Carl’s Jr.
26338 Oso Pkwy, Mission Viejo
(949) 582-5524
Recent Reviews
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Poor customer service. They need a lot of training how to treat customers. This lady seems to be the manager ? !Not sure her name on the receipt says Yesica. She needs customer service training.
Food: 4
Service: 1
service was good, hit me a great double star, and a great great burn after. I deserve it
Atmosphere: 5
Food: 5
Service: 5
It's good 👍 fast food when you don't have time
Atmosphere: 4
Food: 4
Service: 4
It was so cold in there... Sat down to eat, and was so uncomfortable cuz the A/C was cranked up so much... How are you supposed to enjoy your meal when can stop shaking from bein so cold...
Atmosphere: 3
Food: 4
Service: 4
Service is bad at this location.
Drive thru they often forget items
Late night. They close early so they will ignore you to leave. Happened 3 times. Stay away
Atmosphere: 3
Food: 3
Service: 1
very satisfied with customer service
Atmosphere: 5
Food: 5
Service: 5
Manager need a lesson on customer service. Totally rudeness in how he handled payment in cash!
Atmosphere: 1
Food: 2
Service: 1
This place was awesome. We came for a concert in LA and stopped here on way home. My daughter dropped the tray of food and they replaced for free. Amazing staff , delicious food. Big props to Vanessa .
Atmosphere: 5
Food: 5
Service: 5
Professional, fast and tasty. The workers care about their jobs and you can feel it....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Double western
Restaurantji Recommends
The app completely sucks the the person behind the counter has no interest in trying to help you out. They just want you to tell them what you want can make a quick. I'm sure that they are overworked but I've got to tell you I've never doubt some of you so rude.
Atmosphere: 1
Food: 4
Service: 1
Monica was so kind 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
I went through drive thru. The person who answered clearly doesn’t understand as she got my order so wrong. She keeps interrupting while trying to give it.
Food: 2
Service: 1
Yessy is a super friendly person (who stands at the cash register). The level of understanding is 100% (unfortunately, my English is weak and I don’t know Spanish). I ordered food and was very pleased with the service) very tasty chicken burger 🔥👍🏻. cheered me up in the morning.
Atmosphere: 5
Food: 5
Service: 5
Honestly, I went in to use the restroom. Overall very clean.
Atmosphere: 5
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