently had an amazing experience with customer service, I was greeted with warmth and professionalism. The representative, Siena Casey was incredibly attentive and patient while I was ordering.
What stood out the most was Siena's genuine willingness to help. She went above and beyond to make sure I was satisfied. It's rare to find such dedicated and caring customer service, and Siena truly exemplified what excellent customer service should be. I am thoroughly impressed and grateful for the outstanding service I received.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole Bacon Six Dollar Burger, Crispy Chicken Sandwich Meal, Double Western Bacon Cheeseburger, Double Western Bacon Cheeseburger Combo, Big Hamburger, Western Bacon Cheeseburger Combo
The service is amazing. Workers are all helpful and caring. One specific worker that stands out is Siena she is very friendly and cares about customer service. The atmosphere is also clean. And food is always good👌🏼
Atmosphere: 5
Food: 4
Service: 5
Mani was a great help. Did an amazing job helping me. Made my food 10x better than I expected!!!! Thank you mani!!!!!
Atmosphere: 5
Food: 5
Service: 5
I had a young lady named Manny and she went above and beyond with my food. Her smile is so beautiful thank you so much many for bringing me my food and making me feel better because I was having a bad day and your smile really did that. Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
The staff was friendly. They had a promotion so they were getting hit and they were under staffed. Having worked in fastfood before, being patient was not an issue. What i do have an issue with is that a promotional order was taken out and given to a customer that had a special request and the worker retrieved the order and gave it to another customer instead of getting rid of the order like they’re suppose to. If I can see it, the other customer could see it. He looked at it and was going to say something but decided not to make a fuss. Thats unsanitary and against food regulations to be reserving an order that was sent back. Makes me wonder what they do with our drive thru orders.
Parking: No one really goes so there’s usually is parking
Kid-friendliness: There were kids. The staff was nice to them.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Employees were quick to get my food out and fresh. I didn’t wait long for my food. There was no mistake with my meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich Meal, Western Bacon Cheeseburger
The food was amazing it wasn’t cold at all The employees were very friendly, and got my order out quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Big Carl, 5 Piece Chicken Strips, Western Bacon Cheeseburger Combo
Everything was great
Atmosphere: 5
Food: 5
Service: 5
Mani got me the deals I needed! She talked about the app and the stars that could be earned. Her customer service is 10\10! Please hire more individuals like her! Y'all will have my business time and time again
Atmosphere: 5
Food: 5
Service: 5
I have been to this carls jr many times and the workers are nice, there is one employee there named Siena who never disappoints, I always receive excellent customer service when she’s working! I always hope she is the one working the drive thru because she always gets the order correct without a doubt.! She has the most beautiful smile I’ve ever seen and it always brightens my day everytime!
Atmosphere: 5
Food: 5
Service: 5
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