Did an online order for a footlong sandwich. Not sure how they completely messed up my order since it was on the receipt but they gave me a chicken, lettuce and mayo sandwich. I specifically asked for onions, bell peppers, subcrunch and pickles as well as Sriracha and chipotle sauce. Never again doing an online order since they obviously dont care about them. My fault for not checking it before I left though.
Atmosphere: 1
Food: 1
Service: 1
K Y
3/4/25 receipt stamp time 3:33:43pm May this review reach to Whomever that manages at this subway. Anyways I came in and was properly acknowledged and greet by Harold. He was also great at informing customers if it will be a long wait. However the bigger gentleman that works with him needs to be properly RE TRAINED. He’s sweating from his head yet he’s not wearing his hat. He doesn’t have a name tag and when asking how many sandwiches am I ordering. I answered 4 and apparently that was too much for him to handle because he looked shocked and immediately became frustrated. If I didn’t have my hungry son with me I would’ve walked out of there and not even spend one penny at this subway because If 4 simple sandwiches with barely any veggies were too much for you to handle then maybe you should go work somewhere else. I used to manage 2 extremely busy subway locations. One in a mall and one in a state college and let me tell you my 4 sandwiches plus the 2 customers behind me today can’t even compared to the places I’ve managed. With workers like him. This business will surely loose money.
Atmosphere: 2
Food: 2
Service: 1
Benjamin
I rarely write reviews, but my experience at Subway tonight was frustrating enough to warrant one. My daughter and her boyfriend chose Subway for dinner, so my wife and I decided to treat them. We arrived around 8:30 PM, just half an hour before closing, and it felt like we were a burden to the staff.
First off, the two employees on duty seemed more focused on closing up than helping customers. Everything appeared to be put away already, which gave a very poor first impression. It felt like they were trying to wrap things up as quickly as possible instead of providing good service.
Secondly, I understand that fast food prices are rising, but customer service should not suffer as a result. The staff's attitude was lacking, and it seemed like they had no interest in making our experience pleasant.
To top it off, we were informed that there was no bacon available. Given the high prices, I expected better options. The avocado was a meager amount for $2.50 per sandwich, and it felt like they were cutting corners rather than providing quality food.
This will be my last visit to Subway. I’d rather go to McDonald's and pay the same amount for better service. Customer service is paramount, and I’d gladly pay more for a friendly experience. If management wants more details, I still have the receipt.
Atmosphere: 1
Food: 2
Service: 1
Aubresha James
Spent like $30+ ordering online because I was under the impression they didn't close till 9. I got there at 8:10 and the doors were locked with no one inside. Now I gotta wait for my bank to return my money when I could've just took my business somewhere else.
Service: 1
exotic strains 420. best bud
The bread is old not fresh second time going and the bread is hard and off colored I don’t know if it’s just that location but I wouldn’t go there anymore.
Atmosphere: 2
Food: 1
Service: 3
Fiercest Data
I appreciate it someone had answered when I called to find out if they take coupons that are sent by mail. Unfortunately this location does not take subway coupons that come in by mail.
Mike Zamarripa
All I know is this is probably one of the best sandwiches I've had in a long time definitely coming back to this place and I hope that same girl is working I think her name is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Subway Club
Jessica Gonzales
I walked in to this location on Olive in Merced with my sister and mom the girls working pm shift so rude 8/29/24 4:40pm we walked in didn’t say a hello or anything definitely didn’t feel welcomed they didn’t give us time to order kept rushing us I was telling my mom the menu since shes half blind and the taller girl kept asking what we wanted rushing me again got to tell them what kind of bread and she kept being rude this is no way to talk to your customer this experience was horrible definitely won’t ever come to this location again
Service: 1
Nichelle M. Sterling-Bias
those girls really know their business I threw four orders out there at them and I only had to tell them once they nailed it!!!! with the quickness!! made it almost worth the 46.00 I paid.
Atmosphere: 5
Food: 4
Service: 5
Ermalinda Martinez
Merced Olive Subway, Ms Sandra is always pleasant & AMAZING customer service ?!!!
I absolutely love their sandwiches!!!Everything is always fresh and so tasty
Atmosphere: 5
Food: 5
Service: 5
jeannie Sanchez
I walked in an ordered And my sandwiches were done in less than three minutes flat. They made my order perfectly to a T.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
Marina
Picked up at 7:37pm. Ordered 3 footlongs for pick up and they put American cheese?? on my Roastbeef sandwich instead of what I wanted which was pepper jack A bit disappointed my sandwich wasn't made exactly how I wanted. The other 2 footlongs were surprisingly made right. The handle broke off the bag as I left the store too ☹️
Service: 3
Cindy S
Employee in the front looked so unhappy, did not greet, “how many sandwiches”. She repeated the same questions because she was not attentive at all. Before going to this subway I was like why would that have such bad rating but now I know why. I honestly think if the owner of the business wants his business to do better he needs to fire her and hire better employees.
