FYI IF YOU HAVE AN EBT CARD WITH CHIP IT WILL NOT WORK HERE, THERE MACHINES ARENT EQUIPT FOR IT. The “manager” Consuela is honestly just an awful person her attitude is condescending and she made me feel like an idiot. Her attitude only changed when I called her out on it and when I went from drive thru to in store so the other customers in the dining area didn’t see how she was acting. She was completely unable to help or problem solve my issue. I asked for customer services phone number because I wanted answers and she just comped my sons now cold meal, thanks for that I guess.? It took me googling why I had this problem and turns out that EBT cards with a chip won’t work there, I don’t understand why my entire purchase wasn’t comped when it’s their systems fault my card wasn’t taken, I even showed her that I had the funds to cover my entire purchase and she just shrugged her shoulders and told me to come inside. So I will NEVER be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
realitycal97
I ordered online, when I arrived, they told me they are working on my order and I waited and then after a while they were going to give me someone else's order then they said they didn't get my order and then they said someone took my order....ur....never again.
Atmosphere: 1
Food: 1
Service: 1
Gloria Vesely
Beloved place for birthdays and special occasions
Atmosphere: 5
Food: 5
Service: 5
Wafaa Safaoui
Nice treat via t-mobile 👌
Atmosphere: 4
Food: 4
Service: 5
Frank Kelley
*******Terrible service********* Reached out to corporate no reply back. Will not go back and will delete app. This place is near our streaming studio. The last two times we had problems here Two times ago ordered on the app but went inside to pick up even though we selected drive through. The app notified us that it was ready. We went inside informed them of our app order and she said it wasn't done. She was holding it up Because we ordered 2 root beers and they were out. I asked for a refund to my card and she said she could not do that. So she opend the register and handed me cash. I then went next door to DQ and got 2 root beers. Using the cash she gave me. The 2 were cheaper there than jitb, got back and order still not done. Had to wait like 15 minutes. Second time and the worse of all. Ordered on the app again with a drive through pickup. App said ready and went there. Pulled up to the drive through speaker to tell them the pick up order name. I wait some time no one answers. No cars infront and no inside. So I pull up behind a car at the pick up window. I notice it's the workers friends. As they chat away they have no worries about moving. After about 5 minutes they pull into a stall. Im at the pickup window And there is no one inside. I then wait. I see some one after another 3 to 5 minutes and she doesn't acknowledge me. She goes to the other register inside for a order. Then gets soda for them still nothing. She finishes with them then comes to my windows and says what. Not how can I help you. I say im here to pick up an app order. She then goes off on me saying that I have to check in at the speaker, I informed her I was waiting there and no one got on it. She said she did but I left to behind the other car and didn't hear her. So she knew the whole time where I was but wanted to prove some sort of point and torture me. Any ways Im not going to argue with this employee because of what she just pulled with me. So I left, Without my food. As she only wanted to argue not give me the order. I then went to the app email and tried to file a complaint and she page at the end crashed. Then went online and ask jack, filled out everything and got a reply from corporate that they would reach out. And nothing. Ordered on Tuesday and today is Saturday. Still nothing. By the way the employee is the same girl for both problems. Obviously they make it so hard to speak and or have customer service with anyone from an app order. They don't care about you as a customer. And the lost a whole studio staff from now on. Do better Jack in the box.
********update 1 week later********* Jack in the box reached out on this app Only to save face. They are now asking me to fill out the 15 minute form again. The one that crashed, then went to the main site filled out a complaint they sent me a reply email stating they take this seriously and someone from the team will reach out. Still nothing Jack. Really they are just trying to look like they care on this app. But if they wanted to really reach out they would. Do better Jack if you want the community's money. Practice what you preach. I'll update this again on their lack of follow up.
Food: 1
Ben Park
Good curly fries
Atmosphere: 5
Food: 5
Service: 5
Kristi Stowell Cole
Needed a quick bite for late breakfast and the crispy French Toast was the answer!
Atmosphere: 5
Food: 5
Service: 5
deonna harmon
The fact that they closed early did not let me try anything. Hope management is aware. 10:50 pm Friday night.
Service: 1
El Pollito
I am a traveler and I usually go from town to town for business purposes. Today I came to this location and the staff is friendly. The breakfast I picked and freshly done. Recommended.
