I’m a regular customer but they are so miserable that denied a cup of water… they lost a regular customer over a cup of water…
Aleksandr Liakh
I never leave reviews, but this was the worst food ordering experience I’ve ever had.
I placed my order for 12:40, yet I left at 1:10 without ever receiving it. The place was packed, my order status showed “ready,” but my sub hadn’t even been started.
I waited 30 minutes—for what? I requested a refund, but the employee didn’t know how to process it. Absolutely ridiculous. They told me to wait for a manager, who had no estimated arrival time, after I had already wasted half an hour. Just unbelievable.
Atmosphere: 1
Food: 1
Service: 1
Nikhil Arora
I ordered a veggie delight foot long. Bread was very dry and it felt like they were counting every piece of veggie they aded to sandwich. It was probably the thinest Veggie delight i have ever had across subway locations around the world.
Vegetarian options: Limited options for vegetarians.
Atmosphere: 2
Food: 1
Service: 3
nishant burte
I usually order from this location when I want to have a subway. I order online and go for pickup. In the last one week, I had issues on both times that I ordered. The first time, the bread was not fresh and I couldn't even chew it properly. The second time, even after ordering a toasted sandwich, I got a cold one. I don't have time to go back and explain to the owner. That must be why they don't care about online orders.
Atmosphere: 2
Food: 2
Service: 1
Rick S
My review is based on the last 10 or so visits to this location to be fair. I frequent this place solely because it’s close to my home. The owner and some workers will definitely let you know how unhappy they are when you use a coupon. The bigger issue is that they put so little veges (I assume to compensate for accepting a coupon?) that make Subway sandwiches taste like piece of crap. When you ask for anything extra, like banana peppers, the owner will tell you (and her line never changes) “well I won’t be able to close the sandwich with all the extras.” It’s just damn banana peppers, LOL (this happens whether you pay a full price or use a coupon). Also, the app stated the order was ready at the promised time but I ended up waiting for another 10 minutes as the owner was taking extremely loud in Spanish with other Hispanic customers instead of being attentive to the order she was working on. As a first generation immigrant myself and having been a restaurant owner, the aforementioned behaviors are extremely unprofessional and not customer-service oriented.
Atmosphere: 1
Food: 1
Service: 1
Tracy Harris
The lady (mexican) that was there was not attentive at all. I ordered the #11 which has 3 meats - ham, turkey, and roast beef. The sandwich was very small and did not have much meat at all. It was not a good sandwich and the "homestyle" chicken noodles soup was not good at all. The sandwiches at TOGO'S are much better. The sandwiches at Safeway and the soup are WAY better than what was served. If you are going to remain in this business please do a better job
Atmosphere: 2
Food: 1
Service: 1
Kaustubh Kagalkar
Well maintained and clean subway with good service.
Atmosphere: 4
Food: 4
Service: 4
patti clark
got very sick eating a tuna sandwich went to the ER twice contacted the owner. She pulled the tuna and said everything was fine. No one else got sick well the tuna sandwich also had produce on it lettuce spinach tomatoes on my sandwich, so maybe that was the reason that was the only thing I ate and I got sick about an hour or two after been sick four days I have eaten subway sandwiches at least once a month for years i'll never eat there again! How
Atmosphere: 3
Food: 1
Service: 2
JERRY LIU
I came here on 11/8/23 for lunch with a group of colleagues. We ordered sandwiches, drinks, chips, and cookies. A colleague and I asked for a cup for water and we were denied water by the 2 Mexican ladies that were working there. They told us that they don't give cups for water and that we need to purchase the fountain drink or bottled water. They also have bad attitude and were extremely rude. Also, the sandwiches they made were unusually small compared to other Subways I've been to.
Atmosphere: 1
Food: 1
Service: 1
My Roots Are Rich
Came in for the hero special. Before I go on, I will tell you that I often patronize this establishment. Today I came with my husband who could not get out the car because he is just recovering from Knee surgery. She would not give him the sandwich because he was not physically in the store. She saw him sitting in handicap in front the store. I asked her why would she not accommodate a handicap person who is a regular visitor. Alma stated it was what her owner told her to do. I will never return and will tell my family and friends not to patronize.
I generally love Subway and I enjoy their sandwich a lot. But this was my worst subway experience. Even after asking multiple times, they put barely any veggies. My sandwich is less than half of the size it generally is. It tasted like I was just eating bread with
Atmosphere: 1
Food: 3
Service: 1
David Chen
I think it helps if you know some Spanish when visiting this store.
Tania Anvari
Great I love it
BradleyJay Kolander
They instructions perfectly, I prefer extra protein. Mom likes their wraps. Dad eats anything.lol friendly staff.
