Cinnabon

175 Great Mall Dr, Milpitas
(669) 326-3880

Recent Reviews

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Alex K

Best cinnamon rolls !

Atmosphere: 5

Food: 5

Service: 5

Lily Vladimirovna

WOW. Just WOW.

This was hands down one of the BEST Cinnabon experiences I’ve ever had. The PecanBon was absolutely incredible — warm, soft, perfectly baked, and overflowing with rich, toasted pecans. Every bite was perfection.

The staff were incredibly kind, the place was spotless, and everything was done with such care. You can tell this location takes pride in what they serve.

It wasn’t just a treat — it was a full-on moment of joy. Thank you for making something so simple feel so special. ✨

And just in case anyone doubts how exceptional this place is — I’m attaching a comparison photo from another mall. The difference speaks for itself.

Atmosphere: 5

Food: 5

Service: 5

Игорь Евус

Review for Cinnabon (Great Mall):

I’d like to thank the team at Cinnabon in Great Mall for the great service and delicious Caramel Pecanbon. They always add a generous amount of pecans, which makes the flavor rich and satisfying.

The service is also very friendly and professional — the staff are polite and attentive. It’s clear that they care about cleanliness: windows are being wiped down, the place is kept clean, and everyone is wearing gloves while working. That really inspires confidence.

Honestly, it’s a pleasure to visit this location. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Dan Kim

It's what you expect.
Over priced for sure but if your craving it then it's there. To be fair it taste fine.

Atmosphere: 5

Food: 4

Service: 5

Victor Sanchez

They give you incomplete orders when you order online

Stefan Sohns

Yummy Cinnamon Rolls. Heat them up before eating to get the full experience.

Atmosphere: 3

Food: 4

Service: 4

rocky revuu

Been here twice, I redeemed some shake recently with my Cinnabon points but they don’t it same way as regular order. I wish they treat all same, the points came from actual purchase in first place.Anyways lower your prices, they are damn high for a dessert shop !!!

R

As far as I'm concerned cinnabons never have enough icing so I always order extra. When I saw the guy didn't charge me I asked again for the extra icing he assured me 'yeah I got it' and I didn't think twice.I come home to eat my cinnamon roll and I didn't get the extra icing. Super weird and just annoying because I asked for it twice. I'm not sure what he thought I was asking for but definitely check your order to make sure it's right. I usually check my bag after getting food but I assumed (after asking twice) that I would have gotten it but that's on me I guess ?‍?

Snigdha Agarwal

Pretty okayish double chocolate mocha drink. Had way too much ice.

Ava Spencer

So I went to cinnabon and I bought a churro when I took a bite it was still doughy this is very aggravating I could get sick!

Truth Integrity

Jesus and Anthony are the best! They work so hard and this is my favorite location. They keep their baked goods new and fresh and they truly value integrity and great business ethic at this location!

buzz bryan

Need more lifegiving Cinnabon

Akif Talha Serttürk

Warm and soft cinnamon rolls! The best comfort food ever.

Jason & Barbara Neu

Cinnabon is always good!

Monica Ramirez

Bought a six pack of cinnamon rolls today … all of them were raw in the middle . Waste of 20+ dollars .

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