McDonald's
26902 Trabuco Rd, Mission Viejo
(949) 855-0336
Recent Reviews
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WOW, a cup of senior coffee had risen in cost to $169. from $1.19 and can you believe it, it was cold, had to wait to microbe it at friends home. Could seniors get 1 break.
Atmosphere: 2
Service: 5
Normally, this location is good. But the Sunday crew leaves a lot to be desired. The kid at the drive-through was very nice but not very bright. I had to repeat my order twice and I told him I wanted a 20 piece McNuggets three times. He didn't charge mefor them and they weren't in my order. I went inside to get them and told the lady running the kiosks what happened. She asked if I'd like to order them, and I said yes… So she started punching it into the kiosk for me. I told her my fries were getting cold outside because she couldn't seem to make it happen. She went back to get them herself for me and threw an extra set of fries in the bag. I thought how nice. I got home and was charged for 20 McNuggets. She gave me 10. I'm over this location. I'll be going somewhere else from now on.
Atmosphere: 5
Food: 5
Service: 1
Why are the drinks double from what they are in Northern California?
Atmosphere: 3
Food: 3
Service: 3
Every time I go there, they give me the wrong order
Atmosphere: 1
Food: 1
Service: 1
Fast friendly crew. Always clean.
Atmosphere: 5
Food: 4
Service: 5
Amazing customer service from Jennifer. A big line in drive thru, I was thinking they were going to long but it was quick. Food was good too.
Service: 5
How is it fast food if it’s empty no cars and after ordering only one meal and 3 ice cream cones we have to sit in the parking lot to wait for food it’s simple to say hey with this single meal you’ll have to park and wait for 15 mins for your food even if there is no people here and they are not busy the staff are just being unorganized how disappointing if I wanted to wait in a parking lot or wait at all I would of dined in somewhere the date is 6/8/25
Then when I finally got the cones they are melting and dripping all over the car
Atmosphere: 1
Food: 1
Service: 1
Not that fast food, took them 10 min to bring out a 5 item order
Atmosphere: 5
Food: 5
Service: 4
I have a hard time getting the internet inside here there app for food deals does nit always work
Slow, dirty, messy service, and only care about their drive through time for corporate not the customers order or experience.
It's not that hard to wipe off a drink before you hand it out or fill it all the way.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Clean place to eat and relax
Atmosphere: 5
Food: 5
Service: 5
Closest McDonalds to the house, so my family has ordered here frequently over the past few years.
Recommend ordering through the app to make sure everything is correct and double-check your order before leaving.
Inside seating and decor is very nice, but the soda machine is behind the register, and soda refill can feel like a hassle.
Customer service can be spotty depending on who's working the driver through.
The remodel is very nice and makes it very approachable.
Atmosphere: 5
Food: 3
Service: 3
Told us to go to the pickup sign and then took 15 minutes to get us our food
My order of my Mcvalue McFlurry was lacking cookie, and came with what looks like a bit.
Atmosphere: 1
Food: 1
Service: 1
My son and I had to wait 25 mins for our dine in order. Had to go to the counter to remind them that I ordered. Was told that mobile order wasn't working but obviously the drive thru mobile orders were being attended to. This is not the first time we had a bad experience dining in at this place. But this will probably be the last.
Atmosphere: 1
Food: 3
Service: 1
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