We got one of the private rooms upstairs. Parking is limited. 3 handicap and another 3-4 general parking. Some spots on the street. Make sure you are traveling north on El Camino. No u-turns around here.
Food is good. We made a reservation. Suckling pig is discounted atm.
Pictures below are what we had for dinner.
Atmosphere: 5
Food: 5
Service: 5
Jeff Ho
Hong Kong Palace was 1/2 empty at 11:30am on a Tuesday. It quickly filled up. There aren't dim sum carts roaming the floor. The ordering system is marking the menu and submitting it to a staff member. There were only two people working on 25+ tables which is grossly understaffed. Customers had to refill their own tea pots, which is very odd for a dim sum restaurant. I was like, why are people walking into the kitchen with their tea pots? The waiter mis-marked our ordering sheet and some of the dim sum we ordered never came out. The first item came out after 30 minutes of waiting. The last item arrived over an hour after we ordered. So, if you have only an hour for lunch on a weekday, I can't recommend Hong Kong Palace. Most of the food tasted below average. The exception was the tofu skin rolls. My friend sudden got up and went to the washroom to throw up. He later came back and said it was rancid. The noise level was OK for a conversation over tea. The only redeeming factor of Hong Kong Palace is the menu. Some of the dim sum sounded interesting. The food is below average. The kitchen is slow and the service is abysmal. There are much better lunch places in Millbrae/Burlingame.
Josefina Muller Cutrona
It has been over 4 years since the last time I had a meal here. A new owner came in a year ago and I feel like the food is way better than what it was before. Wish I was still living in the state to eat here all the time.
Coffee pork ribs were crispy with just enough sauce for a full flavor! A must order since it's so unusual. And the Honey Walnut shrimp is so hard to get right or even find any where else.
First time having the baked Pork buns. So good!
This is definitely a stop in to eat every time I come back to visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walnut Shrimp, Dim Sum
Meichen Liu
Service is so weird and made us very uncomfortable. Jenny didn't think 3 out of the 4 dishes we were trying to order were good and recommended other dishes. Ordering food was so uncomfortable, she won't stop saying the more expensive options were better. Food is overly cornstarched(see the pics for entrees others have posted). Jenny chased us down and asked about tips because I didn't tip the full suggested amount. When I didn't want to change it, she made a snarky comment. She then came out of the restaurant to stare at us. Maybe we caught her on a bad night, but omg, it's so weird.
Atmosphere: 1
Food: 1
Service: 1
Iris S
My visit to this Bay Area dim sum restaurant was a disappointment.
The service was inadequate and the food was of poor quality. The steamed spare ribs had an unpleasant sour taste and the sponge cake was inconsistent in texture, with the top half being fluffy and the bottom half being hard.
To make matters worse, I accidentally bit into a small rock, which added to the overall unpleasantness of the experience. I would not recommend this restaurant to anyone.
Cassy Chang
We had a dinner with family friends at this restaurant and the food was amazing. The king crab was made three different ways, the Chilean sea bass was lightly glazed with honey and the suckling pig had juicy, crispy skin. We all left with many to-go boxes and a satisfied belly! The Caymus Cabernet Sauvignon also was a good quality red wine, very reasonably priced. I heard they are doing promotions Monday-Friday 11am-12pm half off on dim sum. I can’t wait to bring my friends to try!
Atmosphere: 5
Food: 5
Service: 5
Alex Chang
Black sesame roll was very tasty. Nice ambiance!
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Dim Sum
Mary-Ann Ortiz-Luis
We were hankering for some dim sum and we had not been to Tai Wu in Millbrae. But when we got there, it was now operated as a new restaurant named Hong Kong Palace. We thought we’d give it a try. We ordered traditional dim sum favorites: the Shiu Mai was all right. The barbecue pork was flavorful, moist, and tender the tofu skin wrap lacked some flavor although the tofu skin they used was good quality. The braised tripe with a little amount of tendon was good, tender, tasty. The Peking duck (they did not have just standard dim sum roast duck was bland and had no flavor (did they forget to marinate it before they cooked it). It was also extremely fatty. Ugh! I miss Mr. Fongs roast duck that is served at Tai Wu - lean, crispy skin, flavorful, tender meat. Not so with this new restaurant. They had a pan fried noodle with seafood. It was uber dry. Not much sauce there and had not much flavor or taste either. The pork in crispy rice mochi was good except maybe the mochi coating was a tad thick and made the pork inside it less tasty. We had the coconut red bean cake for dessert. That one was good.
