I went to KFC in Millbrae and the females there are rude and disrespectful. I found green string from like a sponge in the chicken like it was mixed in with the batter. And I brought it back and the Mexican lady said ain't nothing wrong with the chicken I said look at this green stuff she said again nothing is wrong with it. I said would you eat it. No you wouldn't. Then she snatched the box of chicken and rolled her eyes at me. Then she went to get me new chicken and she went in the back and started talking in Spanish. She was talking about me and was mad she was talking to her coworkers they are all females. She didn't know I was Mexican and I understood everything she said about me. Her and her coworkers were talking about me. And the chicken she gave me was cold. I was pissed. I called the the hire up people. They didn't call me back or anything. They sent me an email saying they are giving me my money back. But I think the whole crew of females should get fired. They are very rude and disrespectful to be talking and treating a customer like how I got treated. I want something done. They all need to get fired. And someone needs to pick up the phone and call me. And I always use to go there. Not no more! Not till they get a new crew.
Atmosphere: 1
Food: 1
Service: 1
Jeff M Itoh
Had their Chicken Bowl and felt like throwing up. Too much gravy and potatoes. I would suggest you have rice instead. The chicken breading has too much salt. This is not yummy chicken, mostly high calorie and high salt breading. 🤮The only thing I liked here was the A&W, KFC one stop shop.
Atmosphere: 2
Food: 2
Service: 2
Wiliam Renoj
I love the chicken sandwich.
Atmosphere: 5
Food: 5
Service: 5
Deb Ancell
Salty & miss ordered items came out all wrong
Atmosphere: 2
Food: 1
Service: 2
Sally Johnston
Way too expensive
Atmosphere: 4
Food: 5
Service: 4
E Charles
I love their food. They have a nice variety. And unlike Subway, KFC honors coupons.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Cole Slaw, 3 PC Chicken Big Box
Lezlie Ramsey
Went thru the drive thru. Items have good flavor, but had obviously been under a heating lamp. Ask for things to be extra crispy. Chocolate shake and root beer floats were excellent. Staff were friendly.
Atmosphere: 3
Food: 3
Service: 4
Georgie Marianne
The one who's taking the order has language problem, he cannot be understood and speaks over the customers
Becca Boo
I don’t know what’s happened to the post KFC owners. But I miss them!! The new owners can’t get your pre-orders online, right. I ordered Crispy CHICKEN. Breast and wings. Mash potatoes, Cole slaw, drinks. Smh I didn’t want original. It’s why you order ahead. Now purposely asking it’ll be 25 to 30 min! I just said. “I will wait.” This KFC has gotten too expensive and the service is completely, crap and has gone, downhill. Sad.
KFC— Better fix your service at this place.
I really miss the girl that was a one Girl show. Greeted you with smiles! Always, fast. Her cook had chicken on hand. Ready to go! I don’t recall ever having to wait! And super, sweet. Always knew all her regular customers and their orders. That she could always up-sale me!
Covid really messed things up. ://
From now on going to the one in South San Francisco, SF. Get your orders right and a Taco Bell. They’re much friendlier and fast!
Funny how. Getting ppl to raise their ratings. Terrible service here. lol
Vegetarian options: Corn Mash Potato or wedges Cole slaw.
Bright, airy store location in Millbrae. Co-located with a A&W Root Beer chain, the interior is clean, and the staff was friendly and efficient. Large free parking lot makes it easy to park, and there is also a drive-thru lane. Fried chicken is comparable to other KFCs.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Andrew Kingsbury
Chicken was hard as a rock and there was no hot honey. Just dry, hard chicken on a bun with one cucumber slice. Gave me a stomach ache for going on 12 hours now. You could not pay me to eat that again, it is no wonder it was 2 for $7. The Pepto you need after costs more than the meal.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Mike's Hot Honey Chicken Sandwich
Janneth Veliz
Customer service 💯 Delicious food 💯 The only bad thing is the bathroom was too dirty😖 horrible Outside of that, everything 💯 improve the bathroom service 🚽🤯
Atmosphere: 5
Food: 5
Service: 5
KEVIN THOMPSON
8pm and they only have original chicken brest??? Who is in charge?
