First list start off by saying these people in this establishment have no clue of English and I’m a Mexican American. I can fluently speak both. Let’s clear that up. however, today I had my daughter stop in and get me a sandwich not only was this employee disrespectful and rude. She didn’t even make the sandwich as I was on the phone with my daughter telling her what I wanted she brought it home. There was hardly any meat there was hair in my food. There was no lettuce nothing of what my daughter spoke to her was in my sandwich and it was a hard as a rock and we live down the street that’s the first issue. The second issue is when I came back because my daughter Apple paid them the other lady in the front when I asked to speak to the manager she looks stunned, like she didn’t understand me. I wasn’t gonna speak Spanish cause I don’t need to you need to understand English, especially if I come in there as a paying customer, she says there’s no manager. I said OK I open my sandwich. I said there’s hair in this food and I want another sandwich made properly. This is not what I ordered so she proceeds to get on the phone and call whomever as I am taking pictures of their license, I’m taking pictures of everything that has to do with this establishment. All 99% of us can’t be wrong about this restaurant. Look at your reviews so after she hangs up the phone with whom ever she speaking to you cause I’m videotaping the whole conversation she proceeds to make my sandwich while the other girl that helped. My daughter finally comes out from the back because she was scared for whatever reason I have no clue so as she wraps up my sandwich, she tells me next time have a receipt. I said I did. I showed you my Apple Pay. She says that’s not a receipt lady you better get up to speed legal binding. Documentation is Apple Pay as I showed you and it shows your establishment the address and what I paid. !!! This place needs to be closed down and new owners need to take over. You guys pay low wages for my heritage people, but they need to understand English too not just Spanish and their customer service skills need to be impeccable. I usually go to the Eastside subway off Mckee because I never have issues there. I will never come back to this nasty nasty subway.!
Atmosphere: 1
Food: 1
Service: 1
David Jimenez
I'm in front of the store and it's 9:19 p.m. They closed the door. When the employees saw me, they went behind the kitchen to avoid serving me. Such poor service. It says it's open until 9:30 p.m.
hiya fffgg
focused on doing take out orders, garbage service never coming here again
Atmosphere: 1
Food: 2
Service: 1
Navjit Kaur
Staff was very rude Never seen this type of thing ever
sumanth reddy
Front desk service is too bad and arrogant
Atmosphere: 1
Food: 3
Service: 1
Sharath Babu Pendyala
Went there for a quick grab and came out with frustration. First they don’t even care you are there to order, busy with their own work. Burnt both my subs and when asked, no response or help in replacing it. Busy talking among themselves in Spanish and I hardly understood what they were upto. This is the only location I saw where they have a lid hiding the meat options, when asked why, again no response
Atmosphere: 3
Food: 3
Service: 2
Nok Vasquez
I like their fake meat
Atmosphere: 3
Food: 3
Service: 4
J S B
$11 for bread and very few veggies. Not worth it. Store owner seems like saving some money on vegetables ?.
Priyankaa R
The lady who served my sub was showing way too much attitude for questions. She literally charged me a $10 for 6 inch chicken salad sub for which she put like a spoon of it in my sub.
Atmosphere: 1
Food: 1
Service: 1
Presten Anderson
Good sandwiches and pretzel footlongs and fast and the ppl behind the counter were nice and cool. Small and not special atmosphere but I think there's at least 3 tables to choose from inside but hey, most of us just going for the food
Bad service, ugly way of the person who serves you, it is not our fault that she cannot understand herself in her daily life, terrible service.
Atmosphere: 1
Food: 1
Service: 1
Annapurna Sharma
This is my second time coming here. I don’t like the way they make sub. This is really expensive than other subway in Milpitas. I took only veggie deli with no veggie patty and they over charged everything. They put veggies very very less. I needed to mention on every veggie to put a bit more. It seemed I was begging for making a sub with veggies. Very annoying and unfriendly. They are just doing it for the sake of doing.l. I mostly go near able street. That place is far better and less expensive than this one. They have good customer service and friendly staff.
