McDonald's

1854 N Milpitas Blvd, Milpitas
(408) 945-6466

Recent Reviews

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banu teja K.E.

Very fast service

Atmosphere: 5

Food: 5

Service: 5

tgfererer

It’s McDonald’s that serves fast. Also they have a good deal on the app to get large fries by just buying a drink

Food: 5

Service: 5

Kaushal Verkey

Everything was good, but my order was not complete, which was very disappointing.

Atmosphere: 4

Food: 4

Service: 3

Alexis Galindez

I was working pretty hard today in my backyard painting my fence and decided to reward myself with McDonald’s afterward. It’s about 10:40 when I place my mobile order, and only the drive-thru option for pickup is available. I’m currently a minor, and the only source of transportation I have is an e-bike, so I come through the drive-thru to pick up my order. I ask for my food—even though I’m aware I’m not allowed to go through the drive-thru on a bike—and politely ask if I can come to the front to pick it up instead. They disregard everything I say and stop responding altogether after I kindly make the request to pick up my $20 order at the front. As I type this, I’m currently waiting by the door, and it has been about 15 minutes. I ended up having to call my father to come through the drive-thru just to get my food. Trying to pick up an order from a fast food restaurant shouldn’t be this hard.
UPDATE: It is now 12:00 and I was waiting outside their door until the manager came out. While I was waiting the employees ignored me, ate some of the fries from my order and threw them away but the rest of my food I believe the employees took home since I saw them bag up left over food. When my father tried to pick up the order they just ignored him and tuned off the speaker phone. After the manager came out I asked if they were just gonna keep ignoring me while I was standing at the door, and when I had asked about my order they said I had came too late to pick it up. Keep in mind I placed my order at 10:30 and came at 10:35. They also continued to serve the rest of the customers coming through the drive through after I left the drive through. Tomorrow I will come 40 minutes before they stop serving breakfast because apparently half an hour is too late. I will also try to contact them from the official website. Genuinely don’t ever wanna come back to this restaurant and this the WORST experience I have EVER had.

Atmosphere: 1

Food: 5

Service: 1

S S (無月)

I had a negative experience at this McDonald's, largely due to an older gentleman with glasses working at the front counter. He consistently behaves in a cocky and rude manner towards customers.
Today, I attempted to redeem a 'buy one get one free' McChicken offer that I received after completing a survey. However, the same employee who took my order insisted that the BOGO promotion meant 'buy one, get the second for one dollar.' I later clarified with a younger employee who confirmed that the offer from the survey is indeed 'buy one get one free.'
I'm quite upset that the older employee not only made a mistake regarding the promotion but also insisted that I was wrong. I ended up requesting a refund to get the correct price. This was an absolutely horrible dine-in experience. To top it off, the drink I ordered tasted bland, with an excessive amount of water and very little flavor.

Atmosphere: 2

Food: 2

Service: 1

Red M \u0026 M

Poor service from management and customer service is horrible both via phone and online. Add an issue provided proof and they wouldn't respond So it was too late So It didn't get resolved.

Dyane The rock

Outstanding speed for any mcdonald, in 30 seconds for a meal deal. Also very attentive staff, not like other locations. New manager is very good.

Atmosphere: 5

Food: 5

Service: 5

Shane Hao

Ordered a double quarter pounder through the app, picked it up for takeout and when I opened it later I found out they only gave me a single patty. Not the first time this has happened and I'm quite tired and disappointed of such simple service failures.

Atmosphere: 3

Food: 1

Service: 1

Фатима Шевкарова

I live nearby and decided to try dinner at this establishment. Unfortunately, my experience was extremely disappointing. The sandwich I ordered was the worst I’ve ever had; with just one bite, it was clear that it had been spoiled for quite some time. The cutlet, in particular, had an unmistakably stale flavor, as if it had been left out for several days. I won’t be returning here again.

Atmosphere: 5

Food: 1

Service: 5

Preston Brown

They actually mix the McFlurry here!

Service: 5

German Dominguez

I was waiting for 20 minutes until the front, trying to order food in the counter. I waved and called out to employees to just be ignored.

I left the store after waiting 20 minutes and not being helped to place my order. Would never come back, and i suggest you do the same. Staff were dismissive and ignored my requests.

Atmosphere: 1

Food: 2

Service: 1

Esfandiar Bandari

Suicidal meal, if you ask me.

Atmosphere: 1

Food: 2

Service: 4

Kathleen Hsu

Fast food

Aman

Latte machine has been broken for weeks and the kiosk inside let me order it and then I waited for 5 minutes and then asked for my order and then someone told me that the machine is broken. So I was hoping that somebody would tell me that the machine is broken when I place the order or the machine should not have let me place the order in the first place. Especially since the machine has been broken. The Latin machine has been broken for a really long time

Atmosphere: 1

Food: 1

Service: 1

Joe Lopez

I am rating this McDonald’s establishment four stars. As a franchise, prices may be slightly inflated. Some staff members are not knowledgeable about the menu.

For instance, I requested a snack-sized Oreo McFlurry through the drive-thru, but the representative informed me that they were no longer available, even when they were.

The food quality is satisfactory, and the overall service is commendable.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Pancake, Fries, Strawberry & Crème Pie, Spicy Mcnuggets, Quarter Pounder Hamburger, Big Mac, Mcflurry with M&M's Candies, Egg Mcmuffin

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