Olive Garden Italian Restaurant
1350 Great Mall Dr, Milpitas
(408) 935-8176
Recent Reviews
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I’m very selective about giving one-star reviews, but there is a genuine reason for this rating.
We came here tonight after the game. Although it was late and I understand we arrived close to closing, our waitress was still friendly, attentive, and amazing, and this review has nothing to do with her. That said, we did feel rushed through the meal, which I understand given the timing, but again, she handled it professionally.
What was truly concerning was how quickly the food arrived. Our meals came literally within three minutes of placing the order. We ordered items such as steak and sausage, and there is no reasonable or safe way for those types of foods to be properly cooked, plated, and served in that amount of time.
In addition, food should be paced appropriately, appetizers and soup should come out first, followed by entrées, not all at once and certainly not within minutes of ordering. This points to a serious lack of proper management and kitchen oversight, not a service issue.
For context, we dine at Olive Garden at least six times a month and consistently have great experiences. This was an out-of-town location for us and did not meet the standards we are accustomed to. We would rather be ignored for awhile than rushed as we were. At this point, I can only hope we do not wake up feeling sick in the morning from the sausage as I’m really not sure how sausage can be cooked so quickly. Personally we would not come to this location again.
Atmosphere: 3
Food: 1
Service: 2
Price to Quality does not equate.
Lacks flavor.
Atmosphere: 2
Food: 1
Service: 2
Karla our server waa awesome.
Atmosphere: 5
Food: 5
Service: 5
Absolutely fantastic service from our incredibly attentive server for our large group. She made the experience even more memorable. If this is indicative of the service given at this restaurant, we will return.
Atmosphere: 4
Food: 4
Service: 5
Hostess called us twice that our table was ready but told us to go back to the waiting area. The waiter forgot about 2 of our drink orders. The new steak Alfredo tasted weird. Will not order that again. Bread sticks were great. Over priced as it is everywhere.
Atmosphere: 3
Food: 2
Service: 2
Celebrated my friend's birthday here. Initially we were a party of 4 but later some friends decided to give a surprise and joined in.. The staff here was really accommodating and they let us change the table so everyone can sit together and celebrate our friend.
Generous portions and tasty food.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service, everything was great!!
Atmosphere: 5
Food: 5
Service: 5
Amazing Service at Olive Garden!
Had a great experience at Olive Garden thanks to our wonderful server, Fatima! She was super friendly, attentive, and made us feel right at home. The food was delicious, and Fatima’s service truly made the visit special. Highly recommend asking for her!
Atmosphere: 5
Food: 5
Service: 5
Wanted to say that Tai was so sweet and really made our day!
Atmosphere: 5
Food: 5
Service: 5
If you will have a Joseph as a server so you are so luckyhe's is very professional
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
karla was actually the nicest ever and gave consistent service!
Atmosphere: 5
Food: 4
Service: 5
Good service, salad and bread stick couldn’t go wrong!
Atmosphere: 5
Food: 5
Service: 5
Food was okay but it’s a little heavy that before in my opinion. The salad was good but a little over seasoning, but overall an enjoyable meal.
Atmosphere: 4
Food: 4
Service: 4
We had an awesome experience dining at Olive Garden in Milpitas. Julie our server ensured that our order was correct, repeated it back. Kept a steady supply of bread sticks with never ending bowl of marinara or Alfredo sauce (extra cost), salad was fresh with correct amount of dressing. Soup was piping hot and so was our food too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Minestrone Soup, House Salad, Never Ending Dipping Sauces for Breadsticks, Fettuccine, Five Cheese Ziti Al Forno, Eggplant Parmesan
Olive garden is great, love bringing family and friends here, friendly people,good food and great service
Atmosphere: 5
Food: 5
Service: 5
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