I hope this is all because they’re new to the place and need time to adjust. I’d be willing to give them another chance but I think I’ll wait until a few months have passed. Maybe their cooks need to get their act together and get used to their new environment.
Parking: They have two lots available for parking on weekends (I think) on the next block.
Atmosphere: 3
Food: 3
Service: 4
Andy Lau
Great restaurant! Food came quickly and was delicious and authentic. I especially enjoyed the salt and pepper squid, which was really crispy and perfectly seasoned.
Parking was a little difficult for our first time there, but once you know that they have 3 reserved detached parking lots, it's not too hard. There's a small lot next to the building, but if you continue north, you'll see signs for Hong Kong Palace on the same side of El Camino after the light. The addresses are 400 El Camino, 450 El Camino, and 460 El Camino, the last two are past the MQ restaurant.
This is a huge 3 story restaurant, with dining on the first and third floors and private rooms on the second floor, with an elevator option to get to each floor.
Parking: 3 detached parking lots further north on El Camino
Atmosphere: 5
Food: 5
Service: 5
Hon Chan
Authentic high quality dim sum and other Chinese dishes. Clean spacious and beautifully appointed setting. We were there early afternoon and there were still plenty of customers. We definitely plan to go back again and again.
My family and I enjoyed our experience here! The dim sum was very tasty and authentic, just what we'd expect from traditional Hong Kong flavors.
The Pork & Shrimp Siu Mai and Shrimp Dumplings (Ha Gaau) were delicious, with the Egg Tarts a "must have". The Custard Piglet Buns were also creative and yummy
I highly recommend this place!
Wheelchair accessibility: There is an elevator on premise
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Roast Duck, XO Turnip Cakes, Dim Sum, Sesame Ball, HK Style Fried Rice, Steamed Meatball
Ellen Wen
The restaurant is spacious, clean and comfortable. The waiters are very welcoming to every customer. The kitchen’s secret food is unique. 100% delicious and delicious. Make customers feel memorable. good. Great. ????????????
Atmosphere: 5
Food: 5
Service: 5
DR
Good foods, staff were very very helpful and friendly.
Jerry Wong
Overview: Chinese Food...family style.
Meal/Time: Dinner Sat 5/11 @ 1806 Party size: 9 Seated: 1806 Ordered: 1810 First ordered item arrived: 1815
Decor/Atmosphere: 2 floors of dining. Looks like the banquet rooms are upstairs.
Parking: there is a small lot next to the restaurant, but if you continue down El Camino there is a dedicated larger parking lot right across the street at the corner. It is marked for Hong Kong Palace Parking only.
Family style dining...meaning large tables available.
Service/ Front of the House: greeted and seated immediately.
Service/Serving Staff: helpful in describing and making suggestions. They came around and replaced dirty plates.
Food: we ordered Family style.
Crab & Fish maw soup $22.00 - very flavorful, but add some black pepper.
Steamed Chicken $32.00 - served cold with minced ginger and oil.
Peking Duck $48 for a whole duck- crispy skin. Meat is tender. I just which the skin was a bit more crispy. The buns that were served were really tiny.
Honey Walnut shrimp $22- really big shrimp. Lightly battered. Not overly sauced.
Salt and Pepper Lobster $66.00- ok... flavor is very light. Steamed then lightly floured and flash deep fried. Lobster is chopped up so you can pick what you want.
Oyster and Tofu clay pot $24.00- the oysters are dried oysters and not fresh. The Tofu is really soft. Unless you are used to dried oyster the flavor can be a bit intense.
Steamed fish $55.00 - moist. Not much flavor . They dress the fish at the table
Sautéed pea shoots with garlic $22.00 - yummy but some pieces are on the mature side so it can be a bit tough
HK Style Peking ribs $20.00 - more like sliced pork chops. Not boneless pieces. Flavor is really light.
Beef short ribs with tofu $29.99- tender braised beef with steamed broccoli. The Tofu is creamy. Very flavorful. The sauce is light and a bit peppery. This is the winner for tonight
Complimentary dessert- red bean soup with kelp. Sweet and a bit fishy tasting. Not my cup of tea.
Value: $375.15 (Tip included $67.53) total $442.68. $49.19 per person including tip and tax. Lots of food, not bad for banquet level food.
Restroom: Men's Room has 2 urinals and 1 toilet with 1 sink. The automatic hand dryer was broken at the time of my visit.
The bathroom is very roomy and very clean as Chinese Restaurant Bathrooms go.
Will I come back?: sure why not... not really bad.
Atmosphere: 3
Food: 3
Service: 4
Chrissy Chu
Bake pork Bun and Doughnuts hole is good, but not the Egg yolk pumpkin. The egg yolk pumpkin uncooked.