First list start off by saying these people in this establishment have no clue of English and I’m a Mexican American. I can fluently speak both. Let’s clear that up. however, today I had my daughter stop in and get me a sandwich not only was this employee disrespectful and rude. She didn’t even make the sandwich as I was on the phone with my daughter telling her what I wanted she brought it home. There was hardly any meat there was hair in my food. There was no lettuce nothing of what my daughter spoke to her was in my sandwich and it was a hard as a rock and we live down the street that’s the first issue. The second issue is when I came back because my daughter Apple paid them the other lady in the front when I asked to speak to the manager she looks stunned, like she didn’t understand me. I wasn’t gonna speak Spanish cause I don’t need to you need to understand English, especially if I come in there as a paying customer, she says there’s no manager. I said OK I open my sandwich. I said there’s hair in this food and I want another sandwich made properly. This is not what I ordered so she proceeds to get on the phone and call whomever as I am taking pictures of their license, I’m taking pictures of everything that has to do with this establishment. All 99% of us can’t be wrong about this restaurant. Look at your reviews so after she hangs up the phone with whom ever she speaking to you cause I’m videotaping the whole conversation she proceeds to make my sandwich while the other girl that helped. My daughter finally comes out from the back because she was scared for whatever reason I have no clue so as she wraps up my sandwich, she tells me next time have a receipt. I said I did. I showed you my Apple Pay. She says that’s not a receipt lady you better get up to speed legal binding. Documentation is Apple Pay as I showed you and it shows your establishment the address and what I paid. !!! This place needs to be closed down and new owners need to take over. You guys pay low wages for my heritage people, but they need to understand English too not just Spanish and their customer service skills need to be impeccable. I usually go to the Eastside subway off Mckee because I never have issues there. I will never come back to this nasty nasty subway.!
Atmosphere: 1
Food: 1
Service: 1
I'm in front of the store and it's 9:19 p.m. They closed the door. When the employees saw me, they went behind the kitchen to avoid serving me. Such poor service. It says it's open until 9:30 p.m.
focused on doing take out orders, garbage service never coming here again
Atmosphere: 1
Food: 2
Service: 1
Staff was very rude
Never seen this type of thing ever
Front desk service is too bad and arrogant
Atmosphere: 1
Food: 3
Service: 1
Went there for a quick grab and came out with frustration. First they don’t even care you are there to order, busy with their own work. Burnt both my subs and when asked, no response or help in replacing it. Busy talking among themselves in Spanish and I hardly understood what they were upto. This is the only location I saw where they have a lid hiding the meat options, when asked why, again no response
Atmosphere: 3
Food: 3
Service: 2
I like their fake meat
Atmosphere: 3
Food: 3
Service: 4
$11 for bread and very few veggies. Not worth it. Store owner seems like saving some money on vegetables ?.
The lady who served my sub was showing way too much attitude for questions. She literally charged me a $10 for 6 inch chicken salad sub for which she put like a spoon of it in my sub.
Atmosphere: 1
Food: 1
Service: 1
Good sandwiches and pretzel footlongs and fast and the ppl behind the counter were nice and cool. Small and not special atmosphere but I think there's at least 3 tables to choose from inside but hey, most of us just going for the food
Atmosphere: 1
Food: 4
Service: 2
Restaurantji Recommends
Nice staff great service
Atmosphere: 5
Food: 5
Service: 5
Nice staff great service
Atmosphere: 5
Food: 5
Service: 5
Nice staff great
Atmosphere: 5
Food: 5
Service: 5
Bad service, ugly way of the person who serves you, it is not our fault that she cannot understand herself in her daily life, terrible service.
Atmosphere: 1
Food: 1
Service: 1
This is my second time coming here. I don’t like the way they make sub. This is really expensive than other subway in Milpitas. I took only veggie deli with no veggie patty and they over charged everything. They put veggies very very less. I needed to mention on every veggie to put a bit more. It seemed I was begging for making a sub with veggies. Very annoying and unfriendly. They are just doing it for the sake of doing.l. I mostly go near able street. That place is far better and less expensive than this one. They have good customer service and friendly staff.
Recommended dishes: Veggie Delite
Loading...