This review is for their ice cream. I got a pint of the vanilla bean - it was just really lackluster in flavor and the texture was so disappointing. The ice cream was almost springy and chewy…so gross and disappointing. It seems really low quality and I am curious about the ingredients. I don’t think I’d go back.
Atmosphere: 4
Food: 2
Service: 4
F Wil
I just wish I can give this place a 10 star! Today is 9/29/24,4:50 pm!I forgot to take the young lady’s name for the review! She was absolutely phenomenal,very sweet,patience and helpful! Her customer service skills are admirable! The cookies and ice cream are delicious! I will be back often!My baby absolutely liooooved her lavender and strawberry ice cream! Yum,yum! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
lnguevara1
Loved the cookies. Not a sweet as crumbl or as big, so I like it. Also a better price point. Ice cream was okay. I was impressed with milk flavors, they have banana flavor, in addition to the traditional flavors.
Atmosphere: 5
Food: 4
Service: 5
Ryan
Cookies were pretty good but varied. The staff was kind and I had a pleasant experience
Atmosphere: 5
Food: 4
Service: 5
Deena Mitchell
My husband received a Father’s Day delivery today from our kids in WA. The 2 peanut butter cookies were missing from the bag but we didn’t realize it until after the driver left ….when my daughter called the store to let them know they told her they put them in the bag and the driver said he delivered them. End of story. Buyer beware of merchants who don’t care about customers and Door Dash drivers who might be stealing your food!!
Service: 1
Brett Sid
Great place, but bring back sugar cookie with sprinkles. Heard owner didn’t like and no longer offers. It was a very good cookie
Atmosphere: 5
Food: 5
Service: 5
Michael Murphy
I went in with my friend today and it was just Page working for a few hours. She was friendly and patient even though it took a long deliberation for me to decide on what to get. I ended up getting 3 small milk jugs of orange cream, strawberry, and banana. They were all really good. The ice cream looks really good and i wanna try at some point, itry not to have sweets too much but milk is a weak point for me. Banana especially. So yeah great service from page and great snacks.
Jennifer Abalos
My brother had brought me some cookies from here a month ago & they were so yummy & deliciously soft! I was in the area & decided to get some for my husband & kids to try. Super cute ambiance & nice workers. Surprisingly almost all of the cookies except for maybe 4 of them were tough & hard (I bought a dozen). Needless to say I hyped up these cookies for my family just for them to be disappointed. Sad thing is too is that we live in SD & can’t even exchange them for softer ones because we don’t live nearby. Spent $30 for cookies we didn’t even want to finish. So sad. My review is for the Mission Viejo location.So the owner reached out & asked me to email him. I did so about 5 days ago & no response. I think they want to show that they’re trying to be proactive but don’t actually do anything to make sure customers are happy. Definitely not recommending this place to anyone or at least this location anyway. Go anywhere but the Mission Viejo location.
Atmosphere: 4
Food: 1
Service: 1
john m.
Decadent hawaiian choc chip still warm! Macadamia nuts in it.
Atmosphere: 5
Food: 5
Service: 5
Lily Dinger
milk and cookies will always be my favorite!! their cookies are always cooked to perfection and the customer service is stellar. I am a regular customer and Chloe, Ava, Rhylan, Abby, and Heidi always are so accommodating and kind. They truly make my experience better. I love milk and cookies!
milk and cookies will always be my favorite!! their cookies are always cooked to perfection and the customer service is stellar. I am a regular customer and Chloe, Ava, Rhylan, Abby, and Heidi always are so accommodating and kind. They truly make my experience better. I love milk and cookies!
Atmosphere: 5
Food: 5
Service: 5
Yusuffa Musafir
The best ice cream, very tasty cookies, the girls are the best?
Atmosphere: 5
Food: 5
Service: 5
Burchos Senyor
The best ice cream, very tasty cookies, the girls are the best?
Atmosphere: 5
Food: 5
Service: 5
L8K
One word describes it all…FANTASTIC!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cowboy Cookie Jumbo, Lavender
Leon Thompson
Lemon Blueberry is good. My daughter enjoyed the mint chocolate chip ice cream.