I’m a regular customer but they are so miserable that denied a cup of water… they lost a regular customer over a cup of water…
I never leave reviews, but this was the worst food ordering experience I’ve ever had.
I placed my order for 12:40, yet I left at 1:10 without ever receiving it. The place was packed, my order status showed “ready,” but my sub hadn’t even been started.
I waited 30 minutes—for what? I requested a refund, but the employee didn’t know how to process it. Absolutely ridiculous. They told me to wait for a manager, who had no estimated arrival time, after I had already wasted half an hour. Just unbelievable.
Atmosphere: 1
Food: 1
Service: 1
I ordered a veggie delight foot long.
Bread was very dry and it felt like they were counting every piece of veggie they aded to sandwich.
It was probably the thinest Veggie delight i have ever had across subway locations around the world.
Vegetarian options: Limited options for vegetarians.
Atmosphere: 2
Food: 1
Service: 3
I usually order from this location when I want to have a subway. I order online and go for pickup. In the last one week, I had issues on both times that I ordered.
The first time, the bread was not fresh and I couldn't even chew it properly. The second time, even after ordering a toasted sandwich, I got a cold one.
I don't have time to go back and explain to the owner. That must be why they don't care about online orders.
Atmosphere: 2
Food: 2
Service: 1
My review is based on the last 10 or so visits to this location to be fair. I frequent this place solely because it’s close to my home. The owner and some workers will definitely let you know how unhappy they are when you use a coupon. The bigger issue is that they put so little veges (I assume to compensate for accepting a coupon?) that make Subway sandwiches taste like piece of crap. When you ask for anything extra, like banana peppers, the owner will tell you (and her line never changes) “well I won’t be able to close the sandwich with all the extras.” It’s just damn banana peppers, LOL (this happens whether you pay a full price or use a coupon). Also, the app stated the order was ready at the promised time but I ended up waiting for another 10 minutes as the owner was taking extremely loud in Spanish with other Hispanic customers instead of being attentive to the order she was working on. As a first generation immigrant myself and having been a restaurant owner, the aforementioned behaviors are extremely unprofessional and not customer-service oriented.
Atmosphere: 1
Food: 1
Service: 1
The lady (mexican) that was there was not attentive at all. I ordered the #11 which has 3 meats - ham, turkey, and roast beef. The sandwich was very small and did not have much meat at all. It was not a good sandwich and the "homestyle" chicken noodles soup was not good at all. The sandwiches at TOGO'S are much better. The sandwiches at Safeway and the soup are WAY better than what was served. If you are going to remain in this business please do a better job
Atmosphere: 2
Food: 1
Service: 1
Well maintained and clean subway with good service.
Atmosphere: 4
Food: 4
Service: 4
got very sick eating a tuna sandwich went to the ER twice contacted the owner. She pulled the tuna and said everything was fine. No one else got sick well the tuna sandwich also had produce on it lettuce spinach tomatoes on my sandwich, so maybe that was the reason that was the only thing I ate and I got sick about an hour or two after been sick four days I have eaten subway sandwiches at least once a month for years i'll never eat there again! How
Atmosphere: 3
Food: 1
Service: 2
I came here on 11/8/23 for lunch with a group of colleagues. We ordered sandwiches, drinks, chips, and cookies. A colleague and I asked for a cup for water and we were denied water by the 2 Mexican ladies that were working there. They told us that they don't give cups for water and that we need to purchase the fountain drink or bottled water. They also have bad attitude and were extremely rude. Also, the sandwiches they made were unusually small compared to other Subways I've been to.
Atmosphere: 1
Food: 1
Service: 1
Came in for the hero special. Before I go on, I will tell you that I often patronize this establishment. Today I came with my husband who could not get out the car because he is just recovering from Knee surgery. She would not give him the sandwich because he was not physically in the store. She saw him sitting in handicap in front the store. I asked her why would she not accommodate a handicap person who is a regular visitor. Alma stated it was what her owner told her to do. I will never return and will tell my family and friends not to patronize.
Restaurantji Recommends
"This subway does not participate in promotions"
I generally love Subway and I enjoy their sandwich a lot. But this was my worst subway experience. Even after asking multiple times, they put barely any veggies. My sandwich is less than half of the size it generally is. It tasted like I was just eating bread with
Atmosphere: 1
Food: 3
Service: 1
I think it helps if you know some Spanish when visiting this store.
Great I love it
They instructions perfectly, I prefer extra protein. Mom likes their wraps. Dad eats anything.lol friendly staff.
Parking: easy parking.
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