West Coast Sourdough - Merced

Good service and great food. Although it’s a chain the service was great and the sandwiches did not disappoint

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey, Bread Bowl

Damn near broke a tooth with how hard the bread was... pretty sure it was sitting for days before they decided to make me a sandwich with it...

You're better off going elsewhere...

Atmosphere: 1

Food: 1

Service: 1

I really wanted to like this place. I have no problem paying a little extra if the food is good and it’s worth it. My very first time eating here I ordered and ate my food with no bias or judgement. I ordered a six inch turkey sandwich, with a side salad and drink. Not only did they forget my pickles and mustard but the sourdough bread for half of the sandwich was so hard I had to take the top piece off to eat it. I’ve bought sourdough from a store that was softer. Anyways, that didn’t bother me too much and I started eating my salad that got with a side of jalapeños. I was watching a movie in a dark room but as soon as I ate the jalapeños I could immediately tell they were rotten. It almost made me sick. I stopped eating those and continued with my salad that was actually very delicious and fresh until I got to the end and pulled a long hair out of my mouth. Lol it was actually kind of funny all of the things that were wrong with my order for such an expensive sandwich shop. I don’t normally leave reviews but I just had to share this experience.

Atmosphere: 4

Food: 1

Service: 4

The Best in town

Not that great

I absolutely love the food here—sandwiches, soups, salads, and of course, the cookies! However, I’ve ordered through DoorDash three times recently, and each time I selected and paid for a side pickle, yet I never received it. Now, I know some might say, “It’s just a pickle,” but when I take the time to order and pay for something, I expect to receive it. And clearly, I want my dang pickle!

Today, I called the store and asked to speak with a manager. The young lady who identified herself as the manager took no accountability for the missing items, instead blaming the DoorDash drivers for “hounding” them for orders. At no point did she offer a solution to make it right, but when I mentioned I’d be coming in the next day to pick up my missing pickles, she agreed.

If small items like pickles are being forgotten, what else is slipping through the cracks? Please take an extra moment for checks and balances—customers are paying for these items, and it shouldn’t feel like a chore to get what we’ve ordered. Accuracy matters!

Additionally, better training should be provided—not just for customer service but also for handling situations like this. A simple acknowledgment and a proactive solution would have gone a long way.

A great product deserves great service to match!

Got home and they forgot the aujus for my French dip .called them and they said the manager put it in. I guess 20 dollars an hour doesn't make you any smarter. 😡

I ordered a turkey avocado and chips. That was the best sandwich ever!!! Thank you

We wanted some clam chowder in a bread bowl. It was good. The soup portions were a little small. The shop was clean and smelled good inside. Parking lot tends to be full and hard to find a spot.

Delicious! I bought the clam chowder bread bowl.

I stopped by and had lunch and the manager to this place I believe her name is Anaya, she knew exactly what I was trying to order as I was trying to explain myself to the owner. Thank you Anaya for such a great customer service, and for know what customers want. 🙏

Super place! Veggie so fresh, delicious toasted baguette salami Sammie. Try fresh mac and cheese. Clean and friendly.

The food was very good but the size is small and so expensive! A very small cup of clam chowder was $7.29! And the sandwich with chips and drink was $17.69! Almost $30 dollar for a sandwich and cup of soup. The food was good but to expensive!

Online coupon doesn't work. They printed coupons on the back of SaveMart receipt. Went to the store and was told must do online orders. The check out does not recognize the printed coupons. What a joke.
Update: Went online and the online check out did not recognized the coupon code either. The printed coupon says expiration date is 1/31/2025. Dishonest business. Will not go again.

We have been using West Coast for a few months for lunch and no regrets. Food/sandwiches are great and the salad is to die for. As a matter of fact if you’re getting catering salads from anywhere else, you’re getting ripped off. Just try one at West Coast and you will see what I mean.

Vegetarian options: Vegetarian sandwich is great, full of flavor

Food: 5

Service: 5

Recommended dishes: Pastrami, BBQ Brisket Sandwich, Hot Pastrami with Mustard on Marble Rye, Reuben, Chicken Sandwich Combo with Tomato Soup, Chocolate Chip Cookie, Baked Baguette