Literally a 50/50 experience. Sometimes the food is great sometimes its wrong and practically inedible. Sometimes the customer service is good (the head manager is excellent and he's always been good to work with) and other times they behave in such cringy and unprofessional ways. Definitely a toss up on the experience you're going to have.
Atmosphere: 2
Food: 3
Service: 2
Stephanie A.
I ordered delivery on the website on 7/11/25 and once I placed my order I did not receive a confirmation email. I checked my credit card to make sure it was charged and it was at this point no email updates on the order . I had ordered the pizza for my coworkers and I for lunch. I called to check on update of pizza and automated call said they could not find my pizza with my phone number so they had me speak to and employee. At this point I was so confused on what was happening with my order since I had left a 7.00 tip for delivery. I called and male said my order was for pick up ? ( no email no update on my order) I was so confused on why it asked for a tip? What a scam “ my email update came in after the fact and clearly shows it was for delivery. Pizza was not what I expected. Please double check your orders.
Food: 3
Service: 1
Mathew Swanson
Their bread sticks are pretty good
Atmosphere: 4
Food: 4
Service: 4
akai vh
The food is good. But the service is slow, looks like only 2 people work there and you have to wait for some time until they attend you.
Atmosphere: 4
Food: 4
Service: 4
Malajah Steel
This company absolutely sucks and needs to be shut down immediately. Management communication skills are terrible, I do not recommend the food also they got my order completely wrong and I had almost no toppings on my pizza.
Zero stars! Ordered $40 in Pizza, they used Door dash to deliver. They did not deliver it! I called the store, I called door dash, I called the driver, no one has answered.
Atmosphere: 1
Food: 1
Service: 1
Spider Events
The food was great as usual but the prices have risen.
Atmosphere: 4
Food: 5
Service: 5
Matt T.
Ok, pizza. If you call to order, it's a call center or a contractor who answers the phone and not the actual store. When you call to order or if you have a problem, ask to speak to the store directly, and they will transfer you. Call center was basically useless for me, and i had to go down to the store to resolve my issue. They informed me that's its a call center and that it causes problems for them. They told me to always ask to be transferred to the store and not deal with the call center. Passing this info on in case anyone else has problems with their order. The staff at this location were friendly and professional. The problem is with the call center.
I ordered online during the free pan pizza promo. I ordered the pasta and garlic bread, then got the free pizza. I added 1 extra sauce each for marinara and ranch, it said it was an add'l $1.05 each but when I checked out it charged me $2.05 for each. It already took forever to order online so I just left it because I had to go. When I picked it up, manager was trying to explain the glitch to me but still, that's wrong that the price doesn't reflect what's stated online. I felt like they added the charges to make up for the free pizza... Thinking that I'd only get 1 of each sauce, when I got home I ended getting two of each. Oh well...
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Marinara, Breadsticks
Jorge Duke
THE BEST SERVICE STORE IN MILPITAS, with Denis the manager
Literally a 50/50 experience. Sometimes the food is great sometimes its wrong and practically inedible. Sometimes the customer service is good (the head manager is excellent and he's always been good to work with) and other times they behave in such cringy and unprofessional ways. Definitely a toss up on the experience you're going to have.
Atmosphere: 2
Food: 3
Service: 2
I ordered delivery on the website on 7/11/25 and once I placed my order I did not receive a confirmation email. I checked my credit card to make sure it was charged and it was at this point no email updates on the order . I had ordered the pizza for my coworkers and I for lunch. I called to check on update of pizza and automated call said they could not find my pizza with my phone number so they had me speak to and employee. At this point I was so confused on what was happening with my order since I had left a 7.00 tip for delivery. I called and male said my order was for pick up ? ( no email no update on my order) I was so confused on why it asked for a tip? What a scam “ my email update came in after the fact and clearly shows it was for delivery. Pizza was not what I expected. Please double check your orders.
Food: 3
Service: 1
Their bread sticks are pretty good
Atmosphere: 4
Food: 4
Service: 4
The food is good. But the service is slow, looks like only 2 people work there and you have to wait for some time until they attend you.
Atmosphere: 4
Food: 4
Service: 4
This company absolutely sucks and needs to be shut down immediately. Management communication skills are terrible, I do not recommend the food also they got my order completely wrong and I had almost no toppings on my pizza.
Atmosphere: 1
Food: 1
Service: 1
The service was quick, efficient and thoughtful.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Half Pepperoni Half Cheese Stuffed Crust
Pretty decent pizza especially for price
Food: 4
Service: 5
Zero stars! Ordered $40 in Pizza, they used Door dash to deliver. They did not deliver it! I called the store, I called door dash, I called the driver, no one has answered.
Atmosphere: 1
Food: 1
Service: 1
The food was great as usual but the prices have risen.
Atmosphere: 4
Food: 5
Service: 5
Ok, pizza. If you call to order, it's a call center or a contractor who answers the phone and not the actual store. When you call to order or if you have a problem, ask to speak to the store directly, and they will transfer you. Call center was basically useless for me, and i had to go down to the store to resolve my issue. They informed me that's its a call center and that it causes problems for them. They told me to always ask to be transferred to the store and not deal with the call center. Passing this info on in case anyone else has problems with their order. The staff at this location were friendly and professional. The problem is with the call center.
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
Clean
Vegetarian options: Vegie pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Pepperoni Half Cheese Stuffed Crust
Not much space. But better place to take food out. Pizza Hut as same as quality pizzas.
Parking: This is a building complex so easy to find parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Chicken Pizza, Tavern Spicy Chicken Sausage Pizza
I ordered online during the free pan pizza promo. I ordered the pasta and garlic bread, then got the free pizza. I added 1 extra sauce each for marinara and ranch, it said it was an add'l $1.05 each but when I checked out it charged me $2.05 for each. It already took forever to order online so I just left it because I had to go. When I picked it up, manager was trying to explain the glitch to me but still, that's wrong that the price doesn't reflect what's stated online. I felt like they added the charges to make up for the free pizza... Thinking that I'd only get 1 of each sauce, when I got home I ended getting two of each. Oh well...
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Marinara, Breadsticks
THE BEST SERVICE STORE IN MILPITAS, with Denis the manager
No dine in options but pizza was great!
Atmosphere: 3
Food: 5
Service: 4
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