Terrible service. Phone is disabled and not in service???. I was in santa clarita placing a order off the app and for some reason it place the order for here at this store in merced. I been trying to call them all day but the phone is disabled and i can’t get a hold of them nor even go in person because the subway is hours away. I will need my refund and the manager to refund it to me. Will be telling corporate about the bad service. Even subway customer service i still haven’t received a email back.
Service: 1
Jacob Muller
Store hours are wrong. Phone doesn't work.
Shea Cox
I ordered a sandwich through the app and the store was closed before it said it was ready. I went to store the next day and asked for refund. I was told that only manager could give refund. They said a manager would call me but still have not received a call. They close early and phone is disconnected so no way to know. Just don't order from this store!!!
Sunny L
Worst subway. Lack of effort in making even the most basic of sandwiches.
Atmosphere: 1
Food: 1
Service: 1
joaquin gutierrez
I live 3 blocks away I keep getting coupons, I come in and I'm told they don't take coupons?
Nathan Giesbrecht
Horrible customer service! I walked in the store and the lady said she would help me and walked into back room. After a few minutes of waiting on her I walk to the door to leave, she comes back to say she’ll be right with me so I wait a bit and she disappears again the same thing as I go to leave the second time. She follows me all the way to my vehicle to tell me she’ll be right with me. I said no I’m leaving! You already wasted my time
Atmosphere: 1
Food: 1
Service: 1
Vikas Ramachandran
If someone hacks into your account, this store refuses to refund me and doesn’t provide corporate number. Horrible service.I also feel like it is an inside job because they said they looked it up but how did they know what to look up when I didn’t tell them order number?
Atmosphere: 1
Food: 1
Service: 1
Mitchell Johnson
Ordered my sandwich online at 6:40 for pickup at 7:15, app said ready, card was charged, I show up and two worthless people were standing there with the doors locked and wouldn't tell me how to cancel my order. Absolutely insane, I spoke with corporate already.
mid cal
If I could put 0 stars I would! SAYS OPEN TILL 10... why would you be closed at 8:30? YOU just lost a customer FOR LIFE!
Brody A
Food and customer service are good, I’ve never had any issues. They always have my order ready when I use the app. I just wish they accepted coupons!
Doesn't accept coupons, they never have the ingredients I want, the cookies are hard. Terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Cheyanne Villegas
Online says they close at 10. Drove across town for them to tell me it's closed right now. What a waste. Update ur hours!
Service: 1
V A
Great Customer service and Sandwiches were very tasty!
Atmosphere: 5
Food: 5
Service: 5
Izzy Gonzalez
This place is sending coupons every month to my house and I have went 4 separate times to use one and every time they make something up to where I can’t use one horrible ownership will be contacting cooperate! Will never go here again and will be spreading the
Terrible service. Phone is disabled and not in service???. I was in santa clarita placing a order off the app and for some reason it place the order for here at this store in merced. I been trying to call them all day but the phone is disabled and i can’t get a hold of them nor even go in person because the subway is hours away. I will need my refund and the manager to refund it to me. Will be telling corporate about the bad service. Even subway customer service i still haven’t received a email back.
Service: 1
Store hours are wrong. Phone doesn't work.
I ordered a sandwich through the app and the store was closed before it said it was ready. I went to store the next day and asked for refund. I was told that only manager could give refund. They said a manager would call me but still have not received a call. They close early and phone is disconnected so no way to know. Just don't order from this store!!!
Worst subway. Lack of effort in making even the most basic of sandwiches.
Atmosphere: 1
Food: 1
Service: 1
I live 3 blocks away I keep getting coupons, I come in and I'm told they don't take coupons?
Horrible customer service! I walked in the store and the lady said she would help me and walked into back room. After a few minutes of waiting on her I walk to the door to leave, she comes back to say she’ll be right with me so I wait a bit and she disappears again the same thing as I go to leave the second time. She follows me all the way to my vehicle to tell me she’ll be right with me. I said no I’m leaving! You already wasted my time
Atmosphere: 1
Food: 1
Service: 1
If someone hacks into your account, this store refuses to refund me and doesn’t provide corporate number. Horrible service.I also feel like it is an inside job because they said they looked it up but how did they know what to look up when I didn’t tell them order number?
Atmosphere: 1
Food: 1
Service: 1
Ordered my sandwich online at 6:40 for pickup at 7:15, app said ready, card was charged, I show up and two worthless people were standing there with the doors locked and wouldn't tell me how to cancel my order. Absolutely insane, I spoke with corporate already.
If I could put 0 stars I would! SAYS OPEN TILL 10... why would you be closed at 8:30? YOU just lost a customer FOR LIFE!
Food and customer service are good, I’ve never had any issues. They always have my order ready when I use the app. I just wish they accepted coupons!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Doesn't accept coupons, they never have the ingredients I want, the cookies are hard. Terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Online says they close at 10. Drove across town for them to tell me it's closed right now. What a waste. Update ur hours!
Service: 1
Great Customer service and Sandwiches were very tasty!
Atmosphere: 5
Food: 5
Service: 5
This place is sending coupons every month to my house and I have went 4 separate times to use one and every time they make something up to where I can’t use one horrible ownership will be contacting cooperate! Will never go here again and will be spreading the
Atmosphere: 1
Food: 1
Service: 1
Closed by 930 even thought it says 10 pm
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