Carl’s Jr.

26338 Oso Pkwy, Mission Viejo
(949) 582-5524

Recent Reviews

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Eduardo Watt

very satisfied with customer service

Atmosphere: 5

Food: 5

Service: 5

Sharmad

Manager need a lesson on customer service. Totally rudeness in how he handled payment in cash!

Atmosphere: 1

Food: 2

Service: 1

brandon martinkoski

This place was awesome. We came for a concert in LA and stopped here on way home. My daughter dropped the tray of food and they replaced for free. Amazing staff , delicious food. Big props to Vanessa .

Atmosphere: 5

Food: 5

Service: 5

CRAY MUZIC

Professional, fast and tasty. The workers care about their jobs and you can feel it....

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Wass Wass

Double western

Rick Villela

The app completely sucks the the person behind the counter has no interest in trying to help you out. They just want you to tell them what you want can make a quick. I'm sure that they are overworked but I've got to tell you I've never doubt some of you so rude.

Atmosphere: 1

Food: 4

Service: 1

Kai What?

Monica was so kind 😊

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings

lovemykids4jv J

I went through drive thru. The person who answered clearly doesn’t understand as she got my order so wrong. She keeps interrupting while trying to give it.

Food: 2

Service: 1

Made in Kazakhstan

Yessy is a super friendly person (who stands at the cash register). The level of understanding is 100% (unfortunately, my English is weak and I don’t know Spanish). I ordered food and was very pleased with the service) very tasty chicken burger 🔥👍🏻. cheered me up in the morning.

Atmosphere: 5

Food: 5

Service: 5

Rolando Ramirez

Honestly, I went in to use the restroom. Overall very clean.

Atmosphere: 5

Yadira Silva

The person who took my order was very unkind.

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Burger, Fries

Scott Welkowsky

The food is great 👍 😁, but the app needs major improvements!!! I can never use my “older” gift card on it, and the Rams code for the *FREE* ⭐️Famous Star⭐️ for an interception does NOT work, for the 2nd time in the last 3-weeks!!! The guy at the cash register did NOT know how to redeem the code either, so I was SOL ….again!! 🙄

Parking: Great Location, right off the 5 Fwy.!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Fries, The Big Carl

Rosa Rocha

Horrible service asked the lady named Martha because I wanted to use my app and she gave a attitude saying that she doesn’t work with the app I asked what do mean this is Carl’s Jr she told like I said I don’t work with the app very rude didn’t help me because she didn’t want to that’s not ok horrible lady shouldn’t have people like that working as a cashier

Recommended dishes: Burger

Jeff J

I made an order. When I arrived, there was construction which blocked off the driveways, so I walked on the sidewalk to them. When I got there, they had locked the doors. They saw me, laughed, and did the “steering wheel” hand motion, indicating that they couldn’t help me unless I had a car. I could see my order on the table.

Since it was impossible to pick up the order. I cancelled it and left.

Service: 1

Sufyan Taradat

At 11:10 no chix you know why
Bcz they turned off the fryer and cleaned so you should close at 11 right

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