This complaint is about the visibly male manager who was on duty on March 14, 2025, around 2:45 PM Pacific Time.
I walk in, set up my laptop, get on the phone. The manager needed less time than it took for the call to connect to be onto me and demand I make a purchase to use the premises. Approx. ten minutes later, and I am in the middle of the phone call: he comes back and insistently places the same demand. Uncouth, beyond inconvenient, and completely unnecessary. I reply, interrupting myself to the person on the phone with me, that I will be right with them to place my order. I was thinking of getting an iced coffee. As the phone call concludes, I take stock of what just happened. I change my mind. So, I ask for the manager on duty, realizing he’s the same person as the one who was unrefined in addressing a person on the phone, and calmly ask him for the corporate phone number to make a complaint. I therefore call Starbucks corporate’s 1-800 number, select the option to speak in Canadian French, and leave. The manager successfully obtained what he truly wanted from the moment he saw me walk into the store: to have me leave.
It’s obvious my kind of people (French speakers with Caucasian origins) are unwelcome at this Starbucks location. This fact can be explained by the politics currently prevailing in California.
Atmosphere: 1
Food: 3
Service: 1
Halimah Scott
This place refuses to allow you to use the restroom before purchase. I'll take my money elsewhere.
pinoy pogi
wrong size lost order
Olya Anoshina
Waiting times here are enormous, even though it's empty inside
Atmosphere: 4
Food: 3
Service: 1
May Vu
New matcha taste very bad,and they charge for extra matcha,I drinks every day other store don’t charge for extra.
Service: 2
Opinion Worth a Thought
I like the different types of seating arrangement for different purposes. Employees I've encountered with at this store are always friendly
Atmosphere: 4
Food: 4
Service: 4
Charles McIntyre
Great
Atmosphere: 5
Food: 5
Service: 5
Marcus Wiggins
This is on of my favorite all time stores. As many cafes fall to a grab and go approach this is one of the LAST functioning stores. Has a drive through as well
Atmosphere: 4
Service: 4
Nicole Cortez
Great spot and right off the freeway. Never too long of a wait no matter how many cars are in the drive through.
Atmosphere: 5
Food: 5
Service: 5
Juan Estrada
Just stop for a nice cup of coffee Place was very nice.
This complaint is about the visibly male manager who was on duty on March 14, 2025, around 2:45 PM Pacific Time.
I walk in, set up my laptop, get on the phone.
The manager needed less time than it took for the call to connect to be onto me and demand I make a purchase to use the premises.
Approx. ten minutes later, and I am in the middle of the phone call: he comes back and insistently places the same demand.
Uncouth, beyond inconvenient, and completely unnecessary. I reply, interrupting myself to the person on the phone with me, that I will be right with them to place my order. I was thinking of getting an iced coffee.
As the phone call concludes, I take stock of what just happened. I change my mind.
So, I ask for the manager on duty, realizing he’s the same person as the one who was unrefined in addressing a person on the phone, and calmly ask him for the corporate phone number to make a complaint.
I therefore call Starbucks corporate’s 1-800 number, select the option to speak in Canadian French, and leave.
The manager successfully obtained what he truly wanted from the moment he saw me walk into the store: to have me leave.
It’s obvious my kind of people (French speakers with Caucasian origins) are unwelcome at this Starbucks location. This fact can be explained by the politics currently prevailing in California.
Atmosphere: 1
Food: 3
Service: 1
This place refuses to allow you to use the restroom before purchase. I'll take my money elsewhere.
wrong size
lost order
Waiting times here are enormous, even though it's empty inside
Atmosphere: 4
Food: 3
Service: 1
New matcha taste very bad,and they charge for extra matcha,I drinks every day other store don’t charge for extra.
Service: 2
I like the different types of seating arrangement for different purposes. Employees I've encountered with at this store are always friendly
Atmosphere: 4
Food: 4
Service: 4
Great
Atmosphere: 5
Food: 5
Service: 5
This is on of my favorite all time stores. As many cafes fall to a grab and go approach this is one of the LAST functioning stores. Has a drive through as well
Atmosphere: 4
Service: 4
Great spot and right off the freeway. Never too long of a wait no matter how many cars are in the drive through.
Atmosphere: 5
Food: 5
Service: 5
Just stop for a nice cup of coffee
Place was very nice.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Need to up keep bathroom and floor dirty
Service is good
Atmosphere: 4
Food: 4
Service: 4
My go to drive thru place to order coffee or dragon fruit drink. They have fantastic workers who are always attentive and courteous.
Atmosphere: 5
Food: 5
Service: 5
when i went through drive thru, without asking for the tip, she charged me 5$ as gratuity
Atmosphere: 5
Food: 5
Service: 5
Plenty of room for working with a laptop. Bright (maybe too bright -- sunlight). Bathroom clean.
Atmosphere: 4
Food: 4
Service: 4
Always good service
Atmosphere: 5
Food: 5
Service: 5
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