I’ve ordered here many times, but every single time, something is missing. They’ve forgotten the whipped cream, the sriracha, the salted caramel cream I paid extra for ($1.25!), and even sugar. Despite this, I keep ordering because it’s close to my house, hoping they’ll improve—but they never do. It’s disappointing that these issues keep happening. I’d love to see better attention to detail from them because it’s frustrating to pay for something and not get what you ordered.
Food: 1
Service: 1
Matt T.
Terrible and expensive. Coffee tastes burnt
Atmosphere: 1
Food: 1
Service: 1
Edwin Mercado
Very poor , not following instructions and don’t have any patience! It looks like she doesn’t love her job!
Stephanie
Came through drive thru this morning at about 10:18 am my order was about &30.00 with breakfast egg&sausage wrap, impossible sandwich, apple crisp croissant venti pumpkin spice latte& venti pikes place coffee . Pikes place coffee lid was not put on right, coffee lid came off and spilled on my spouse. He noticed it was white water& cream ? Went back to the drive thru and drove to the window . I placed the drink on the drive thru counter and let the worker (her ) know that there is no coffee ? it is a venti cup full of water with cream . She was bothered I complained and instead of apologizing she rudely says we don’t take drinks back ? I left it on the drive thru counter cause that was rude I was not asking to take it back but placed it on the counter so she can see it was not coffee. I asked nicely if I can get a replacement pikes place coffee and she rudely said of course you are going to get a new one . she was very bothered at this point! She then continued to say the coffee beans might of not came down so it was only water ( when I was a barista at Starbucks pikes place coffee was made like a regular coffee pot and beans were for espresso machine ? like why not apologize and just have it re made? Makes me wonder why they did not look in the cup prior to putting a lid on it . ( the cup had a sticker that said venti pikes place) Worker got on her head set to explain the issue not knowing I could hear her ! ( how rude is that ?) I have never encountered an unhappy employee at a Starbucks like today ! Customers are always right when it comes to preparing what they are paying for. ( when I was a barista Starbucks it was a fun job to work for and everyone smiled and greeted the customer) I highly recommend you double check your order prior to driving off ! ( to the worker from a manager perspective I highly recommend you just apologize to the customer and just have the order re- made in reality it was not your fault but you made it a bigger problem for being rude !
Food: 5
Service: 1
Tam Le
Understanding as hard work, but this location need more training as far as management and techniques mix drink Comment with all my love and support Tam
Kelly Kim
Unkind, mean and grumpy female employee made me not want to visit Starbucks again ever!! Very unprofessional!!!
Atmosphere: 3
Food: 3
Service: 1
Gurinder Grewal
It's disappointing to see how this Starbucks location has declined over time. The long lines are frustrating, and there are frequent issues with orders being incorrect, often due to English language barriers for the employees. This location used to be great, but it's been steadily going downhill for the past year or so. We love Starbucks but try to avoid this location.
Our Blonde Vanilla Latte was missing the vanilla syrup, and when we pointed it out, the employee insisted that this drink isn’t made here.
Terrible service from the ladies who work and the coffee I ordered tastes very bad.
Food: 1
Service: 1
Isha thk
This is trending with all Starbucks locations lately. The iced brown sugar shaken oat milk espresso is supposed to be made with an espresso shot. Instead to save time, employees are adding regular brewed coffee into oat milk and serving it. It does not taste the same or even look the same. @STARBUCKS please take note.
Sashreek Rewatkar
hehehehheehe we had a power cut so we went to charge our devices. it has multiple charging points. would recommend coming here to charge your devices
Atmosphere: 5
Food: 5
Service: 5
Rachel Mccann
Slow slow slow. Inside disgusting. It's not worth the wait.
I’ve ordered here many times, but every single time, something is missing. They’ve forgotten the whipped cream, the sriracha, the salted caramel cream I paid extra for ($1.25!), and even sugar. Despite this, I keep ordering because it’s close to my house, hoping they’ll improve—but they never do. It’s disappointing that these issues keep happening. I’d love to see better attention to detail from them because it’s frustrating to pay for something and not get what you ordered.
Food: 1
Service: 1
Terrible and expensive. Coffee tastes burnt
Atmosphere: 1
Food: 1
Service: 1
Very poor , not following instructions and don’t have any patience! It looks like she doesn’t love her job!
Came through drive thru this morning at about 10:18 am my order was about &30.00 with breakfast egg&sausage wrap, impossible sandwich, apple crisp croissant venti pumpkin spice latte& venti pikes place coffee . Pikes place coffee lid was not put on right, coffee lid came off and spilled on my spouse. He noticed it was white water& cream ? Went back to the drive thru and drove to the window . I placed the drink on the drive thru counter and let the worker (her ) know that there is no coffee ? it is a venti cup full of water with cream . She was bothered I complained and instead of apologizing she rudely says we don’t take drinks back ? I left it on the drive thru counter cause that was rude I was not asking to take it back but placed it on the counter so she can see it was not coffee. I asked nicely if I can get a replacement pikes place coffee and she rudely said of course you are going to get a new one . she was very bothered at this point! She then continued to say the coffee beans might of not came down so it was only water ( when I was a barista at Starbucks pikes place coffee was made like a regular coffee pot and beans were for espresso machine ? like why not apologize and just have it re made? Makes me wonder why they did not look in the cup prior to putting a lid on it . ( the cup had a sticker that said venti pikes place) Worker got on her head set to explain the issue not knowing I could hear her ! ( how rude is that ?) I have never encountered an unhappy employee at a Starbucks like today ! Customers are always right when it comes to preparing what they are paying for. ( when I was a barista Starbucks it was a fun job to work for and everyone smiled and greeted the customer) I highly recommend you double check your order prior to driving off ! ( to the worker from a manager perspective I highly recommend you just apologize to the customer and just have the order re- made in reality it was not your fault but you made it a bigger problem for being rude !
Food: 5
Service: 1
Understanding as hard work, but this location need more training as far as management and techniques mix drink
Comment with all my love and support
Tam
Unkind, mean and grumpy female employee made me not want to visit Starbucks again ever!! Very unprofessional!!!
Atmosphere: 3
Food: 3
Service: 1
It's disappointing to see how this Starbucks location has declined over time. The long lines are frustrating, and there are frequent issues with orders being incorrect, often due to English language barriers for the employees. This location used to be great, but it's been steadily going downhill for the past year or so. We love Starbucks but try to avoid this location.
Our Blonde Vanilla Latte was missing the vanilla syrup, and when we pointed it out, the employee insisted that this drink isn’t made here.
Atmosphere: 2
Food: 5
Service: 1
Fast service and accurate orders. Thank you!
Quick, customized drink exactly what I want.
Service was not up to par for a starbucks.
Atmosphere: 4
Food: 5
Service: 2
Restaurantji Recommends
Terrible service from the ladies who work and the coffee I ordered tastes very bad.
Food: 1
Service: 1
This is trending with all Starbucks locations lately. The iced brown sugar shaken oat milk espresso is supposed to be made with an espresso shot. Instead to save time, employees are adding regular brewed coffee into oat milk and serving it. It does not taste the same or even look the same.
@STARBUCKS please take note.
hehehehheehe we had a power cut so we went to charge our devices. it has multiple charging points. would recommend coming here to charge your devices
Atmosphere: 5
Food: 5
Service: 5
Slow slow slow. Inside disgusting. It's not worth the wait.
Atmosphere: 1
Food: 1
Service: 1
Very slow
Atmosphere: 5
Food: 4
Service: 3
Loading...