This review is for their ice cream.
I got a pint of the vanilla bean - it was just really lackluster in flavor and the texture was so disappointing. The ice cream was almost springy and chewy…so gross and disappointing. It seems really low quality and I am curious about the ingredients. I don’t think I’d go back.
Atmosphere: 4
Food: 2
Service: 4
I just wish I can give this place a 10 star!
Today is 9/29/24,4:50 pm!I forgot to take the young lady’s name for the review!
She was absolutely phenomenal,very sweet,patience and helpful!
Her customer service skills are admirable!
The cookies and ice cream are delicious!
I will be back often!My baby absolutely liooooved her lavender and strawberry ice cream!
Yum,yum!
Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Loved the cookies. Not a sweet as crumbl or as big, so I like it. Also a better price point. Ice cream was okay. I was impressed with milk flavors, they have banana flavor, in addition to the traditional flavors.
Atmosphere: 5
Food: 4
Service: 5
Cookies were pretty good but varied. The staff was kind and I had a pleasant experience
Atmosphere: 5
Food: 4
Service: 5
My husband received a Father’s Day delivery today from our kids in WA. The 2 peanut butter cookies were missing from the bag but we didn’t realize it until after the driver left ….when my daughter called the store to let them know they told her they put them in the bag and the driver said he delivered them. End of story. Buyer beware of merchants who don’t care about customers and Door Dash drivers who might be stealing your food!!
Service: 1
Great place, but bring back sugar cookie with sprinkles. Heard owner didn’t like and no longer offers. It was a very good cookie
Atmosphere: 5
Food: 5
Service: 5
I went in with my friend today and it was just Page working for a few hours. She was friendly and patient even though it took a long deliberation for me to decide on what to get. I ended up getting 3 small milk jugs of orange cream, strawberry, and banana. They were all really good. The ice cream looks really good and i wanna try at some point, itry not to have sweets too much but milk is a weak point for me. Banana especially. So yeah great service from page and great snacks.
My brother had brought me some cookies from here a month ago & they were so yummy & deliciously soft! I was in the area & decided to get some for my husband & kids to try. Super cute ambiance & nice workers. Surprisingly almost all of the cookies except for maybe 4 of them were tough & hard (I bought a dozen). Needless to say I hyped up these cookies for my family just for them to be disappointed. Sad thing is too is that we live in SD & can’t even exchange them for softer ones because we don’t live nearby. Spent $30 for cookies we didn’t even want to finish. So sad. My review is for the Mission Viejo location.So the owner reached out & asked me to email him. I did so about 5 days ago & no response. I think they want to show that they’re trying to be proactive but don’t actually do anything to make sure customers are happy. Definitely not recommending this place to anyone or at least this location anyway. Go anywhere but the Mission Viejo location.
Atmosphere: 4
Food: 1
Service: 1
Decadent hawaiian choc chip still warm! Macadamia nuts in it.
Atmosphere: 5
Food: 5
Service: 5
milk and cookies will always be my favorite!! their cookies are always cooked to perfection and the customer service is stellar. I am a regular customer and Chloe, Ava, Rhylan, Abby, and Heidi always are so accommodating and kind. They truly make my experience better. I love milk and cookies!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
milk and cookies will always be my favorite!! their cookies are always cooked to perfection and the customer service is stellar. I am a regular customer and Chloe, Ava, Rhylan, Abby, and Heidi always are so accommodating and kind. They truly make my experience better. I love milk and cookies!
Atmosphere: 5
Food: 5
Service: 5
The best ice cream, very tasty cookies, the girls are the best?
Atmosphere: 5
Food: 5
Service: 5
The best ice cream, very tasty cookies, the girls are the best?
Atmosphere: 5
Food: 5
Service: 5
One word describes it all…FANTASTIC!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cowboy Cookie Jumbo, Lavender
Lemon Blueberry is good. My daughter enjoyed the mint chocolate chip ice cream.
Atmosphere: 4
Food: 5
Service: 5
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