McDonald's
1821 Motel Dr, Merced
(209) 723-3538
Recent Reviews
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They made us wait for our food and gave us the burgers with no meat just cheese and the bread. You guys are lucky I didn’t go throw it at your face that’s pure disrespect and a waste of time and money. If you don’t want to work there don’t. You can’t be handling peoples food like that.
Atmosphere: 1
Food: 1
Service: 1
I go to this location almost every day before work and get the same exact thing every day. I always order through the app so I would think there would be no miscommunication about what I want for the past two months they haven't messed up my order until recently for three days in a row, they have completely and utterly made my order completely wrong. I get two sausage and cheese, McMuffins and two hashbrowns. Both of the mix value menu and nothing crazy. Today I got a sausage no cheese biscuit and a sausage with also no cheese On a Mc griddle. I don't understand how something so simple especially when it's two McMuffins and I get Two different pieces of bread with no cheese I don't like to complain, but this really messes up my morning
Atmosphere: 2
Food: 2
Service: 2
If you're looking for disappointment? Hit up any of the McDonald's restaurants in Merced! Expensive! Messy! Dirty! And alot of unsavory people hanging around day and night!
Atmosphere: 1
Food: 2
Service: 1
Came in to get breakfast with my significant other the manager that was working in the morning was talking in a very rude manner to the employees very unprofessional it appear to be a stressful work environment I wasn't able to catch his name but he is a older Mexican gentleman with glasses.
Service: 1
Well even though the product is the same every mcdonals the employees in the other hamd are not as great as their food and to this certain place i wont go and dont recomend the female staff act all smart allic
Great customer service this McDonald's has from what I can remember always gotten my order right
Atmosphere: 5
Food: 5
Service: 5
Multiple visits, most of the time, old fries, sloppy put together burgers, long wait times in drive through (regardless of time of day). Ive tried to give this place a chance. No more. BK across the street is way better.
Atmosphere: 2
Food: 1
Service: 1
I always get something wrong when I come here…
Atmosphere: 3
Food: 3
Service: 4
Was in line for a while for drive through at 2:30 am on my way to work never got helped clearly see people in there so I pulled up to the second window there were a few employees but never got their attention lady in a blue shirt looking like a manager was just on her phone. Honked twice to get her attention and they just went on to ignore us and I have a lifted truck so I can see the whole view in there and I would think they would of acknowledged me one guy literally came up to the window just turned back around didn’t care absolutely absurd they are getting paid to ignore customers at this point just close for the night
Service: 1
Went for a Happy Meal on the way home, fries were hot and crispy, the drive thru staff was polite and friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Horrible didn't get my order right didn't even get all my order..
Food: 1
Service: 1
The employees were very nice but the dining room wasn’t clean. All of the tables and the floors were dirty.
Food: 2
Service: 2
Food is always great I come here frequently ! However
customer service is horrible through the drive thru the larger lady with the tattoos that works in the drive though today 8/31/25 around 2 pm was incredibly rude today all becuase she couldn’t hear me then proceded to give the receipt at us in a super snobby way
Atmosphere: 1
Food: 5
Service: 1
We had a horrible confrontation with the workers at the McDonald's on Motel Drive in Merced. The manager Brianna, and the trash guy, Brian, that was handling food and trash at the same time. I'm waiting for corporate to call me back. Also None of them had name badges, none of them wore gloves, they were very rude, very short tempered. Arguing with their customers. And then talking to other employees. Calling us bad names. To the employees in front of customers . When asked to speak to The manager she would not even stand and take a complaint. Waves, me away with her hand walked away and wouldn't listen. She does not care about about the customers or that restaurant. Overly Shocked by both of their behavior! Especially hers bec she is Expected to be a professional.
Came to McDonalds at 1am on August 18th 2025, and the employees hid. Absolutely unexpectable to a late night muncher.
Atmosphere: 1
Food: 1
Service: 1
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