Baskin-Robbins
22922 Los Alisos Blvd Suite S, Mission Viejo
(949) 951-2672
Recent Reviews
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If I could give it a 0 I would. As I was taking my first bite I couldn’t even scoop it properly because the texture of the ice cream was crumbly? It also tasted really bad like it had been left in a freezer for too long, but that wasn’t even the worst of it because after I took my first bite there was a hair right under the bite I’d just taken. Very disappointed I came here and spent $15 because me and my friend couldn’t even finish our ice creams.
Food: 1
Great store! I used to go here for many years. Owners are most polite and attentive persons I ever met.
I was surprised to see some negative reviews, probably people were in the very bad mood or something.
Highly recommend their cakes, they are amazing!
My kids love Wild and Reckless and Cotton Candy!
Kid-friendliness: Great for kids!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Layered Sundae, Christmas Cake, Birthday Cake
Old woman was extremely rude. Rushed my children to pick a flavor and then very argumentative and aggressive about the size of cup. Afterwards, she decided to choose the toppings for my kids ( I guess they were taking too long…)! She almost wasn’t going to give me lids either. Never coming here again!
Atmosphere: 1
Food: 1
Service: 1
We always get our birthday cakes from this place because they are simply the best. The quality of their cakes is unmatched. Additionally, the staff is amazing and always provides excellent service. The owner is also fantastic and ensures everything runs smoothly. We wouldn't go anywhere else for our cakes.
Food: 5
Service: 5
Great place and service
Atmosphere: 5
Food: 5
Service: 5
Great service on the phone and in person.
Atmosphere: 5
Food: 5
Service: 5
Excellent location, very good service, I went in to the store after having a little bit of a bad day and left with a smile on my face, highly recommended location for your ice cream needs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Layered Sundae
The place is really cozy, always a pleasure to stop by for some delicious ice cream. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
It's always clean here, the staff is friendly, and the ice cream is simply magical!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monster Creature Creations, Oreo Cookies 'N Cream Polar Pizza, Daiquiri Ice
We went for my sons birthday. We were super excited to make it a special surprise for him as he LOVES ICE CREAM. We weren’t “greeted” at all upon entering the store, instead there was a grouchy lookin man behind the counter clearly hating life. Excitedly we inquired about what they do for birthdays, was told I’d have to do it in the app. I did everything, signed up, put all the family birthdays in the app, showed him and he said we needed an email. An email that was never sent to us or received by us. (Still days later after checking a bunch of times I have nothing) Very unhelpful and unfriendly. We won’t be coming back. Thankfully our son is little and didn’t understand what was going on, and he still got an ice cream. But entire experience was a bitter disappointment for us.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This past Tuesday 3/19 for my sons 2nd birthday my wife and I thought it would be a great idea to come here for his free scoop. WRONG!!! Came in the evening time dude that was there was the rudest person we’ve ever met!! He refused to give my son his free scoop we had the app and everything and he just kept saying “sorry, I can’t help you”… I used to come here as a kid and was very exited for this trip. Can’t even believe what a dump it’s turned into. Hiring bums off the street lookin like trash just to keep this business a float. I can’t believe what a dump it is now. Be aware of garbage service if you do end up coming here. ABSOLUTE TRASH!!!
Atmosphere: 1
Food: 1
Service: 1
Old woman was rude. Acussed me of having a picture instead of app. Given a child size scoop for app.
Atmosphere: 2
Food: 2
Service: 2
Never going back to that location. Ice cream and topping tasted old. The man was very stingy with the toppings.
Atmosphere: 1
Service: 1
Peanut butter chocolate ice cream ??
Stopped in for a quick treat. Friendly staff and, as always, excellent ice cream!
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