No attention
Atmosphere: 1
Food: 1
Service: 1
FYI IF YOU HAVE AN EBT CARD WITH CHIP IT WILL NOT WORK HERE, THERE MACHINES ARENT EQUIPT FOR IT. The “manager” Consuela is honestly just an awful person her attitude is condescending and she made me feel like an idiot. Her attitude only changed when I called her out on it and when I went from drive thru to in store so the other customers in the dining area didn’t see how she was acting. She was completely unable to help or problem solve my issue. I asked for customer services phone number because I wanted answers and she just comped my sons now cold meal, thanks for that I guess.? It took me googling why I had this problem and turns out that EBT cards with a chip won’t work there, I don’t understand why my entire purchase wasn’t comped when it’s their systems fault my card wasn’t taken, I even showed her that I had the funds to cover my entire purchase and she just shrugged her shoulders and told me to come inside. So I will NEVER be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
I ordered online, when I arrived, they told me they are working on my order and I waited and then after a while they were going to give me someone else's order then they said they didn't get my order and then they said someone took my order....ur....never again.
Atmosphere: 1
Food: 1
Service: 1
Beloved place for birthdays and special occasions
Atmosphere: 5
Food: 5
Service: 5
Nice treat via t-mobile 👌
Atmosphere: 4
Food: 4
Service: 5
*******Terrible service*********
Reached out to corporate no reply back.
Will not go back and will delete app.
This place is near our streaming studio.
The last two times we had problems here
Two times ago ordered on the app but went inside to pick up even though we selected drive through. The app notified us that it was ready. We went inside informed them of our app order and she said it wasn't done. She was holding it up
Because we ordered 2 root beers and they were out. I asked for a refund to my card and she said she could not do that. So she opend the register and handed me cash. I then went next door to DQ and got 2 root beers. Using the cash she gave me. The 2 were cheaper there than jitb, got back and order still not done. Had to wait like 15 minutes.
Second time and the worse of all. Ordered on the app again with a drive through pickup. App said ready and went there. Pulled up to the drive through speaker to tell them the pick up order name. I wait some time no one answers. No cars infront and no inside. So I pull up behind a car at the pick up window. I notice it's the workers friends. As they chat away they have no worries about moving. After about 5 minutes they pull into a stall. Im at the pickup window
And there is no one inside. I then wait.
I see some one after another 3 to 5 minutes and she doesn't acknowledge me. She goes to the other register inside for a order. Then gets soda for them still nothing. She finishes with them then comes to my windows and says what. Not how can I help you. I say im here to pick up an app order. She then goes off on me saying that I have to check in at the speaker, I informed her I was waiting there and no one got on it. She said she did but I left to behind the other car and didn't hear her. So she knew the whole time where I was but wanted to prove some sort of point and torture me. Any ways Im not going to argue with this employee because of what she just pulled with me. So I left, Without my food. As she only wanted to argue not give me the order. I then went to the app email and tried to file a complaint and she page at the end crashed. Then went online and ask jack, filled out everything and got a reply from corporate that they would reach out. And nothing. Ordered on Tuesday and today is Saturday. Still nothing. By the way the employee is the same girl for both problems. Obviously they make it so hard to speak and or have customer service with anyone from an app order. They don't care about you as a customer. And the lost a whole studio staff from now on. Do better Jack in the box.
********update 1 week later*********
Jack in the box reached out on this app
Only to save face. They are now asking me to fill out the 15 minute form again. The one that crashed, then went to the main site filled out a complaint they sent me a reply email stating they take this seriously and someone from the team will reach out. Still nothing Jack. Really they are just trying to look like they care on this app. But if they wanted to really reach out they would.
Do better Jack if you want the community's money. Practice what you preach. I'll update this again on their lack of follow up.
Food: 1
Good curly fries
Atmosphere: 5
Food: 5
Service: 5
Needed a quick bite for late breakfast and the crispy French Toast was the answer!
Atmosphere: 5
Food: 5
Service: 5
The fact that they closed early did not let me try anything. Hope management is aware. 10:50 pm Friday night.
Service: 1
I am a traveler and I usually go from town to town for business purposes. Today I came to this location and the staff is friendly. The breakfast I picked and freshly done. Recommended.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Friendly and quick
Atmosphere: 5
Food: 5
Service: 5
Always a place to visit when I'm in town. 3 Breakfast Jack's, please.. that's all I get there, and sometimes the Jalapeño Poppers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Jack
The food here is really good and the employees are nice.
Very fast and friendly drive-thru service. Go to if you want something fast on the morning
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Curly Fry, Breakfast Sandwich
Delicious potatoes
Atmosphere: 5
Food: 5
Service: 5
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