Chick-fil-A
27845 Santa Margarita Pkwy, Mission Viejo
(949) 268-9800
Recent Reviews
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Your whole spiel is that you're a company who cares - that you'll go the extra mile for your customers. But what about your employees? My daughter just found out her grandfather is not expected to last beyond the next 48 hrs, and when she told her manager she would need tomorrow off to be with him, she was told "find someone to cover your shift, or we'll take you off the schedule. Permanently." Very compassionate Chick-Fil-A. Very classy.
Do not abide by ADA laws.
If you have dietary restrictions, be extremely cautious when ordering food or drinks at this location. I specifically ordered a diet lemonade through the app and double-checked with two employees before taking a sip. Despite their initial reassurance, I later found out from another employee that it was actually regular lemonade. This mistake made me feel sick, and it was clear that the staff didn’t take the situation seriously. I do not recommend the location in Smynra, TN .
I ordered 3 #1's in Bremen GA and only got 1 order of fries. it's too far to go back for fries.
Genuinely the nicest Chick-fil-A I've been to in a while. The staff is fantastic, the food comes out quick, there's plenty of seating, and their hours work really well for the community they're in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chick-N-Minis, Sausage Egg & Cheese Muffin, Spicy Southwest Salad
Actually this is first time I try here!
Everything was good and on time, they were respectful to customers!
Atmosphere: 4
Food: 4
Service: 4
This Chick-Fil-A is by far the best location I have been to in a while. It never fails to deliver the best service and food. The team members here are incredibly friendly and make this place worth the travel. Debbie is the sweetest soul, and never fails to clean up; make sure everything is there and keep me smiling! Thankyou Debbie!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chicken Sandwich
We feel that our meal was overpriced. For what we received. The chicken strips were minuscule and overly cooked. We neglected to make sure our order was complete as there was a missing item that we didn't realize was gone until we got home. I didn't realize that it's our responsibility to make sure our order is correct and feel the staff should do this. Looks like we will be going to Caines
Atmosphere: 1
Food: 1
Service: 1
Always a good experience.
Atmosphere: 5
Food: 5
Service: 5
Three times we’ve gone and all three times the orders were wrong. It’s never busy yet it still takes super long to get your food too. Won’t be coming back to this location again
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Usually like chicken when I’m in the mood for fast food. Ordered chicken strips today. WAY over cooked. Dry chicken and burnt tasting breading, super dark brown. Hardly edible. Such a bummer :(
Atmosphere: 4
Food: 1
Service: 3
Dudes why does it close at 9pm!?
BEST CHICKEN SANDWICH
And BEST Milkshake as week I got the vanilla shake and the chocolate one is good also
You should get all the sauces they offer
Food: 5
Service: 5
It was PACKED! We still got service very fast, food was amazing !
Atmosphere: 5
Food: 5
Service: 5
This one off visit was very pleasant the staff were very helpful and the food was good if your local you should try it
Atmosphere: 5
Food: 5
Service: 5
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