Usually a great experience. Today I picked up a breakfast wrap after waiting long past my pickup time and found it to still be frozen.
Sandy Dee
I’ve been coming to this Starbucks location for years, and over time I’ve really noticed a decline in customer service. Some of the employees don’t greet or acknowledge you at all, which takes away from the welcoming atmosphere Starbucks is known for. There’s one particular lady who just doesn’t seem happy to be there — no greeting, no smile, no acknowledgment.
In my opinion, if you’re working in customer service, you should have a genuine dedication to making customers feel welcome. That’s what makes the experience pleasant. I honestly only stopped by this location because it’s close to my house, but lately I’ve been going to other Starbucks locations where I actually feel acknowledged and appreciated.
Atmosphere: 2
Food: 5
Service: 2
Sung Lee
Ordered the protein vanilla matcha latte they ran out of the protein milk and practically didn’t say anything until I came up to the counter after 30 minutes ( not an exaggeration I ordered at 6:48 and received my drink at 7:20). Drink was mid overall too.
Food: 2
Service: 1
Anna Lea Gardner
Very good place
Luke Lopez
Great food and coffee, perfect for weekend mornings
Atmosphere: 4
Food: 5
Service: 5
Nao Lee
This location still needs improvements. We waited 20 minutes for one drink.
Atmosphere: 1
Food: 1
Service: 1
chiva mendoza
They need to speed up specially when you have places to be they take longer to make your coffee just a simple coffee .
Atmosphere: 1
Food: 4
Service: 1
Isabella White
6 people working on shift, one in the back and stood at the cashier waiting for someone to at least acknowledge me and didn’t get my order taken for almost 10 minutes. I’ve worked at starbucks and yall need to have better communication between each other, at least the shift lead.
Atmosphere: 1
Service: 1
Kong Vang
Less chit chatting and learn how to properly make your drinks please. Decided to try this location and I got my usual drink. My drink was so bitter with lots of ice. Super disappointed.
I asked for extra caramel drizzle and the barista only put it on top of the drink + completely missed the other two toppings I paid extra for when that isn’t what we usually do in the Starbucks I work at. They don’t check the customizations on the printed sticker thoroughly and it’s a complete disappointment when we have to manually write the customizations on every cup while taking customers orders.
Atmosphere: 1
Food: 1
Service: 1
Pro. Rep
Unprofessional. I got food poisoning and became very sick after drinking their coffee and had the sausage breakfast sandwich. I will not return to this location again after this horrendous experience.
Atmosphere: 1
Food: 1
Service: 1
Kim Ortiz
Super rude. I decide not to consider there is one over here.
Atmosphere: 1
Food: 1
Service: 1
Melanie Huerta
Bad attitudes from workers when I got my order wrong.. 1/15/25 about 3:10pm
Usually a great experience. Today I picked up a breakfast wrap after waiting long past my pickup time and found it to still be frozen.
I’ve been coming to this Starbucks location for years, and over time I’ve really noticed a decline in customer service. Some of the employees don’t greet or acknowledge you at all, which takes away from the welcoming atmosphere Starbucks is known for. There’s one particular lady who just doesn’t seem happy to be there — no greeting, no smile, no acknowledgment.
In my opinion, if you’re working in customer service, you should have a genuine dedication to making customers feel welcome. That’s what makes the experience pleasant. I honestly only stopped by this location because it’s close to my house, but lately I’ve been going to other Starbucks locations where I actually feel acknowledged and appreciated.
Atmosphere: 2
Food: 5
Service: 2
Ordered the protein vanilla matcha latte they ran out of the protein milk and practically didn’t say anything until I came up to the counter after 30 minutes ( not an exaggeration I ordered at 6:48 and received my drink at 7:20). Drink was mid overall too.
Food: 2
Service: 1
Very good place
Great food and coffee, perfect for weekend mornings
Atmosphere: 4
Food: 5
Service: 5
This location still needs improvements. We waited 20 minutes for one drink.
Atmosphere: 1
Food: 1
Service: 1
They need to speed up specially when you have places to be they take longer to make your coffee just a simple coffee .
Atmosphere: 1
Food: 4
Service: 1
6 people working on shift, one in the back and stood at the cashier waiting for someone to at least acknowledge me and didn’t get my order taken for almost 10 minutes. I’ve worked at starbucks and yall need to have better communication between each other, at least the shift lead.
Atmosphere: 1
Service: 1
Less chit chatting and learn how to properly make your drinks please. Decided to try this location and I got my usual drink. My drink was so bitter with lots of ice. Super disappointed.
Atmosphere: 3
Food: 1
Service: 3
Awesome environment
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
they just need to pay attention to the orders
Food: 1
Service: 1
I asked for extra caramel drizzle and the barista only put it on top of the drink + completely missed the other two toppings I paid extra for when that isn’t what we usually do in the Starbucks I work at. They don’t check the customizations on the printed sticker thoroughly and it’s a complete disappointment when we have to manually write the customizations on every cup while taking customers orders.
Atmosphere: 1
Food: 1
Service: 1
Unprofessional. I got food poisoning and became very sick after drinking their coffee and had the sausage breakfast sandwich. I will not return to this location again after this horrendous experience.
Atmosphere: 1
Food: 1
Service: 1
Super rude. I decide not to consider there is one over here.
Atmosphere: 1
Food: 1
Service: 1
Bad attitudes from workers when I got my order wrong.. 1/15/25 about 3:10pm
Atmosphere: 2
Food: 3
Service: 2
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