Atmosphere: 1
Food: 1
Service: 1
Mike Barlow
Placed a order on line, order was ready when I got there,bag was sealed, when I got home ,found out order was wrong and missing items, went back next day, manager refused to make it right,she told me that they double check the orders and I was lying, refused to give me her name, and told me to leave and have a nice day.place is always empty, you would think they could get order right ,since there not busy
I went to KFC in Millbrae and the females there are rude and disrespectful. I found green string from like a sponge in the chicken like it was mixed in with the batter. And I brought it back and the Mexican lady said ain't nothing wrong with the chicken I said look at this green stuff she said again nothing is wrong with it. I said would you eat it. No you wouldn't. Then she snatched the box of chicken and rolled her eyes at me. Then she went to get me new chicken and she went in the back and started talking in Spanish. She was talking about me and was mad she was talking to her coworkers they are all females. She didn't know I was Mexican and I understood everything she said about me. Her and her coworkers were talking about me. And the chicken she gave me was cold. I was pissed. I called the the hire up people. They didn't call me back or anything. They sent me an email saying they are giving me my money back. But I think the whole crew of females should get fired. They are very rude and disrespectful to be talking and treating a customer like how I got treated. I want something done. They all need to get fired. And someone needs to pick up the phone and call me. And I always use to go there. Not no more! Not till they get a new crew.
Atmosphere: 1
Food: 1
Service: 1
Had their Chicken Bowl and felt like throwing up. Too much gravy and potatoes. I would suggest you have rice instead. The chicken breading has too much salt. This is not yummy chicken, mostly high calorie and high salt breading. 🤮The only thing I liked here was the A&W, KFC one stop shop.
Atmosphere: 2
Food: 2
Service: 2
I love the chicken sandwich.
Atmosphere: 5
Food: 5
Service: 5
Salty & miss ordered items came out all wrong
Atmosphere: 2
Food: 1
Service: 2
Way too expensive
Atmosphere: 4
Food: 5
Service: 4
I love their food. They have a nice variety. And unlike Subway, KFC honors coupons.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy, Cole Slaw, 3 PC Chicken Big Box
Went thru the drive thru. Items have good flavor, but had obviously been under a heating lamp. Ask for things to be extra crispy. Chocolate shake and root beer floats were excellent. Staff were friendly.
Atmosphere: 3
Food: 3
Service: 4
The one who's taking the order has language problem, he cannot be understood and speaks over the customers
I don’t know what’s happened to the post KFC owners. But I miss them!!
The new owners can’t get your pre-orders online, right. I ordered Crispy CHICKEN. Breast and wings. Mash potatoes, Cole slaw, drinks. Smh I didn’t want original. It’s why you order ahead. Now purposely asking it’ll be 25 to 30 min!
I just said. “I will wait.” This KFC has gotten too expensive and the service is completely, crap and has gone, downhill. Sad.
KFC— Better fix your service at this place.
I really miss the girl that was a one Girl show. Greeted you with smiles! Always, fast. Her cook had chicken on hand. Ready to go! I don’t recall ever having to wait! And super, sweet. Always knew all her regular customers and their orders. That she could always up-sale me!
Covid really messed things up. ://
From now on going to the one in South San Francisco, SF. Get your orders right and a Taco Bell. They’re much friendlier and fast!
Funny how. Getting ppl to raise their ratings. Terrible service here. lol
Vegetarian options: Corn
Mash Potato or wedges
Cole slaw.
Kid-friendliness: Yes Kid meals
Wheelchair accessibility: Yes—
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Great deals on Tuesdays! Highly recommended.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Bright, airy store location in Millbrae. Co-located with a A&W Root Beer chain, the interior is clean, and the staff was friendly and efficient. Large free parking lot makes it easy to park, and there is also a drive-thru lane. Fried chicken is comparable to other KFCs.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Chicken was hard as a rock and there was no hot honey. Just dry, hard chicken on a bun with one cucumber slice. Gave me a stomach ache for going on 12 hours now. You could not pay me to eat that again, it is no wonder it was 2 for $7. The Pepto you need after costs more than the meal.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Mike's Hot Honey Chicken Sandwich
Customer service 💯
Delicious food 💯
The only bad thing is the bathroom was too dirty😖 horrible
Outside of that, everything 💯 improve the bathroom service 🚽🤯
Atmosphere: 5
Food: 5
Service: 5
8pm and they only have original chicken brest??? Who is in charge?
Atmosphere: 1
Food: 1
Service: 1
Placed a order on line, order was ready when I got there,bag was sealed, when I got home ,found out order was wrong and missing items, went back next day, manager refused to make it right,she told me that they double check the orders and I was lying, refused to give me her name, and told me to leave and have a nice day.place is always empty, you would think they could get order right ,since there not busy
Atmosphere: 2
Food: 1
Service: 1
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