Vegetarian options: It’s not the food, it’s the employee that will ruin ur whole experience and appetite. He rudeness is outrageous and unacceptable.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sandwich
Albert Sanchez
I always get the tuna on wheat with all the fixings.
Did an online order for a footlong sandwich. Not sure how they completely messed up my order since it was on the receipt but they gave me a chicken, lettuce and mayo sandwich. I specifically asked for onions, bell peppers, subcrunch and pickles as well as Sriracha and chipotle sauce. Never again doing an online order since they obviously dont care about them. My fault for not checking it before I left though.
Atmosphere: 1
Food: 1
Service: 1
3/4/25 receipt stamp time 3:33:43pm
May this review reach to Whomever that manages at this subway. Anyways I came in and was properly acknowledged and greet by Harold. He was also great at informing customers if it will be a long wait. However the bigger gentleman that works with him needs to be properly RE TRAINED. He’s sweating from his head yet he’s not wearing his hat. He doesn’t have a name tag and when asking how many sandwiches am I ordering. I answered 4 and apparently that was too much for him to handle because he looked shocked and immediately became frustrated. If I didn’t have my hungry son with me I would’ve walked out of there and not even spend one penny at this subway because If 4 simple sandwiches with barely any veggies were too much for you to handle then maybe you should go work somewhere else. I used to manage 2 extremely busy subway locations. One in a mall and one in a state college and let me tell you my 4 sandwiches plus the 2 customers behind me today can’t even compared to the places I’ve managed. With workers like him. This business will surely loose money.
Atmosphere: 2
Food: 2
Service: 1
I rarely write reviews, but my experience at Subway tonight was frustrating enough to warrant one. My daughter and her boyfriend chose Subway for dinner, so my wife and I decided to treat them. We arrived around 8:30 PM, just half an hour before closing, and it felt like we were a burden to the staff.
First off, the two employees on duty seemed more focused on closing up than helping customers. Everything appeared to be put away already, which gave a very poor first impression. It felt like they were trying to wrap things up as quickly as possible instead of providing good service.
Secondly, I understand that fast food prices are rising, but customer service should not suffer as a result. The staff's attitude was lacking, and it seemed like they had no interest in making our experience pleasant.
To top it off, we were informed that there was no bacon available. Given the high prices, I expected better options. The avocado was a meager amount for $2.50 per sandwich, and it felt like they were cutting corners rather than providing quality food.
This will be my last visit to Subway. I’d rather go to McDonald's and pay the same amount for better service. Customer service is paramount, and I’d gladly pay more for a friendly experience. If management wants more details, I still have the receipt.
Atmosphere: 1
Food: 2
Service: 1
Spent like $30+ ordering online because I was under the impression they didn't close till 9. I got there at 8:10 and the doors were locked with no one inside. Now I gotta wait for my bank to return my money when I could've just took my business somewhere else.
Service: 1
The bread is old not fresh second time going and the bread is hard and off colored I don’t know if it’s just that location but I wouldn’t go there anymore.
Atmosphere: 2
Food: 1
Service: 3
I appreciate it someone had answered when I called to find out if they take coupons that are sent by mail. Unfortunately this location does not take subway coupons that come in by mail.
All I know is this is probably one of the best sandwiches I've had in a long time definitely coming back to this place and I hope that same girl is working I think her name is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Subway Club
I walked in to this location on Olive in Merced with my sister and mom the girls working pm shift so rude 8/29/24 4:40pm we walked in didn’t say a hello or anything definitely didn’t feel welcomed they didn’t give us time to order kept rushing us I was telling my mom the menu since shes half blind and the taller girl kept asking what we wanted rushing me again got to tell them what kind of bread and she kept being rude this is no way to talk to your customer this experience was horrible definitely won’t ever come to this location again
Service: 1
those girls really know their business I threw four orders out there at them and I only had to tell them once they nailed it!!!! with the quickness!! made it almost worth the 46.00 I paid.
Atmosphere: 5
Food: 4
Service: 5
Merced Olive Subway, Ms Sandra is always pleasant & AMAZING customer service ?!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Tuna
Restaurantji Recommends
I absolutely love their sandwiches!!!Everything is always fresh and so tasty
Atmosphere: 5
Food: 5
Service: 5
I walked in an ordered And my sandwiches were done in less than three minutes flat. They made my order perfectly to a T.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
Picked up at 7:37pm. Ordered 3 footlongs for pick up and they put American cheese?? on my Roastbeef sandwich instead of what I wanted which was pepper jack A bit disappointed my sandwich wasn't made exactly how I wanted. The other 2 footlongs were surprisingly made right. The handle broke off the bag as I left the store too ☹️
Service: 3
Employee in the front looked so unhappy, did not greet, “how many sandwiches”. She repeated the same questions because she was not attentive at all. Before going to this subway I was like why would that have such bad rating but now I know why. I honestly think if the owner of the business wants his business to do better he needs to fire her and hire better employees.
Vegetarian options: It’s not the food, it’s the employee that will ruin ur whole experience and appetite. He rudeness is outrageous and unacceptable.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sandwich
I always get the tuna on wheat with all the fixings.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
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