Food is high but quality of food is nasty !! I rather go somewhere else
Denny McClain
Food is great. Please fix your drive thru speaker
Atmosphere: 4
Food: 5
Service: 4
Jamie Bliss
A while back when I was asked what my favorite fast food restaurant was it was always Carl’s Jr. They’ve always had the best burger in town. But their prices have just gotten too high.
This morning, I thought I would venture back in to try the breakfast special, two breakfast sandwiches for three bucks. However, I needed to use the restroom rather urgently when I came in the door. However, no one was at the counter. When someone finally did come, the manager, I was told I needed to order something first. I told her it was urgent! She just turned around and said she was sorry. I waited. The urgency subsided a bit but was still present and could rage back at any moment.
When the manager did come back, I had my phone out, my app opened up, but was having trouble finding the special that I wanted. I asked her if I could please just use the restroom and then I would definitely order from there! She just said that she didn’t have time to clean it if it was dirty and that I would have better luck going next-door to McDonald’s! At that point, I didn’t want to eat there anymore anyways as I had lost my appetite. The idea that the manager who is serving my food and working in the kitchen would also be the custodian cleaning up a potentially messy bathroom actually made me nauseous. I don’t think that’s even legal. Anyway, it’s very bad policy.
I did make it to McDonald’s, fortunately. I was greeted with friendliness and compassion, and the bathroom door was opened immediately! I understand there’s a homeless situation here in Merced but does a Business really think that locking people out of the bathroom AND refusing to let them use it is the solution?
I’M A SENIOR CITIZEN. I DRIVE A NICE CAR. I HAVE A NICE IPHONE. MY CLOTHES ARE CLEAN. MY HANDS ARE WASHED. MY FACE IS SHINING AND USUALLY BRIMMING EAR TO EAR WITH A SMILE BECAUSE I KNOW MY SAVIOR, JESUS CHRIST.
I routinely assist those experiencing homelessness with food, rides to places, a cigarette or just someone to talk to to make their day a bit brighter. I’m not sure if my unfair treatment at Carl’s Jr was a one off or it’s become the policy or for some reason, I was perceived as less than human. Needless to say, I will never know because I will never be going back.
Wheelchair accessibility: The bathroom is locked! And the doors are very awkward. The space inside is very tight at the entrance. But the biggest problem is the locked bathroom which takes forever for someone to open and by that time it might be too late! On my last visit I was actually told by the manager that I would have better luck going next door to McDonald’s! Wow. Great customer service. . . Not!!!
Atmosphere: 1
Food: 1
Service: 1
george johnson
Worst Carl’s Jr in Merced I used a coupon that consumed on the app they charged me full price still and it still came out more expensive than what the app was charging and they only gave me the burger not the meal and instead of fixing it tried to charge me more for the rest of my meal I had already paid for just trying take my hard earned money
Atmosphere: 1
Service: 1
Chris Alatorre
great food.
Atmosphere: 5
Food: 5
Service: 5
mallarie rasmussen
Great service! Great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Double Western Bacon Cheeseburger
THE BACKYARD BUFF
Lettuce was old and sour the buns was stale I've had better Carl's
Atmosphere: 4
Food: 2
Service: 5
Makayla Lopez
Food was hot and fresh, and the employees were friendly and helpful!
We ordered 2 jalapeño grilled chicken and a teriyaki chicken, they were delicious and the young lady who served us was friendly, attentive and efficient!! I highly recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Gabriela Jimenez
The worker there were amazing, good service and they took the food out in time, very clean too
Atmosphere: 4
Food: 4
Service: 5
Chris Madsen
Drive thru the guy who took my order did not take my order did not hear it correctly. Had to clarify it at the windows. Food was made good, just the service in the drive thru could be improved.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Double Western Bacon Cheeseburger
Food is high but quality of food is nasty !! I rather go somewhere else
Food is great.
Please fix your drive thru speaker
Atmosphere: 4
Food: 5
Service: 4
A while back when I was asked what my favorite fast food restaurant was it was always Carl’s Jr. They’ve always had the best burger in town. But their prices have just gotten too high.
This morning, I thought I would venture back in to try the breakfast special, two breakfast sandwiches for three bucks. However, I needed to use the restroom rather urgently when I came in the door. However, no one was at the counter. When someone finally did come, the manager, I was told I needed to order something first. I told her it was urgent! She just turned around and said she was sorry. I waited. The urgency subsided a bit but was still present and could rage back at any moment.
When the manager did come back, I had my phone out, my app opened up, but was having trouble finding the special that I wanted. I asked her if I could please just use the restroom and then I would definitely order from there!
She just said that she didn’t have time to clean it if it was dirty and that I would have better luck going next-door to McDonald’s! At that point, I didn’t want to eat there anymore anyways as I had lost my appetite. The idea that the manager who is serving my food and working in the kitchen would also be the custodian cleaning up a potentially messy bathroom actually made me nauseous. I don’t think that’s even legal. Anyway, it’s very bad policy.
I did make it to McDonald’s, fortunately. I was greeted with friendliness and compassion, and the bathroom door was opened immediately! I understand there’s a homeless situation here in Merced but does a Business really think that locking people out of the bathroom AND refusing to let them use it is the solution?
I’M A SENIOR CITIZEN. I DRIVE A NICE CAR. I HAVE A NICE IPHONE. MY CLOTHES ARE CLEAN. MY HANDS ARE WASHED. MY FACE IS SHINING AND USUALLY BRIMMING EAR TO EAR WITH A SMILE BECAUSE I KNOW MY SAVIOR, JESUS CHRIST.
I routinely assist those experiencing homelessness with food, rides to places, a cigarette or just someone to talk to to make their day a bit brighter. I’m not sure if my unfair treatment at Carl’s Jr was a one off or it’s become the policy or for some reason, I was perceived as less than human. Needless to say, I will never know because I will never be going back.
Wheelchair accessibility: The bathroom is locked! And the doors are very awkward. The space inside is very tight at the entrance. But the biggest problem is the locked bathroom which takes forever for someone to open and by that time it might be too late! On my last visit I was actually told by the manager that I would have better luck going next door to McDonald’s! Wow. Great customer service. . . Not!!!
Atmosphere: 1
Food: 1
Service: 1
Worst Carl’s Jr in Merced I used a coupon that consumed on the app they charged me full price still and it still came out more expensive than what the app was charging and they only gave me the burger not the meal and instead of fixing it tried to charge me more for the rest of my meal I had already paid for just trying take my hard earned money
Atmosphere: 1
Service: 1
great food.
Atmosphere: 5
Food: 5
Service: 5
Great service! Great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Double Western Bacon Cheeseburger
Lettuce was old and sour the buns was stale I've had better Carl's
Atmosphere: 4
Food: 2
Service: 5
Food was hot and fresh, and the employees were friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
Unbelievably slow drive-through service.
Food: 3
Service: 1
Way overpriced. Low quality food should be cheap.
Atmosphere: 1
Food: 2
Service: 3
Restaurantji Recommends
Too expensive-not going back
Atmosphere: 4
Food: 4
Service: 4
We ordered 2 jalapeño grilled chicken and a teriyaki chicken, they were delicious and the young lady who served us was friendly, attentive and efficient!! I highly recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
The worker there were amazing, good service and they took the food out in time, very clean too
Atmosphere: 4
Food: 4
Service: 5
Drive thru the guy who took my order did not take my order did not hear it correctly. Had to clarify it at the windows. Food was made good, just the service in the drive thru could be improved.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Double Western Bacon Cheeseburger
You got to love Carl's
Atmosphere: 4
Food: 4
Service: 4
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