We got one of the private rooms upstairs.
Parking is limited. 3 handicap and another 3-4 general parking. Some spots on the street. Make sure you are traveling north on El Camino. No u-turns around here.
Food is good. We made a reservation. Suckling pig is discounted atm.
Pictures below are what we had for dinner.
Atmosphere: 5
Food: 5
Service: 5
Hong Kong Palace was 1/2 empty at 11:30am on a Tuesday. It quickly filled up. There aren't dim sum carts roaming the floor. The ordering system is marking the menu and submitting it to a staff member. There were only two people working on 25+ tables which is grossly understaffed. Customers had to refill their own tea pots, which is very odd for a dim sum restaurant. I was like, why are people walking into the kitchen with their tea pots? The waiter mis-marked our ordering sheet and some of the dim sum we ordered never came out. The first item came out after 30 minutes of waiting. The last item arrived over an hour after we ordered. So, if you have only an hour for lunch on a weekday, I can't recommend Hong Kong Palace. Most of the food tasted below average. The exception was the tofu skin rolls. My friend sudden got up and went to the washroom to throw up. He later came back and said it was rancid. The noise level was OK for a conversation over tea. The only redeeming factor of Hong Kong Palace is the menu. Some of the dim sum sounded interesting. The food is below average. The kitchen is slow and the service is abysmal. There are much better lunch places in Millbrae/Burlingame.
It has been over 4 years since the last time I had a meal here. A new owner came in a year ago and I feel like the food is way better than what it was before. Wish I was still living in the state to eat here all the time.
Coffee pork ribs were crispy with just enough sauce for a full flavor! A must order since it's so unusual. And the Honey Walnut shrimp is so hard to get right or even find any where else.
First time having the baked Pork buns. So good!
This is definitely a stop in to eat every time I come back to visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walnut Shrimp, Dim Sum
Service is so weird and made us very uncomfortable. Jenny didn't think 3 out of the 4 dishes we were trying to order were good and recommended other dishes. Ordering food was so uncomfortable, she won't stop saying the more expensive options were better. Food is overly cornstarched(see the pics for entrees others have posted). Jenny chased us down and asked about tips because I didn't tip the full suggested amount. When I didn't want to change it, she made a snarky comment. She then came out of the restaurant to stare at us. Maybe we caught her on a bad night, but omg, it's so weird.
Atmosphere: 1
Food: 1
Service: 1
My visit to this Bay Area dim sum restaurant was a disappointment.
The service was inadequate and the food was of poor quality. The steamed spare ribs had an unpleasant sour taste and the sponge cake was inconsistent in texture, with the top half being fluffy and the bottom half being hard.
To make matters worse, I accidentally bit into a small rock, which added to the overall unpleasantness of the experience. I would not recommend this restaurant to anyone.
We had a dinner with family friends at this restaurant and the food was amazing. The king crab was made three different ways, the Chilean sea bass was lightly glazed with honey and the suckling pig had juicy, crispy skin. We all left with many to-go boxes and a satisfied belly! The Caymus Cabernet Sauvignon also was a good quality red wine, very reasonably priced. I heard they are doing promotions Monday-Friday 11am-12pm half off on dim sum. I can’t wait to bring my friends to try!
Atmosphere: 5
Food: 5
Service: 5
Black sesame roll was very tasty. Nice ambiance!
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Dim Sum
We were hankering for some dim sum and we had not been to Tai Wu in Millbrae. But when we got there, it was now operated as a new restaurant named Hong Kong Palace. We thought we’d give it a try. We ordered traditional dim sum favorites: the Shiu Mai was all right. The barbecue pork was flavorful, moist, and tender the tofu skin wrap lacked some flavor although the tofu skin they used was good quality. The braised tripe with a little amount of tendon was good, tender, tasty. The Peking duck (they did not have just standard dim sum roast duck was bland and had no flavor (did they forget to marinate it before they cooked it). It was also extremely fatty. Ugh! I miss Mr. Fongs roast duck that is served at Tai Wu - lean, crispy skin, flavorful, tender meat. Not so with this new restaurant. They had a pan fried noodle with seafood. It was uber dry. Not much sauce there and had not much flavor or taste either. The pork in crispy rice mochi was good except maybe the mochi coating was a tad thick and made the pork inside it less tasty. We had the coconut red bean cake for dessert. That one was good.
I hope this is all because they’re new to the place and need time to adjust. I’d be willing to give them another chance but I think I’ll wait until a few months have passed. Maybe their cooks need to get their act together and get used to their new environment.
