Starbucks

513 Broadway, Millbrae
(650) 692-9567

Recent Reviews

Sort by
Robert Usedom

Very clean store, drink came out pretty fast since they were not that busy. But the attitude and vibe was terrible. Nobody walking in got greeted, drinks were placed on counter without calling out names, stood at counter for 6 mins before I could ask for a straw, and the reply I got when I asked was yup.
If ypu hate your job leave.... starbucks is a fun place to work and I have made some great friends.

Atmosphere: 5

Food: 5

Service: 1

Ricky of SF

Favorite spot for ☕️. Friendly staff and attentive.

Atmosphere: 5

Food: 4

Service: 5

Michelle

Coffee was perfect this morning. Nothing better than that first sip of the day. The staff was super friendly and helpful with my to go order. Thanks SBucks team.

Atmosphere: 5

Food: 5

Service: 5

Michelle White

Coffee was perfect this morning. Nothing better than that first sip of the day. The staff was super friendly and helpful with my to go order. Thanks SBucks team.

Atmosphere: 5

Food: 5

Service: 5

Ric Ya

This place was good except for them playing some loud polka music. Distracting. Kinda expected it to be more classy, like Jazz. Yes, I get it, ur Mexican. 🤣 good for u, I guess... 🤣

Atmosphere: 3

Food: 5

Service: 5

Hamed jalal

It was one of my favorite place, in last two times when I ordered my coffee its test like hot water, I am always giving tip to them
I think professional staff is imported then a new building.

Rovie Justine Sese

I really love My iced matcha latte with strawberry foam and I always get less ice because I want more matcha than ice. Today I ordered the same thing Venti Iced matcha latte with strawberry foam and I noticed when I got out of the store the young lady gave me half venti cup of my drink. Next time I go there I will not let her do my drink ever again. (Respectfully) The same girl messed up two other drinks I’ve ordered in the past as well.

Scott Otte

This used to be a nice Starbucks to meet a friend. Now they have no indoor seating. RIP chill

Atmosphere: 1

Food: 3

Service: 3

Moe Issa

Too bad

Atmosphere: 1

Food: 1

Service: 1

Dave L

Only 3 customers but they had so many to go and pick up orders that I waited almost 15 minutes for my one drink.

Atmosphere: 3

Food: 4

Service: 1

Aaron

Waited for 1 hour for ice waterThey did not give me my ice water

Atmosphere: 2

Food: 3

Service: 1

Surasak Chanaudompassorn

Buy one get one free

Atmosphere: 5

Food: 5

Service: 5

Nicole Baglieri

Went in on a rainy day and grabbed a snack and ate inside, I had asked a worker if they do pup cups and he said yes so I decided to wait until I was going to leave to get some for the pups so they don't melt. I go back to the front and this lady very rudely says that the dogs need to be present to get it. Emphasis on rainy day. No way to bring 3 dogs out of the car on a rainy day just to prove it? Not sure what this lady thought I needed a small cup of whip cream for. I asked to speak to the other worker I spoke to earlier and she refused saying she was one of the supervisors. Well as a supervisor she should know good customer service but I guess not. Also saw her snap at a customer who was waiting for her order and gave her so much attitude telling her "well if it was ready it would be here." She needs some customer service training stat. Too bad I didn't catch her name. Awful service...

Service: 1

Dave Wang

A bit disappointed...Ordered a trenta Strawberry Acai Lemonade online today with no ice and paid with stars. But when I picked up the order, it was only filled to 80% of the cup. The batista cited the recent policy change to charge extra for no ice and refused to fill it. I'm aware of this policy, but I redeemed stars so it still would've been free and I would have accepted the extra charge if there was a way to do it from mobile ordering.While I appreciate being able to redeem stars for complementary drinks, it casted a shadow.

Atmosphere: 3

Food: 4

Service: 3

Amanda

Customer service is always 10/10 here. Love this Starbucks!

Loading...