Parking: They have two lots available for parking on weekends (I think) on the next block.
Atmosphere: 3
Food: 3
Service: 4
Great restaurant! Food came quickly and was delicious and authentic. I especially enjoyed the salt and pepper squid, which was really crispy and perfectly seasoned.
Parking was a little difficult for our first time there, but once you know that they have 3 reserved detached parking lots, it's not too hard. There's a small lot next to the building, but if you continue north, you'll see signs for Hong Kong Palace on the same side of El Camino after the light. The addresses are 400 El Camino, 450 El Camino, and 460 El Camino, the last two are past the MQ restaurant.
This is a huge 3 story restaurant, with dining on the first and third floors and private rooms on the second floor, with an elevator option to get to each floor.
Parking: 3 detached parking lots further north on El Camino
Atmosphere: 5
Food: 5
Service: 5
Authentic high quality dim sum and other Chinese dishes. Clean spacious and beautifully appointed setting. We were there early afternoon and there were still plenty of customers. We definitely plan to go back again and again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: XO Turnip Cakes, Dim Sum
Restaurantji Recommends
My family and I enjoyed our experience here! The dim sum was very tasty and authentic, just what we'd expect from traditional Hong Kong flavors.
The Pork & Shrimp Siu Mai and Shrimp Dumplings (Ha Gaau) were delicious, with the Egg Tarts a "must have". The Custard Piglet Buns were also creative and yummy
I highly recommend this place!
Wheelchair accessibility: There is an elevator on premise
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Roast Duck, XO Turnip Cakes, Dim Sum, Sesame Ball, HK Style Fried Rice, Steamed Meatball
The restaurant is spacious, clean and comfortable. The waiters are very welcoming to every customer. The kitchen’s secret food is unique. 100% delicious and delicious. Make customers feel memorable. good. Great. ????????????
Atmosphere: 5
Food: 5
Service: 5
Good foods, staff were very very helpful and friendly.
Overview: Chinese Food...family style.
Meal/Time: Dinner Sat 5/11 @ 1806
Party size: 9
Seated: 1806
Ordered: 1810
First ordered item arrived: 1815
Decor/Atmosphere: 2 floors of dining. Looks like the banquet rooms are upstairs.
Parking: there is a small lot next to the restaurant, but if you continue down El Camino there is a dedicated larger parking lot right across the street at the corner. It is marked for Hong Kong Palace Parking only.
Family style dining...meaning large tables available.
Service/ Front of the House: greeted and seated immediately.
Service/Serving Staff: helpful in describing and making suggestions.
They came around and replaced dirty plates.
Food: we ordered Family style.
Crab & Fish maw soup $22.00 - very flavorful, but add some black pepper.
Steamed Chicken $32.00 - served cold with minced ginger and oil.
Peking Duck $48 for a whole duck- crispy skin. Meat is tender. I just which the skin was a bit more crispy. The buns that were served were really tiny.
Honey Walnut shrimp $22- really big shrimp. Lightly battered. Not overly sauced.
Salt and Pepper Lobster $66.00- ok... flavor is very light. Steamed then lightly floured and flash deep fried. Lobster is chopped up so you can pick what you want.
Oyster and Tofu clay pot $24.00- the oysters are dried oysters and not fresh. The Tofu is really soft. Unless you are used to dried oyster the flavor can be a bit intense.
Steamed fish $55.00 - moist. Not much flavor . They dress the fish at the table
Sautéed pea shoots with garlic $22.00 - yummy but some pieces are on the mature side so it can be a bit tough
HK Style Peking ribs $20.00 - more like sliced pork chops. Not boneless pieces. Flavor is really light.
Beef short ribs with tofu $29.99- tender braised beef with steamed broccoli. The Tofu is creamy. Very flavorful. The sauce is light and a bit peppery. This is the winner for tonight
Complimentary dessert- red bean soup with kelp. Sweet and a bit fishy tasting. Not my cup of tea.
Value: $375.15 (Tip included $67.53) total $442.68. $49.19 per person including tip and tax. Lots of food, not bad for banquet level food.
Restroom: Men's Room has 2 urinals and 1 toilet with 1 sink. The automatic hand dryer was broken at the time of my visit.
The bathroom is very roomy and very clean as Chinese Restaurant Bathrooms go.
Will I come back?: sure why not... not really bad.
Atmosphere: 3
Food: 3
Service: 4
Bake pork Bun and Doughnuts hole is good, but not the Egg yolk pumpkin. The egg yolk pumpkin uncooked.
Atmosphere: 3
Food: 3
Service: 4
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